As expected, our conversation with Cole Napper of FedEx on #WorkplaceStories by RedThread Research was SO. GOOD. Cole highlighted AI’s current limitations, especially the problem of “anti-productive work,” where technology demands extra effort rather than reducing it. His perspective emphasizes the need for critical thinking in analytics to ensure AI truly serves organizational goals. Cole also talked about the structural improvements required to enhance data quality and discussed how people analytics teams need to evolve for AI to make a meaningful difference. His vision challenges the hype surrounding AI and reframes it as a tool to support strategic decision-making rather than an all-encompassing solution. You will especially want to listen to this episode if you find the following interesting: --How specialized agents could reshape HR technology and analytics workflows [03:10] --The disconnect between vendors’ AI promises and actual user experience [08:20] --Whether AI is driving value within organizations or merely adding costs [14:00] --The "Inquisitor and Change Agent" model and how it improves analytics impact [21:10] --Whether modular tools and specialized AI agents could be the future [41:30] Listen to this episode in all the places you get your podcasts and be sure to subscribe, share, rate it, too!
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Insightful perspective on AI's realistic capabilities versus hype.
HR Industry Analyst. I help Fortune 500 leaders understand and act on what's happening today and what's coming in the near future.
1moHere's a link to the Spotify channel for the podcast: https://open.spotify.com/show/5HiPLSyoTmlzs2eHMoUVNb