Satispay’s Post

CS roles are the #1 way to transition into a #startup here are 4x reasons why… 1️⃣ Voice of customer - Being on the frontline gives you intimate knowledge of the immediate customer pain points and the value your product brings to them 2️⃣ Introduction to sales - Chances are you will be working under a sales leader who has already grown revenue so therefore you are in a great learning opportunity 3️⃣ Product leadership - High customer exposure makes you an invaluable asset to any team that prioritises the voice of customer in new or existing product development. 4️⃣ Salary growth - If the companies growing fast and you can keep learning as fast as the company is growing you have endless opportunities for career progression and salary upside (and esop if available). Loving the sales side? Your next role could be in sales with a higher base and commission. Loving the product development side? Your next role could be in new #product development or product management. Great team and a great opportunity to level up into a leading #agtech startup that’s growing rapidly in Aotearoa and beyond 🐮🚀 Awesome to see you smashing milestones Liam, Tom & Caleb! #cs #productleadership #operations #leadership #hiring

Hello, my name is Mohammad Samiullah, and I am an expert academic content writer with three years of experience. I can help you excel in your academic projects with high-quality, tailored content. Here’s how I can assist you: Essay Writing: Research Analysis: Thesis & Proposals: Report Writing: Creating Presentation Skills: Well familaire with all types of references style including Harvard APA MLA Chicago Oscola IEEE Providing quality content with 0% Plagisrism 0% AI On time Delivery Well Researched and Properly Orgnized Let's discuss further

It's Q&A time! ⏰ I've decided to make some posts with questions I often hear about customer support. Q: What key skills are needed for a successful customer support representative? A: When hiring people for my team, I primarily look for: 🔷 Empathy. It's impossible to build trust and connection with a customer without it. 🔷 Problem-solving attitude. Quick thinking and resourcefulness are very important. I love people who believe that there is always a way! 🔷 Patience. Well, not every customer is benevolent and super-friendly, so you sometimes need a lot of patience to handle customer inquiries. 🔷 Adaptability. Adapting to new technologies, processes, and customer needs is important as the environment is constantly changing. 🔷 Positive attitude. It's not even about the attitude to work but to life in general. People who don't have it, burn out really quickly. Have a question for me? Ask in the comments, and it'll answer it in the upcoming post 👇

Question: How do you measure the success and performance of customer support representatives on your team?

Great entry into the world of finance!

✨ Why you should hire an in-house Customer Advocate ✨ (or up-skill your current talent) As a market researcher / consultant, I do customer advocacy for a living. I see the need and the demand across functions, from start-ups to corporations. I love my job and I want you to fire me as soon as you can. A bit risky to say, in this economy 👀 Let me explain. As an outsider, I serve as a kickstarter for customer advocacy and a trusted sparring partner for marketing leaders and product owners. I facilitate meaningful conversations between colleagues, and make customer value everyone's business. But, in the long run, companies will miss out on the benefits of customer advocacy by relying on me or a team of consultants to take care of the most important aspect of their business: knowing their customers. 🫶 In the ideal world, a Customer Advocate is not an outsourced role. Customer Advocate is like an internal consultant, keeping everyone at check with the customer's interest at heart. Hiring or up-skilling an in-house customer advocate is a strategic investment. They become ingrained in your company culture, intimately understanding your unique goals and challenges. 🤝 Unlike external consultants, they're always available, building relationships across departments and advocating for the customer at every turn. This leads to more nimble decision-making, quicker responses to feedback, and ultimately, a stronger customer-centric culture that drives long-term growth and loyalty. *** 🧐 Not sure about this customer-centricity and customer advocacy rap? Let the authorities convince you. This is something the major consulting firms consistently talk about, typically referencing to Design, Customer Centricity and Customer Experience. I'll drop a couple of links below 👇

The Hiring Effect on Customer Service. The type of employees you hire can significantly impact customer service. Hiring individuals with strong communication skills, empathy, and problem-solving abilities can enhance customer satisfaction. Conversely, hiring employees who lack these qualities may result in poor customer experiences, leading to dissatisfaction and potentially damaging the company's reputation. Additionally, employees who are passionate about their work and aligned with the company's values are more likely to deliver exceptional customer service consistently.

What is the most important question a B2B Sales guy needs to answer? Imagine, you are walking into a large enterprise and the receptionist asks you- "आपको किससे मिलना हैं?" - Who would you like to meet? If you really get the drift - please apply to this exciting position at Reverie Language Technologies and for those of you who are not sure - it's all to do with finding out important customer personas within an enterprise who will benefit from your offering, and those who will have to pay for the value they will receive. #saleshiring #hiring #reverie #indiclanguagecomputing #generativeaiagents #agentplatform

[HIRING] Goodera and I am keenly looking for individuals who can fit the bill for our Customer Sucess team. If you’re someone who fits the requirements below - don’t hesitate to connect and drop me a line. I’d be happy to chat with you. Requirements: 1) Honest with clients but laughs at all my lame jokes (The assumption is you’ve spoken to clients for more than a year at least) 2) Follows through on the smallest thing promised but still finds time to eat meals on time (The fancy phrase is bias for action) 3) Understands the nuances of working with cross functional teams and practices meditation (the second part is preferable and if you get this joke, extra points for you) We want to close these positions within 2 weeks. (And we pay really well too!) PS - You get to work with really smart folks like Vishesh Gera Sriram Shankar on a daily basis. cc :Megha Goel Avni Tyagi

Victorian Plumbing could seriously do with some Customer Service people.!! When you call their number and they tell you shouldn’t ring this number and immediately hand up, you know this is wrong.!! Two sets of wrong bath legs despatched and two abortive visits from a plumber as a result of this incompetence, so I’m naming and shaming VictorianPlumbing.co.uk for the financial cost and the emotional stress and feeling of duress caused to my daughter.. This simply isn’t how business is done.!! #VictorianPlumbing #CusomerCare #CustomerService #BuyerBeware