SEARCH Group Partners, Inc.’s Post

New job alert! MNTN is hiring a Customer Success Operations Manager! Learn more about the role in the first comment.

Why Hiring a VP of Customer Success at a Million Makes Sense Learn why hiring a VP of Customer Success at an earlier stage can lead to better customer retention and revenue growth. Discover how investing in the right talent can cover the salary and bring in additional income. Don't miss out on this strategy for maximizing success! #VPofCustomerSuccess #CustomerRetention #RevenueGrowth #TalentInvestment #BusinessStrategy #CustomerHappiness #RetentionSuccess #CustomerSuccessTips #CompanyGrowth #BusinessGrowth

What to Look for in a Customer Success Candidate? 🕵️♀️✨ Hiring a Customer Success Manager? Here’s your checklist! ✅ 🔍 Metrics Mastery : Can they talk about activation, CSAT, TTV, and churn? 📊 🔍 Strategic Thinker : Do they connect their role to revenue and profitability? 💡 🔍 Problem Solver : Have they tackled customer success challenges before? 🛠️ 🔍 Communicator : Can they work cross-functionally with ease? 🗣️ 🔍 Customer-Centric : Do they genuinely care about customer success? ❤️ #HiringTips #CustomerSuccess #TeamBuilding #BusinessGrowth #CSM #BusinessInsights #EntrepreneurTips #NextLevelSuccess Feel free to share these posts on LinkedIn, Twitter, or any other platform to attract top talent and engage your audience! 🎉🚀

#hiring Manager, Customer Success Utilization Manager - East, Los Angeles, United States, $152K, fulltime #jobs #jobseekers #careers $152K #LosAngelesjobs #Californiajobs #HealthcareMedical Apply: https://lnkd.in/g3NWCGJu I. Job Purpose and Core Tasks The Manager, Customer Success Utilization plays a critical role in: 1

Happy Tuesday LinkedIn! After you're done voting, take a gander at this...! 🚀 Zencity is hiring an Enterprise Customer Success Manager! 🚀 Ideal candidates should excel at driving day-to-day strategic value for public sector customers in state, local, and public safety governments while executing on long-term value. Here’s what stands out about this role: 💡 Strategic Advisor & Relationship Builder: Act as a trusted advisor for government leaders and agencies, providing guidance that delivers real impact. We don't just knock out tasks, we're partners and collaborators with our government customers. 🎯 Long-Term & Short-Term Focus: Able to deliver immediate client value while developing strategies aligning with long-term data-driven goals for better resident engagement and city life improvement. Our customers are mission-driven to build better trust and community, so are we. ⭐ Autonomous and Collaborative: Take ownership of a high-touch book of business, thriving in a proactive role that’s both independent and cross-collaboratively team-oriented. You've got a team and company to support you, and you're positioned to be driving. If you’re excited about government, leveraging data and relationships to improve government trust and satisfaction, and have 7+ years in customer success or similar fields, check it out! ✨ Link to apply for the role is in the comments below ✨ Let me know if you have any questions! #govtech #saas #customersuccess

Hello to my Texas network and SaaS GTM folks 👋 #jobalert If you're a builder type and a greenfield opportunity with a mission gets you stoked, check out this Enterprise Sales Director role with Gorilla - Energy data applications - leading the US market expansion, building the strategy, and breaking new ground as a player/coach leader, hiring the team as you go. Bonus: when you visit headquarters in Antwerp, I'll trade you luxe Belgian chocolates for fresh corn tortillas. Deal? We need someone with market launch experience (zero to $10M ARR) who gets long enterprise SaaS cycles (deals from $500K - $2M). This, indeed, is not your first rodeo (sorry, couldn't help it). I'm 3 weeks into my role working with VP Revenue Ryan Tutt and having a heck of a lot of fun. There's plenty to build with a collaborative and mission-driven team. That feeling when you wake up in the morning excited to get cracking just can't be beat. Happy to chat if you think your experience is a match. Job description in the comments. #sales #enterprisesales #saas #texas #gtm

Calling all Customer Success professionals and leaders out there, I have a question… What is it that you look for when hiring a CSM or new Manager within your CS Org? A) Strong Net Retention Rate? B) Ability to spot areas of growth within businesses of all sizes and shapes? C) Ideation and implementation of processes that increase retention and growth? D) Individual who can make real connections with customers and the team alike? E) Something else? I imagine it’s a combination of the above… right? So if you are looking to hire someone, look no further, I am HERE! To answer the above points with my stats… A) Personal NRR of 136%, my team’s 112% (highest in the company) B) Grown multiple accounts by up to 370% through generating strategic partnerships throughout client’s organisation and proving value and importance of product C) Introduced a “Churn Clinic” that saved over $300,000 in risky accounts in its first 9 months of being a key process D) Just take a look at my LinkedIn recommendations from colleagues and customers alike to see how I achieve this E) Lets have a chat and see what other boxes I can tick for you! It’s a tough job market out there so if you are, or know of anyone who is hiring within Customer Success then I’d greatly appreciate you tag them below or DM me and we can go from there. Thanks in advance 🙏 

Because of the importance of Customer Success, many organizations are adding or filling out their Customer Success teams, leading to growth in the field. This means that even during a difficult job market if you’re looking for a CS job, you’ll find plenty of opportunities. However, while there are Customer Success roles available, it’s important to take a proactive and intentional approach to navigating the Customer Success job landscape. Read all you need to know about grabbing a hiring manager’s attention on the SuccessCOACHING Blog: https://lnkd.in/gEnJxXVz #customersuccess #customersuccessmanager #successcoaching #hiring

🌟 **Celebrating the Unsung Heroes: Account Managers!** 🌟 🔹 **Role**: Account Managers are the backbone of client relationships, ensuring seamless communication, satisfaction, and growth. They are the trusted advisors who align client needs with business goals, driving both customer success and company revenue. 🔹 **Skills**: An Account Manager excels in **relationship building** 🤝, **strategic thinking** 🧠, and **problem-solving** 🛠️. With a deep understanding of their clients' industries, they provide tailored solutions that foster long-term partnerships. 🔹 **Impact**: Account Managers are the **connectors** 🌐, the **advocates** 📢, and the **leaders** 💼 who navigate challenges and celebrate successes alongside their clients. They play a crucial role in the growth and sustainability of any business. 🎯 If you're working with an amazing Account Manager, take a moment to appreciate their hard work and dedication. They are the ones who ensure that everything runs smoothly behind the scenes, turning challenges into opportunities and ideas into realities! 👏 Here's to all the Account Managers out there making a difference every day! 🌟 #AccountManager #ClientSuccess #RelationshipManagement #BusinessGrowth #HCLtech #Google

Scaled Customer Success is the future of Customer Success Why is that? Its because it allows companies to do more with less overhead. In honor of that thought. Here are some companies that are currently hiring for Scaled Customer Success Roles. Scaled Customer Success Manager Level Home Inc. Scaled Customer Success Manager Saviynt Scaled Customer Success Manager BILL Scaled Customer Success Manager ROLLER Scaled Customer Success Manager CDK Global Scaled Customer Success Manager Appcues Scaled Customer Success Manager Responsive Seems like these lists just keep getting bigger and bigger. Go get them!