It was Christmas 2008 & I was buying one of Tesco’s largest categories, but I knew something had to change. I’d been buying for over 10 years & was now leading the Spirits category, which as well as being very big, is also one of the most seasonal in the Store. So HUGE uplifts in the last 6 weeks of the year. We’d done it (again). All the big plans executed, trade drivers landed, availability where it should be. But the thrill was gone. It used to be doing the big deals that energised me, but increasingly it was now the plan, the analysis, the thinking, the strategy. The satisfaction of doing the work to properly understand: - what different consumers wanted - how the Shopper shopped - what was really driving category performance - and how it could be improved. Doing all that work and seeing it land in Store & deliver what we wanted it to do. Optima Retail wasn’t the plan at that stage – my first non-buying role was to project manage the Tesco Range Customer plan, working with Dunnhumby to improve ranging across the Store & launch Shelf Review. It was, however, the start. The moment which I can look back on which started the journey, which led to leaving Tesco 4 years later, and which ultimately is the reason I’m here doing this today, another 12 years on. Ever since I got my first lesson in category management, long before that moment in Tesco, I’ve been fascinated by how categories work. How a good range is built, and the mistakes the bad ones make. By the levers you can pull to unlock new category growth. By the fact there are ALWAYS opportunities to improve… And by the art of taking all that data & insight & crafting it into simple, but compelling stories that inspire. So that’s what we now do. For me taking the best bits of Buying – which honestly at the time was probably less than a quarter of my week. And now doing it full time, all week, all year. Running a small business is not easy. There’s been a lot of ups and downs. But ultimately the challenge isn’t you vs the market, its you vs you. There’s always a way through, always a solution. And when you are doing something you love, and you’re all in, I guess it just makes you push that little bit harder until you find it. #categorymanagement #Entrepreneurship #CareerJourney Tesco HQ Photo : Gordon Joly via Wikimedia Commons
You describe exactly what makes category management so enjoyable!
Great story Simon, this is a great read on how your career evolved into where it is today with Optima Retail Ltd. (I love when you said: "the thrill was gone". From a storytelling perspective 📖 , it made me feel like there was an emptiness, making me question what happened next. And that was with me already having talked to you about it LOL! I can't wait for your ARCast interview! 🎤
I remember that Christmas at Tesco - I learned an enormous amount from you in my year buying Spirits And I agree with you on the best bits; redoing the whisky range was a highlight for me. Great to hear you’ve found a way to focus on your passion, and your clients are lucky to be able to tap into that expertise.
I remember when you left too Simon. I had only just joined Tesco, my first role in Retail. I always admired how you got down to the nitty gritty, you were very detail orientated, covering all posts. This instils confidence. I will be honest, I was sad when you left as I had so much to learn from you, now pleased to have reconnected recently. Onwards and upwards Simon!
Promotion planning & NPD launch 🚀 were exciting & challenging! Before the launch in stores had to visit some of the key stores to see if the bar codes worked & prices were set up correctly.. so that the launch goes well were all great experiences..
Remember those days so well Simon - always loved meeting you in Tesco as you were tough but always fair to us suppliers.
FMCG specialist - Category, Shopper, Innnovation and Product Management
5moEnjoyed reading your story as it so similar to mine! Started in buying seasonal confectionery at Woolworths, but it was when I stepped out of the 'trading' side and more into the strategy and insight side when I moved to Cadbury in a Cat Dev role, that I found a very rich seam of opportunity and enjoyment. That said, the product dev side of my buying role was also incredibly fun and interesting and helped to drive my continued interest in innovation.