Shoppers are spending less time in stores...
and Nikki Baird, Vice President of Strategy at Aptos Retail, offers valuable insights into why this trend is occurring.
Given the possible culprits behind dropping dwell times, how should retailers approach their in-store strategy and evolve it forward?
Check out the clip from our recent 'Retail Innovation: How In-Store Technology is Redefining the Customer Experience' webinar to hear what Nikki has to say on the subject, and watch the full webinar by visiting the link provided in the comments section.
#innovation#strategy#retail
Creating a perfect store requires mastering the 6 Ps—Product, Pricing, Place, Promotion, People, and Process. These elements work together to deliver a seamless shopping experience and drive customer satisfaction. 👍 👍
Physical stores remain pivotal, evolving into spaces of engagement and connection that foster loyalty. Implementing these Ps ensures your strategy thrives in live retail environments.
At ParallelDots, we have been enabling CPG sales leaders to monitor their retail execution in realtime. Our Image Recognition solution ShelfWatch delivers critical shelf KPIs and execution data to help drive perfect store programs and improve store sales.
To see ShelfWatch in action, click here: https://lnkd.in/gbZjtd4Q#PerfectStore#RetailStrategy#CustomerExperience#RetailInnovation#retailexecution#imagerecognition#retailtechonology
☆ Strategic Communication Specialist ⇰ There are 6 key items that make customers more loyal, spend more, more often and with a reduced focus on price. I will show you how. Check out my “FEATURED" section below.
Did you miss our recent webinar? No worries, we’ve got you covered—watch the video here 👉 https://hubs.la/Q02Hmv2S0
Our discussion centered on effective retail strategies to boost customer loyalty and engagement. Adam, Brian, and I highlighted the importance of understanding customer needs, creating a seamless shopping experience, and tailoring marketing programs to fit customer behaviors and preferences.
We are also covered the key components of successful loyalty programs such as a structured approach to recognizing and rewarding customers, developing a clear customer value proposition and ensuring efficient operational deployment. Additionally, we shared insights on leveraging strategic partnerships and customer engagement to maximise sales with a focus on omnichannel retailing, staff training, and data-driven decision-making.
Have something to ask about the session? Let’s connect and we'd be delighted to discuss this further!
#retention#acquisition#customerlifetimevalue#points4purpose#loyalty#repost
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Points4Purpose boosts customer lifetime value while empowering member choice - redeeming cash rewards or donating to their favourite cause - seamlessly!
If you like this post and would like to see more, please ring the 🔔 on my profile to receive my content directly to your LinkedIn Notifications Tab.
To review my published content in one place click: #johnharrisclmp
Did you miss our recent webinar? No worries, we’ve got you covered—watch the video here 👉 https://hubs.la/Q02HmvtT0
Our discussion centred on effective retail strategies to boost customer loyalty and engagement. Adam, Brian, and John highlighted the importance of understanding customer needs, creating a seamless shopping experience and tailoring marketing programs to fit customer behaviours and preferences.
They also covered the key components of successful loyalty programs such as a structured approach to recognizing and rewarding customers, developing a clear customer value proposition and ensuring efficient operational deployment. Additionally, our panelists shared insights on leveraging strategic partnerships and customer engagement to maximise sales with a focus on omnichannel retailing, staff training, and data-driven decision-making.
Have something to ask about the session? Let’s connect and we'd be delighted to discuss this further!
#retention#acquisition#customerlifetimevalue#points4purpose#loyalty#repost
-----------------------------
Points4Purpose boosts customer lifetime value while empowering member choice - redeeming cash rewards or donating to their favourite cause - seamlessly!
If you like this post and would like to see more, please ring the 🔔 on my profile to receive my content directly to your LinkedIn Notifications Tab.
Are you among the retailers who are experiencing sales gains? Why waste time and money reinventing the wheel. Receive the Blueprint that has proven to increase sales and customer retention.
Join us for an exclusive live, in-person 2-day workshop designed to help brick and mortar retailers around the world take immediate action to adapt to the changing landscape so they can provide a differentiated CX that surges sales. Sign up now. This event has a limited number of seats and they are going fast! Click here to learn more
https://lnkd.in/eJVV9TpJ
According to NRF, “Retail sales rose significantly, showing strong increases both month-over-month and year-over-year, as consumers continued to spend and drive growth.”
Retail leaders - Are you adapting your business to the latest trends?
The retail industry has experienced significant transformation in recent years. E-commerce has completely transformed traditional brick-and-mortar stores, causing considerable disruption. Simultaneously, changing customer preferences have led to a surge in demand for retailers to develop new strategies that enhance customer engagement, reduce costs, and improve operational efficiency.
The ability to embrace these trends effectively is critical for retailers to remain competitive. My blog discusses five trends impacting the Australian retail industry and how your business can stay ahead of the competition … https://buff.ly/3s80uuF#Retail#RetailTrends#MakeSense
Chief of Research and Economics @ Domain | PhD
8moSarah Hussey amazing! Enjoy the rest of the fest! Look forward to hearing your learnings