This shows a huge public co that missed their number and blamed it on not being ready or knowing how to manage or forecast enterprise deals. “Enterprise sales is where I want to get to. I’ll close huge deals and make a ton of $$!” Not so fast. Many organizations have a named ‘enterprise’ sales team, but they’re really not doing enterprise sales. That’s ok, nothing wrong with that, it’s really just nomenclature. Couple things about enterprise sales: **Many stakeholders will be involved on the buyer’s side - the seller will need to manage them all **There’s typically a very heavy implementation consideration or lift for the buyer’s organization **The account may need to be worked for several years including meetings, calls, etc, before even getting into a buying cycle **When you think you’re close, procurement will get involved (you need to be way ahead of that) **If there’s any type of security certification, compliance need, the selling org will need to have passed it or have it **Multiple groups within the selling organization will need to be involved to support the deal (not just an AE + SE/SC) So yeah, you can earn a ton of money doing enterprise sales, but… Your company may not even be close to being able to support those sales motions. Here’s a summary of enterprise sales salaries, maybe this gets you excited. But just go in with eyes wide open and make sure your organization is really set up to support you. https://lnkd.in/euDY4THq 💼
To put a fine point on it; just the security, legal, IT / procurement in Ent can take longer than two SMB sales cycles run back-to-back...
My key takeaway is the last paragraph, in terms of being disciplined and long-term oriented. Too many times I see sales reps and leaders immediately go to a discount to get the deal in this month, this quarter, as opposed to understanding the time drivers. I’d rather hold firm on price and get the deal next month/quarter rather than discounting to get it now.
There's "Enterprise because we think that's impressive" and there is true Enterprise. I've been in both. Be prepared for a wild ride in each environment, but the former will require selling the future and a lot of headaches to make it stick. The latter requires showcasing the potential of reality, but you can actually make it stick if you know how to bring the right resources together. Same name on paper, but completely different motions and skillsets.
I could change the oil in my car myself, but when I factor the time, effort & cleanup it's definitely more cost-effective to take it to the shop. Most companies that focus on near-term EBITDA, and truly don't have the chops for supporting complex deals. "If we can x, would you be able to sign this month" is not a sales tactic. It's insulting. Vendors put partner margin into their pricing. When you buy directly from the vendor, they pocket the agent percentage. Procurement should always go through a partner who can assist with due diligence. It doesn't cost anything extra to work with a partner who lives where you only need to occasionally visit. Why go it alone?
It has been my experience that many sellers view "enterprise sales" as the top of the sales profession. Having done both, when I discuss next steps in a sellers career my coaching centers on "What are your internal drivers?" What fuels you - making a sale once a week, once a month, once a quarter, once a year. Do you prefer big commission checks or consistent commission checks? Do you like to have greater control of your sales process or do you want to conduct an orchestra of resources. Then I offer my favorite analogy...Do you want to be a Tuna Boat Captain (big boat, big cost, fighting a huge fish for a long time that sometimes breaks the line right at the boat) or do you want to be a bass fisherman (more places to fish, less expensive gear, more action) Both the Tuna Boat Captain and the Bassmaster can make good money. Choose the one that fuels your personal fire.
All of your ** comments are exactly correct. It can be very financially rewarding, but requires a great deal of networking skills, organization, patience, and fortitude, as you manage a huge quota. Even after a deal closes, staying very close to the implementation, change management, and go live. Most of the deals cross geo, so there are different in country legal requirements, currencies and differing business needs from the same systems. I worked for years for a company that gave a deal 6 months to go live after close (they audited again at 1 year), at contract consumption, or commission was clawed back-even crossing calendar year and commission kicker tiers and tax implications (and stock and trips). It definitely taught me discipline. Enterprise sales is not for those looking for immediate returns.
That’s why I love Humantic AI to quickly map out the buyer team’s personas. Amarpreet and his team have built a phenomenal tool 👊🏼
True it is easy to take a swipe at this company, but anybody who has done enterprise sales knows lots of factors can influence a sales that you have zero insight into or control over. I am reminded of a situation several years ago. A very large railroad was looking at a very similar project (Large enterprise migration) the railroad was crushing their forecasted numbers. The problem investors/wall street did not like where the additional revenue was coming from (What they were hauling) as it not their usual core business. Their stock took a major hit, despite beating their numbers. You know what the rail road management did, yep pulled the plug on all capital expenditures for that quarter. The rep. was crushed they had no way to predict wall streets reaction.
You’re ability to develop a relationship with anyone and everyone is key. Put their business first, understand challenges, and be real on if you can actually provide value to that organization. Enterprise sales takes patience. Started SMB, moved to Enterprise, then strategic. Sorry to ramble - moral - if you are selling enterprise, one person is not getting it done. Develop multiple relationships in multiple departments. And don’t let the pressure from above force you to make bad decisions.
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4moGreat insight (per usual). Concerning procurement, how you handle them upfront is so important. That's why I always asked to get them connected to me. You need to get them tax forms and banking information and that (this one was my favorite) payment terms are set by us. I was always put off when a company tried to steamroll me with, "Our payment terms are Net 90 or Net 120." Yeah, ours our Net 30, I'm open to discussing Net 45 or 60. Sometimes I'd get someone from purchasing contact me at the very end to negotiate the price. Not once did I budge. Not once did I ever lose a sale.