Sales Today’s Post

Think you know the Art of Persuasion in Sales? Rethink now! Let’s debunk common myths surrounding this blend of psychology and technique. ⛌ Persuasion is all about talking more: → This couldn't be further from the truth. → Active listening and empathy build trust. → It's about understanding, not overwhelming. ⛌ Scarcity is just about creating false urgency: → It's about genuinely highlighting unique value. → Focus on limited availability for those who need it. → Not using it as a deceitful tactic. ⛌ Testimonials are old school: → Social proof is as powerful as ever. → Testimonials and reviews build trust. → They showcase real-world benefits experienced by others. ⛌ All about quick wins: → Long-lasting persuasion builds rapport and trust. → Sustainable relationships lead to customer loyalty. → It’s not just about quick sales. ⛌ Persuasion equals manipulation: → Ethical persuasion empowers informed decisions. → It benefits customers and elevates relationships. → It's based on mutual respect and value. Everything is up for debate—let’s discuss the facts! Your insights on fostering genuine and effective persuasion in sales are welcome. #Persuasion #Sales #Myths #ActiveListening #CustomerTrust #SocialProof #CustomerLoyalty #EthicalSales #MarketingPsychology #LeadGeneration #CustomerEngagement

**The Power of Listening in Sales Operations** My experience in sales has taught me that the most powerful tool in our arsenal isn't just our pitch—it's our ears. 🎧 A few years ago, I was working with a client who was frustrated with our services. Their concerns were valid, but as their account manager, I felt we had already offered everything possible. It was easy to get defensive, but instead, I decided to just listen. Really listen. During our conversation, they shared insights about their business challenges that I hadn't fully grasped before. Their main issue wasn't with our product, but with the way it was being implemented. By the end of the call, I understood their needs much better, and we were able to pivot our approach, adding value where it mattered most. This experience reinforced a critical lesson: Sales management isn't just about hitting targets—it's about understanding and addressing real human concerns. Sales operations, while often focused on data and processes, should never lose sight of the human element. In today's world, where automation and AI are becoming more prevalent, the human touch is our unique differentiator. Whether it's training our teams to listen actively or ensuring that our processes are client-centric, the human element in sales is irreplaceable. So, here's to all the sales professionals out there: Don't just hear your clients; listen to them. It might just be the key to unlocking new opportunities and long-lasting relationships. #SalesManagement #SalesOperations #ClientListening #HumanTouch #SalesTips #CustomerExperience

There's a stretch in sales: You need to care about your prospects deeply and still need to let them go if they should be disqualified Especially for founder-led sales in the early stage, focus is a key factor. Disqualifying early is crucial for that. So there's those two sides you need to juggle and I'm curious to hear from my sales network how best balance them. I mean, when you disqualify them it doesn't say you cannot engage with them anymore, for example here on LinkedIn. But coffee chats with non-ICP will not bring those deals home. Side one - the caring strategic advisor - empathetic & caring about the prospects challenges - building up relationships early instead of pitch-slapping - always in a good & helpful mood Side two - the ruthless focus keeper and deal closer - ruthless in prioritisation - laser sharp in focus - time blocking pro - disqualify early, no hanging on - efficient in research through AI tools - detect deals slipping away early - focus on high-value activities - clear tiering of accounts Curious to hear your thoughts on it! #sales #selling #gtm #focus

Exciting News for Sales Pros! If you're looking to level up your sales game, gain an edge over your competition, and become a master of ethical persuasion techniques, then I've got something BIG for you! Starting tomorrow morning, I'm launching a series of in-depth articles that will dive deep into the psychology of sales, how to use influence responsibly, and the secrets to recognizing (and countering) manipulation. We'll cover it all, from identifying covert emotional manipulation to reading body language, balancing influence and ethics, and everything in between. Get ready for actionable insights, real-world scenarios, and practical exercises that will transform your sales approach and help you close deals authentically! And that's not all! I'm bringing back my Sales Tip of the Day for October, this time with a powerful focus on persuasion techniques. These daily nuggets will give you the tools to influence confidently and ethically. 👉 Follow along, read, practice, and become the expert closer you’re meant to be. #SalesMastery #PersuasionTechniques #SalesTips #SalesStrategy #Influence #SalesTraining #EthicalSales #SalesUnleashed

Much of the work I do with market research and insight agencies focuses on the issue of how to sell more. And thus, the barriers that researchers feel about the act of "selling". Even if the old-fashioned view of sales being somewhat "grubby" is no longer stated so openly, I frequently have conversations along the following lines: "well of course, I didn't get into research to sell, and it's not got that much in common with what I do as a research practitioner". And as you might expect, I disagree strongly! But now you don't just have to take my word for this. In this excellent article from the team at Partners In EXCELLENCE, they have analysed over fifty interviews (and counting) with sales people about what makes selling so interesting and engaging. And as you'll see, the reasons for being interesting in selling are very very similar to the rationale and reasons I hear for why people love being a research practitioner: Just a few, to give you a taste: "1) Passion for Problem-Solving: Many storytellers express a deep-seated passion for solving complex problems — both for themselves and for their clients. This theme often intertwines with a satisfaction derived from overcoming challenges and finding creative solutions to difficult issues. 2) Relationship Building and Empathy: The ability to build strong, lasting relationships with clients, understanding their needs deeply, and empathizing with their situations are frequently cited. This theme underscores the importance of human connection in sales, beyond mere transactions. 3) Continuous Learning and Personal Growth: A recurring theme is the joy of learning and personal development. The field of sales provides constant opportunities to learn — about new products, industries, and human behaviors — and many find this aspect of sales to be particularly rewarding." Next time you or your team are thinking about selling and that it's too big a stretch from what you do, have a read of this article, and reflect on how being a sales-person and a researcher may not be so different in motivation and execution! #mrx #insights #marketresearch #marketingresearch

Are you selling to a customer's need or solving their problem? 🤔 In today's competitive landscape, understanding the distinction is vital for success. Selling to a need often means you're discussing features and benefits. However, solving problems is about digging deeper to uncover the real challenges your customers face. From my experience, I’ve found that truly listening to your customers can reveal insights that lead to more meaningful solutions. Here are a few tips to help you focus on problem-solving: 1️⃣ Ask open-ended questions to uncover hidden pain points. 2️⃣ Use active listening—paraphrase what your customer says to ensure you understand them correctly. 3️⃣ Tailor your pitch to show how your product or service directly addresses their specific challenges. Remember, it's not just about the sale; it's about creating lasting relationships and delivering true value. How do you prioritize problem-solving in your sales approach? Let’s discuss! 💬 #sales #customersuccess #problemSolving #businessstrategy #customerexperience #valuecreation #listening #relationshipbuilding #salesstrategy #clientrelations #salesgrowth #needvsproblem #solutions #customerfocus #value #success #salesmanagement #B2B #B2C #AI #InnoBotZ #growthmindset #innovate #leadership #empowerment

Please spare some of your precious time on discussion with quality people. they are... Need not to be from your industry. Any industry is fine.. Ultimately everything ends in "Sales". I've gathered some key Observations based on my recent discussion:- In today’s sales world, Emotional Intelligence (EQ) is as important as knowing your product inside out. This article breaks down how cultivating EQ can boost your negotiation success. in simple statement, “Mastering negotiation starts with understanding human behaviour “ Active listening and clarifying concerns can turn hesitation into agreement. So, “The difference between success and failure in sales lies in your ability to handle objections” Mobile-first strategies, real-time collaboration, and integrating AI tools will keep your team competitive. Let me rephrase it, “Speed and personalization are the new keys to winning B2B negotiations.” Sales is no longer just about pushing products—it’s about creating partnerships. it's “Trust and transparency add values to your offer” Structured agenda and constructive questioning are key for good negotiations. By understanding the other party’s needs, you can repackage deals without giving up more and it goes... “Preparation is 80% of negotiation success” #sales #negotiation #REIL #Elders #discussions #Quality

What is key in SALES? This is a story that demonstrates that in a collaborative team, co-creation is instantaneous. We were having a conversation about sales process and skills and when I posed the question each person brought a different perspective that perfectly fit in a framework that easily covers (and in some aspects surpasses) several sales frameworks that I have studied or seen in books. 1. LISTENING Everything starts with listening. Refining this ability to empathetically and attentively listen allows assertive connections to be built for the client+partner relationship. 2. PAIN POINT Every company has a pain point, a need, or usually several of them. Identifying this point from listening becomes a milestone in the relationship. It's a very important information that should guide the work forward. 3. PLANNING (internal + external) Once the pain points or needs have been identified, it's time to map both internally (resources and processes) and externally (audience and content) to create something that generates value. 4. VALIDATION Checking understanding with a preliminary view of the work to be delivered is a step often overlooked, but it avoids a lot of headache. 5. PROPOSAL The time to present scenarios and possibilities. It's another important milestone and will be more effective the better the previous steps have been done. 6. POST-SALE The last and most important milestone, which is decisive for increasing the sustainability of the commercial relationship and expanding the partnership. What do you think about this rationale? #sales #salestraining #salesskills (collectively created without AI by Carolina Pavan Luiz Fellipe Faustino Vinicius Assensio Ellen Yanata Joseph Dcheimy Pinheiro Ana Luisa Carneiro)

Sales is all about discovering the "why" behind customer needs! Throughout my career, I've realized that the key to successful sales isn't just about pushing a product—it's about understanding the motivations of the buyer. Here’s what I’ve learned: 1️⃣ **Ask Open-Ended Questions**: Instead of jumping right into product features, ask questions that encourage discussion. Discover their real challenges and desires. 2️⃣ **Listen Actively**: Show genuine interest in their responses. Listening not only builds trust but also uncovers insights that can guide your pitch. 3️⃣ **Empathize**: Put yourself in their shoes. Understanding their pain points and aspirations will allow you to tailor solutions that resonate with them. 4️⃣ **Personalize Your Approach**: Use the insights from your conversations to position your offering as the solution to their specific problem. Have you experienced the difference in your sales approach by focusing on "why"? Share your thoughts! #sales #customersuccess #AI #business #salesstrategy #empathy #listening #salestraining #relationships #value #trust #communication #motivation #leadership #insights #learning #growth #solutions #personaldevelopment #success #strategy #consultative #salesmanship #engagement #professionaldevelopment #networking #collaboration #B2B #teamwork #innovation #feedback #transformation

We are more than happy to introduce Klaus Leutbecher writing for KP2 GmbH! Read here his latest article about Mitigating B2B Sales Risks Learnings from “Thinking, Fast and Slow” Applied exclusively at KP2 GmbH. get insigts from decades of experience in world class b2b sales leadership! Get informed, get inspired, get entertained Selling is about psychology, perception, irrationality, decision making, errors of judgment, cognitive biases, intuition, statistics, uncertainty, jumping to conclusions, etc. Daniel Kahneman provides us with a clear and robust mental model of “two brains” in “Thinking, Fast and Slow”. With this model we get a deeper understanding of human decision-making processes, cognitive biases, and effective strategies for engaging clients and optimizing sales outcomes. Here is the entire article. Feedback and comments are welcome!