Ronaldo Mouchawar’s Post

Thank you to our dedicated teams who have worked hard to ensure we deliver an amazing Prime Day event to our members across the region. UAE: www.amazon.ae/primeday KSA: www.amazon.sa/primeday Egypt: www.amazon.eg/primeday Historically a two-day sale event, this year we extended the sale to six full days for the first time, ensuring Prime members get the most value possible – we hope you make the most of it! Prime Day is live for Prime members across the region, with epic deals across top local and international brands, and a range of opportunities to save while shopping, through instant bank discounts and free, fast delivery options.

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Dear Ronaldo, In the last few days I have had charges made against my English bank account in UAE dollars and these are listed by Mastercard as Amazon transactions. We live in Spain and consequently have never used Amazon Dubai. Our bank has accepted these transactions as being false. I did not have an account with amazon Dubai. When I created an account their is no record of any transaction or orders whatsover. when I tried contacting Amazon Dubai the does not seem to be a fraud deparment and using chat the first agent promised to get someeone to contact me by email. This has not happened. Yesterday the other agent (and reputedly a Supervisor) were extremly unhelpfull and did not care. I enclose a transcript of this chat. Is Amazon dubai just prepared to let fraud take place and have no responsibility to help? Clearly you should check to see if our card has been used on your system by some other person and find out why Mastercard has accepted these transactions as being from Amazon dubai.

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Mark Dodd

Head of Middle East for LOD, a Consilio Company | Helping in-house legal teams gain extra capacity through secondments, outsourcing and tech solutions

4mo

Turns out you can’t put more than 54 items in a cart…my wife just discovered that! Slightly embarrassing to figure that one out…

Great dedicated teams with their exceptional efforts in orchestrating such a remarkable Prime Day event. Eagerly looking to benefit from the diverse array of deals. Well-done 👏🏻👏🏻👏🏻

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Simsan Mallick

IT Consultant | Expert in Software Outsourcing, IT Staff Augmentation, and Offshore Office Expansion | Delivering High-Quality Web & Mobile Application Solutions

2mo

Extending Prime Day to six days is a great way to offer even more value to members. What strategies did your team find most effective in preparing for such a large-scale event this year?

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Laila Haleem

Biotechnologist | Freelance Community Builder | Content & Biography Writer | Digital Marketer | SEO & Social Media Strategist | Lead Generation Specialist | Graphic Designer

4mo

Extending Prime Day to six days is a game-changer for enhancing customer value Ronaldo Mouchawar. Kudos to your team for making it a region-wide success!

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Mike Morgan

president at profliix transport

4mo

Just Amazon

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