How to build a sales process at a mid-sized business: Teamwork makes the dream work It's been a whirlwind 2 weeks on 2 continents working with the client facing teams at MSBC Group. And that means almost everybody in the firm. A sales process is not just selling, it also means excellent customer service to win references and renewals. And it all begins with finding and qualifying the right clients to work with: ▪ Those with manual and spreadsheet workflows holding them back ▪ Firms that know what to do but lack specialist skills ▪ Companies using AI to 10x their market. If that sounds like your business then let me know Or speak to one of the excellent team of Priyank Bhavsar, Harsh Patel, Tanisha L. and Shubhi Mittal.
A wise man told me, sales makes the first sale, customer service makes all the future sales.
Absolutely - identifying the right clients and offering unbeatable customer service are foundational.
Looks like you’re having a ball, well done
Well done with MSBC, Simon. Thanks for clarifying your ICP. What's your thinking about including the last one on your list?
This post is giving me the feels of "enjoying the work", Simon Maughan
Simon, thanks a lot for visiting our center of excellence in India! The insights and experiences you shared are truly valuable and inspiring. We hope you had as much fun as we did!
Looks like you're having fun, safe travels Simon
These few days, working onsite with you have been wonderful, Simon. As Shubhi said, every session quite literally leveled up our perspective towards the niche we are working on! Meet us soon again, SM! 🤝😌
A big thank you on behalf of everyone at MSBC Group with whom you collaborated in the last two weeks, Simon! Indeed a pleasure meeting you in person!🤝 Jumping on the "homework" now! 😁
Helping Organizations Increase Revenue | Multitasker@ MSBC Group | Always Looking for Rockstars to Join the Team!
9moIt's been a complete pleasure meeting you in person and every session with you has been an eye opener & pushing us to think better, thank you 🤗