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"We can’t base decisions on assumptions when we have the data to guide us—organizations owe it to themselves to make that investment." – Vivian Woo, Ph.D. 🎙 New Episode Alert! How well are we leveraging the power of people analytics? In this week's ScienceForWork podcast, our host, Matthew Lampe, PsyD, sits down with Vivian Woo, Ph.D., to explore the untapped potential of data in transforming how we manage, engage, and lead. From transforming performance management systems to uncovering the connection between employee and customer experiences and even addressing emerging technologies like AI, Vivian shares actionable insights that challenge the status quo and redefine the role of data in making work better. 📚 Research Explored: - Concepts connecting ENPS and customer satisfaction: Explore how aligning employee and customer experiences can enhance engagement and retention. - Insights into remote vs. hybrid work performance outcomes: Learn why flexible work arrangements may not hinder performance—and could even enhance it. - Responsible AI and its implications for people analytics and DEI: Discover how ethical AI can uncover insights while avoiding unintended biases. 🎧 Listen now wherever you get your podcasts! Spotify: https://lnkd.in/ghQkt3p8 Apple: https://lnkd.in/g92NCTcG iHeart: https://lnkd.in/geYqDmcT What role do you think data should play in decision-making? Share your thoughts or favorite takeaways in the comments below! 💬 #ScienceForWork #MakeWorkBetter #PeopleAnalytics #DataInformedDecisions #HRInsights #DEI #AI

Redefining the Potential of People Analytics with Vivian Woo

Redefining the Potential of People Analytics with Vivian Woo

https://spotify.com

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