It's amazing how written agreements have impacted our operations at ideaTribe !
In the start doing freelancing, there was a constant problem of the client not specifying his requirements, disparities between the services mentioned vs the services requested, and payment terms.
When setting up my start-up, this was surely one of the prominent goals:
To establish standard procedures in order to streamline the operations for all the clients. A part of it was the written agreements!
Although simple in nature, our agreements list down all the requirements the client requested for, services we think the client needs, payment terms, duration of services, deliverables and much more.
This helps us to establish a mutual understanding and set up a good work structure, while also making sure we are not over or under serving the requirements.
If you're a business owner or freelancer, I highly recommend considering the importance of written agreements in streamlining your operations and fostering strong client relationships.
#startup #freelancing #SOPs