On October 15th 2023, Jivitesh Jadwani told me he wants to build “Gong for Retail”. 70% of retail sales, especially in India, still happen at offline stores. While brands today can track online customer journeys, understanding offline customer sentiment+behaviour are equally crucial parts of the puzzle for measuring overall CX and to improvise, basis relevant data points. We would often discuss how there is no way to track pre-purchase interactions that have all the context of customer experiences. And post that, every time we went out shopping, I could relate & so hard at that! I’m thrilled to finally announce, after 11 months of behind-the-scenes work, I am now officially a part of the founding team at Supereps.ai and will be leading the marketing efforts. 🥁 Supereps is an audio intelligence solution for retail enterprises to better up their customer experience and sales rep performance via AI powered intelligence. We’re backed by Antler and are so excited for the journey from here on. Personally, I’ve been very passionate about the retail space and my previous stints at The Ideas Lab (experiential marketing for lifestyle brands) and of course mirrAR (retail-tech enabling virtual try-on experiences) have solidified that for me. Jumping on to this entrepreneurial journey has been a long time coming and now that it’s here, I’m ready to expand on what I already know, deep dive into everything I don’t and approach things from a very different lens. ✨ According to a recent global survey, 42% of worldwide retailers already think AI use in optimizing store operations is important. If you’re a retailer navigating the offline space, say hello and together, we’ll figure out why your customers are walking out of your store without purchasing! #DreamTeamLauching #supereps #saas #AI #saasmarketers #retail #retailtechnology #retailtech #aifirst #digitaltransformation #innovation #retech #fashion #fashionretail Jivitesh Jadwani Nithin Saji P.S Image extracted from 2020 Archives!
Congratulations Samriddhie Taneja
Heartiest congratulations
Many Many Congratulations Sammyyyy 💚
Wooohooo this is amazing news. What a stellar team. Onwards and upwards you guys! Samriddhie Taneja Jivitesh Jadwani
Congrats on officially joining the Supereps.ai team, Looking forward to learning more about Supereps' journey and how you're helping retailers improve customer experience and sales rep performance. Also, best of luck as you embark on this entrepreneurial adventure!
Congrats 🎉
Wohooo!! 🥂
Congratulations 👏
Congratulations Samriddhie Taneja 👍
Head of Marketing | BBA in International Business
2moJust a few days ago, I was studying a consumer use case online on how brands selling through physical stores, use AI to study consumer interactions with their products which includes spotting of products on shelves, picking products from shelves to reading them before making an on-spot purchase. Capturing all these attributes real time of a user, actually helps brands optimise their product packaging, content and placement on the stores to drive greater conversions. Would love to understand if Supereps.ai will be powering that. Watching this space all the more keenly, since Jivitesh Jadwani is a college mate and feels great to see him and team work on this. Good luck team !