Scott Stafford’s Post

When we started GoMeddo, our vision was simple: make scheduling on Salesforce effortless. What we didn’t realise was how complex “simple” could be. The journey has been a mix of innovation, resilience, and plenty of late nights. Salesforce isn’t just a platform—it’s an ecosystem, a community, and, at times, a puzzle to figure out. Here are a few things that have stuck with me from our journey so far: 1. 𝐄𝐜𝐨𝐬𝐲𝐬𝐭𝐞𝐦 𝐌𝐚𝐬𝐭𝐞𝐫𝐲: You don’t just build apps; you build relationships—with Salesforce, with customers, and with partners. Learning how to work within Salesforce’s ecosystem is half the challenge, but when you get it right, it’s incredibly rewarding. 2. 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐭𝐲 𝐖𝐢𝐧𝐬: One of my biggest surprises has been the power of collaboration. From Salesforce partners to customers who’ve shared their feedback (and sometimes their frustrations), it’s these interactions that shape what we do. 3. 𝐀𝐝𝐚𝐩𝐭 𝐨𝐫 𝐅𝐚𝐥𝐥 𝐁𝐞𝐡𝐢𝐧𝐝: Salesforce evolves quickly, and keeping pace isn’t optional. But this is also what makes it exciting. Anticipating the next move and building solutions that meet those future needs is where the magic happens. It hasn’t always been smooth sailing—early on, we launched some addons that didn’t quite meet expectations, and those lessons still shape how we approach product updates. But every misstep taught us something valuable, and we’ve always been willing to adjust, improve, and move forward. Learning from other ISVs has been crucial to our company’s growth. I’ll share more on that soon. #Salesforce #ISV #Entrepreneurship #B2B

Salesforce is like a game-changer for businesses, no matter their size!  It's like having a supercharged assistant that helps you connect with customers, organize your work, and grow like never before.   For small businesses, it's like having a magic wand that makes managing customer relationships a breeze, without breaking the bank.  Medium-sized companies get this customizable toolbox that grows with them, keeping things smooth even when they're on the fast track.  And for big corporations, it's like having a whole team of superheroes, coordinating everything seamlessly for ultimate efficiency and happy customers!     Making this magic happen isn't just about waving a wand. At Penterect Technologies we like to speak your language and get your vibe. It's like teaming up with a buddy who knows your strengths and helps you shine. Clear chats, good training, and having each other's backs are what make the journey smooth.  remember, it's all about adapting and growing together, like a good friendship!   So, whether you're a small startup, a medium-sized mover, or a big-time player,  Salesforce and Penteract Technologies are here to make your business dreams come true! Let's grow together! #CustomerExperience #Innovation #ProudlySouthAfrican #Salesforce #SalesforcePartner #PenteractTechnologies #ConnectTheDots #DigitalTransformation 🌍

This was me at 10:48pm Halloween night, on a huddle with my lead engineer solving for a customer. Post trick-or-treating, I changed out of my costume (not even bothering with my makeup), put the kids to bed and then jumped back online (with some confiscated candy 😜) Did it have to be ME? No. But I felt passionate about solving this and I was excited about what it would mean were we successful. (Side note: We were! And also don’t worry; our incredible engineer is getting a day off as a swap for the nearly all-nighter) Plus I believe a good leader should never ask something of their team they wouldn’t themselves be willing to do. Getting in the trenches now and then is a great reminder of WHY I started Origin 63 | HubSpot Elite Partner: To solve real challenges that make an impact on our customers’ day-to-day jobs and business outcomes. (PS If you are migrating to #Hubspot Service Hub and want to bring historical ticket conversations into the Customer Portal, we SOLVED THIS! And it was a doozy)

#SalesforceReplacement #TechChallenges #StartupStruggles Hey everyone! 🌟 I've been chatting with a few founders lately, and a pretty interesting theme came up: many of them have struggled with trying to replace Salesforce. It seems like this isn't just a minor hiccup; it’s almost become a rite of passage for some companies during their growth phase. Here’s the thing — as a startup matures, especially around the 7 to 8-year mark, things tend to shift. Your founding engineers, who were once at the forefront of innovation, might no longer be around. This often leads to companies leaning on external help, like Accenture, to implement new systems. But unfortunately, we know how that can go... 😬 Here are some challenges that pop up during this transition: Loss of Knowledge: With the departure of founding team members, a lot of crucial knowledge about the original vision gets lost. It’s hard to replicate the passion and creativity! Dependence on Outsiders: Relying on external consultan... Why Did This Company Fail to Replace Salesforce Twice? Answers: https://lnkd.in/gaAyyjF9

Salesforce's #AgentTour NYC officially starts tomorrow, but Gayathri Kher is already reporting back with some major takeaways 🚀 The first stop on her agenda? A deep dive into Agentforce. When we tell you that autonomous agents have the ability to revolutionize how you interact with your members, we mean ✨REVOLUTIONIZE✨ - no shiny object syndrome here. If you're interested in learning more about Agentforce through an association-centric lens, drop a 👍 and we'll send you the invite.

"Do we take what we have in terms of tech capabilities for granted?" 💤 Yesterday I donned my HubSpot alter-ego, and attended the HubSpot GROW event alongside Steadman Hub's go-to Connor Pyner. Aside the networking and interesting insights, there was one major observation I made. 💡 We take so much for granted, in our position at the tech coal-face. 💡 I sat in numerous talks hearing about new features across AI, automation and best practice. Some features were ones that were similar to Salesforce, some were new entirely. I found myself somewhat neutral to all of these new developments. However there were genuine GASPS from the audience, who were visibly impressed, with what I and many consider the norm now. 😲 These 'gaspers' were heads of business and CXO's, from various industries, they were genuinely infused by the ability to automate and AI the things we all take for granted. It got me thinking: how much of the latest products, features and innovations have we become to normalise, and fail really grasp just how fortunate we in tech space. 🤔 Has anyone else had this revelation before? #salesforce #steadmanbrown #hubspot #steadmanhub #innovation

What a week in San Fransisco at #Dreamforce. The scale, execution and passion on display is frankly remarkable. What the Salesforce team have build both in terms of technical capability and community is amazing to see. How do you possibly recap an event that spans 1,500 events over 3 days? Answer: with great difficulty. 1. AGENTFORCE: From the keynote to the hands on session the potential that Agentforce brings it incredible. I cannot wait to see the first Bullhorn Agents translating this awesome tech into awesome outcomes in staffing & recruitment and helping to augment and elevate user, client & talent experiences 🤖 2. DATA, DATA, DATA: There are a hundred analogies for data being the critical foundation for unlocking the benefits of AI & Automation, pick whatever one focus you and your business on putting data at the heart of everything you do. I left #Dreamforce more convinced than ever that those who master their data will win and win big 🔢 3. COMMUNITY: Community can often be confused with a lack of diverse thinking. In the case of the Salesforce community it is the opposite and that was a true highlight of the week. Hearing from & talking to people who have a common technology at their core but who are all pushing the boundaries of where and how that technology can change the world for the better. 💡 💡 💡 Cap it all off with some time with fantastic clients and colleagues. Already looking forward to next year! Ainsley Grover Nick Staples Christopher Lewis Ryan Murphy Tim Cavins Joshua Pines Julie South Gerstle Son Trinh Jason Sacramento

Joined the #BuiltWithAgentforce Quest! Excited to leverage Agentforce's innovative tech to streamline processes, unlock new insights & drive business growth. Join me on this quest & let's collaborate, share ideas & support each other! #BuiltWithAgentforce #SFGiveaway. #AgentforceQuest #Salesforce #Innovation #GrowthMindset #TechEnthusiast"

🌟 Reflecting on an Inspiring Day at Salesforce World Tour! 🌟 Today I attended Salesforce World Tour, where innovation and collaboration was the focus. A standout highlight for me was diving into the Agentforce ecosystem—a game-changer in how we think about enabling success. For what it's worth, here are my key takeaways: ✨ Humans + Agents = Success At the heart of every great innovation is a human driving it forward. Agentforce bridges technology and humanity, ensuring that while agents handle the heavy lifting, humans stay in control and at the helm. 🔓 Unlock Trapped Data Organisations often sit on goldmines of data they can’t fully leverage. Agentforce opens the vault, making it actionable and driving real impact across workflows. 🧐 Transparency is Key Understanding how agents are working is critical. With full visibility into their operations, we can build trust, optimise performance, and align efforts with organisational goals. 💡 Human-Centric Innovation While technology evolves, it’s clear that empowering people remains the ultimate goal. Agentforce ensures that humans remain at the center, informed and in control of the decision-making process. It’s exciting to see tools like Agentforce not only redefine how we work but also reinforce the importance of human intelligence and leadership in driving outcomes. 🚀 A big thank you to the Salesforce team for hosting such a forward-thinking event. The future of work is here, and I’m thrilled to be part of the journey! #SalesforceWorldTour #Innovation #AgentEcosystem #HumanCenteredTech

Hurray..!!! Before the awe of #AgentforceWorldTour in London slows down got my confirmation for Partnerblazer today. Salesforce has the most innovative, supportive, and active partner ecosystem focused on customer success. We are building a network of partner professionals to connect, learn, and celebrate together - Partnerblazer. It was an announcement this year in Dreamforce'24. Partnerblazers are ambitious leaders, alliance owners, or go-to-market experts who are passionate about helping their companies grow. They’re also eager to share their expertise and learnings with Salesforce and our joint customers. Partnerblazers are global group of driven individuals from Consulting, Strategic Tech, and ISV partners who want to expand their knowledge, share key learnings, and connect with their peers and with Salesforce. Partnerblazer is the destination for individual collaboration where you can have open discussions, access ungated content, and network with other partners. It’s a place to build meaningful connections and celebrate individual achievements. At Partnerblazer, we are building a community where all can flourish, develop, and be recognized. Come join us to be part of something grand! Fellow Partnerblazers, Its time to deploy Agentforce. Thanks Salesforce Partners. #Partners #Salesforce #Partnership