A staggering 𝟳𝟬% 𝗼𝗳 𝗱𝗶𝗴𝗶𝘁𝗮𝗹 𝘁𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻 𝗶𝗻𝗶𝘁𝗶𝗮𝘁𝗶𝘃𝗲𝘀 𝗳𝗮𝗶𝗹! The primary culprit? 𝗟𝗮𝗰𝗸 𝗼𝗳 𝘂𝘀𝗲𝗿 𝗮𝗱𝗼𝗽𝘁𝗶𝗼𝗻. Just recently I was having a conversation with a fellow teammate at Ganit on why user adoption tends to be low even after organizations investing heavily in post-implementation change management and doing communications, conducting user trainings and undertaking various other user engagement initiatives. In my view, 𝗮𝗱𝗼𝗽𝘁𝗶𝗼𝗻 𝘀𝘁𝗮𝗿𝘁𝘀 𝗳𝗿𝗼𝗺 𝗱𝗮𝘆 𝟭. Adoption cannot start post implementation. Users have to be engaged throughout the journey and right from the foundational stage of gap analysis and vision building. This not only helps in managing expectations both from and off the users but also makes the users be more involved and instills a sense of accountability. #digitaltransformation #useradoption #chagemanagement #IT #AI #dataanalytics
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Exciting learnings on Digital Strategy from Prof. Ravi Bapna (Curtis L. Carlson Chair in Business Analytics and Information Systems): ▸ 𝐄𝐯𝐞𝐫𝐲 𝐜𝐨𝐦𝐩𝐚𝐧𝐲 𝐢𝐬 𝐛𝐞𝐜𝐨𝐦𝐢𝐧𝐠 𝐚 𝐬𝐨𝐟𝐭𝐰𝐚𝐫𝐞 𝐜𝐨𝐦𝐩𝐚𝐧𝐲: In today's digital world, businesses can leverage technology to serve additional customers at almost zero additional expense. 𝘌𝘹𝘢𝘮𝘱𝘭𝘦: 𝘕𝘦𝘵𝘧𝘭𝘪𝘹 𝘮𝘰𝘷𝘦𝘥 𝘧𝘳𝘰𝘮 𝘋𝘝𝘋𝘴 𝘵𝘰 𝘥𝘪𝘨𝘪𝘵𝘢𝘭. 𝘐𝘵 𝘶𝘴𝘦𝘴 𝘴𝘰𝘧𝘵𝘸𝘢𝘳𝘦 𝘵𝘰 𝘴𝘦𝘳𝘷𝘦 𝘮𝘪𝘭𝘭𝘪𝘰𝘯𝘴 𝘰𝘧 𝘢𝘥𝘥𝘪𝘵𝘪𝘰𝘯𝘢𝘭 𝘤𝘶𝘴𝘵𝘰𝘮𝘦𝘳𝘴 𝘸𝘰𝘳𝘭𝘥𝘸𝘪𝘥𝘦 𝘸𝘪𝘵𝘩𝘰𝘶𝘵 𝘵𝘩𝘦 𝘤𝘰𝘴𝘵 𝘰𝘧 𝘱𝘩𝘺𝘴𝘪𝘤𝘢𝘭 𝘋𝘝𝘋𝘴 𝘰𝘳 𝘢𝘥𝘥𝘪𝘵𝘪𝘰𝘯𝘢𝘭 𝘴𝘩𝘪𝘱𝘱𝘪𝘯𝘨. ▸ 𝐒𝐞𝐥𝐥𝐢𝐧𝐠 𝐞𝐯𝐞𝐫𝐲𝐭𝐡𝐢𝐧𝐠 𝐚𝐬 𝐚 𝐬𝐞𝐫𝐯𝐢𝐜𝐞: Companies are expanding beyond traditional product sales into service offerings. 𝘌𝘹𝘢𝘮𝘱𝘭𝘦: 𝘛𝘦𝘴𝘭𝘢’𝘴 𝘰𝘧𝘧𝘦𝘳 𝘰𝘧 "𝘍𝘶𝘭𝘭 𝘚𝘦𝘭𝘧-𝘋𝘳𝘪𝘷𝘪𝘯𝘨" (𝘍𝘚𝘋) 𝘤𝘢𝘱𝘢𝘣𝘪𝘭𝘪𝘵𝘺 𝘵𝘰 𝘪𝘵𝘴 𝘤𝘶𝘴𝘵𝘰𝘮𝘦𝘳𝘴 𝘴𝘩𝘰𝘸𝘴 𝘩𝘰𝘸 𝘵𝘩𝘦 𝘤𝘰𝘮𝘱𝘢𝘯𝘺 𝘪𝘴 𝘵𝘳𝘢𝘯𝘴𝘧𝘰𝘳𝘮𝘪𝘯𝘨 𝘤𝘢𝘳 𝘰𝘸𝘯𝘦𝘳𝘴𝘩𝘪𝘱 𝘪𝘯𝘵𝘰 𝘢 𝘴𝘦𝘳𝘷𝘪𝘤𝘦-𝘰𝘳𝘪𝘦𝘯𝘵𝘦𝘥 𝘮𝘰𝘥𝘦𝘭 𝘵𝘩𝘳𝘰𝘶𝘨𝘩 𝘵𝘦𝘤𝘩𝘯𝘰𝘭𝘰𝘨𝘺. ▸ 𝐃𝐚𝐭𝐚 𝐚𝐬 𝐬𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐜 𝐜𝐚𝐩𝐢𝐭𝐚𝐥: Businesses can use AI and ML to turn data into valuable insights and open new revenue streams. 𝘌𝘹𝘢𝘮𝘱𝘭𝘦: 𝘈𝘮𝘢𝘻𝘰𝘯 𝘶𝘴𝘦𝘴 𝘵𝘦𝘤𝘩𝘯𝘰𝘭𝘰𝘨𝘺 𝘵𝘰 𝘱𝘳𝘦𝘥𝘪𝘤𝘵 𝘤𝘶𝘴𝘵𝘰𝘮𝘦𝘳 𝘱𝘳𝘦𝘧𝘦𝘳𝘦𝘯𝘤𝘦𝘴 𝘵𝘰 𝘪𝘯𝘤𝘳𝘦𝘢𝘴𝘦 𝘪𝘵𝘴 𝘴𝘢𝘭𝘦𝘴 𝘢𝘯𝘥 𝘤𝘶𝘴𝘵𝘰𝘮𝘦𝘳 𝘴𝘢𝘵𝘪𝘴𝘧𝘢𝘤𝘵𝘪𝘰𝘯. ▸ 𝐃𝐢𝐠𝐢𝐭𝐚𝐥 𝐥𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩 𝐚𝐧𝐝 𝐜𝐮𝐥𝐭𝐮𝐫𝐞: There is a shift from a 𝐇𝐢𝐏𝐏𝐎 (Highest Paid Person's Opinion) to a more democratic, data-driven approach in decision-making. ▸ 𝐒𝐡𝐢𝐟𝐭 𝐢𝐧 𝐭𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐲: The shift from traditional programming to ML means systems can learn from data rather than follow hard-coded rules. ▸ 𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦 𝐨𝐯𝐞𝐫 𝐩𝐫𝐨𝐝𝐮𝐜𝐭: The transition from product-centric to platform-centric models allows major growth through network effects, where the value of the platform increases as more users, developers, or partners join and contribute to the ecosystem. #DigitalTransformation #Innovation #AI #MachineLearning #DigitalStrategy #DataDriven #DigitalLeadership #HouseOfAI
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With all the buzz (mostly positive) around it, GenAI acceptance and adoption among users may seem like a forgone conclusion. However, experts suggest that given that “GenAI in the enterprise” is still a relatively new and untested phenomenon, it could face adoption challenges on ground. Change resistance, job displacement fears, and lack of expertise are just some of the concerns which can hinder the wider adoption of GenAI in the enterprise. Speak to USEReady’s experts to learn more about how to overcome GenAI adoption challenges. Click here – https://lnkd.in/gPRr4dSX #GenAI #Adoption #BusinessIntelligence #Users #Adoption #Enterprise #UseCase #Strategy #USEReady #DecisionIntelligence #AI #MachineLearning #DataDriven Uday Hegde Lalit Bakshi Amit Phatak Arun Prabhakara Ilan Pillai Dan Anamitra Tanmay Ayare Rashida Tamboowala
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Why do Knowledge Management teams struggle to secure budget? Throughout the years, Knowledge Management has often taken a backseat in organizational budgets and customer experience (CX) transformation endeavors. From being deemed too labor-intensive to causing too much disruption, or simply not being perceived as a priority due to past failed endeavors, the hurdles were many. For knowledge management teams, proving their value was an uphill battle... But times are changing. And fast. With the rise of generative AI and Large Language Model (LLM) initiatives, the spotlight is now on data accuracy and reliability for achieving success. And the good news? IT departments are getting behind these initiatives with dedicated budgets. In essence, if you're a knowledge manager or a leader in the contact center realm, grappling with budget limitations is likely par for the course. Engage IT in the conversation. By linking your challenges to broader, emerging trends, you might just find those budgetary constraints loosening up. #KnowledgeManagement #CXTransformation #GenerativeAI #LLM #ITCollaboration #BudgetingStrategies
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Unlock Your Business Potential with Digital Transformation! In today's rapidly evolving digital landscape, businesses need to adapt and innovate to stay ahead. At Cognic Systems, we specialize in helping organizations navigate this journey through our cutting-edge expertise in AI and product development. How Cognic Helps: 1. AI-Driven Solutions: From predictive analytics to intelligent automation, our AI solutions empower businesses to make smarter decisions, optimize operations, and enhance customer experiences. 2. Product Development: Whether it's building a new product from scratch or enhancing an existing one, our experienced team delivers scalable, robust, and innovative solutions tailored to your unique needs. 3. End-to-End Support: We partner with you throughout your digital transformation journey, providing strategic guidance, technical expertise, and continuous support to ensure your success. 4. Industry Experience: With over a decade of experience working on complex and long-term projects, we understand the challenges and opportunities across various industries. Why Choose Cognic Systems? a. Proven track record of delivering successful projects b. A dedicated team of experts in AI and product development c. Commitment to quality, innovation, and customer satisfaction #DigitalTransformation #AI #ProductDevelopment #Innovation #BusinessGrowth #CognicSystems #TechSolutions #AIinBusiness #FutureOfWork
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🎁 Feature Spotlight: Insights AI and Competitor Benchmarking — that equip businesses to make smarter decisions and stay ahead of the competition. 🎯 Get real-time, AI-driven insights and see how you stack up against the competition. Dive deep into data to spot trends over time and make decisions that keep you ahead. 💡🤖 Over the past few months, I’ve had the privilege of designing two powerful tools—Insights AI and Competitor Benchmarking. This project has been a journey of collaboration and pushing the boundaries of user experience and design innovation. Here’s what went into the design: - Countless hours of research to create an intuitive and visually engaging user experience 🕰️ - Dozens of iterations to strike the perfect balance between functionality and simplicity 💯 - Close collaboration with an exceptional team of developers and product managers to bring ideas from concept to reality 🚀 - Continuous feedback loops to ensure the final product not only looks great but also meets real user needs 🎯 A huge shoutout to the amazing team Aditya Gupta Balaji K. Akhil Paul Abhijeet Srivastava Anil Panguluri Mukull K Jindal Amit Sagar Rajiv Surya Raynil kumar Vignesh S Sampada Kudalkar Mohammed Hussain Haresh Rajamannar Swati Tata Rupa Devi Abhishek Gautam Special thanks to Naveen Gupta Neeraj Gupta Anil Panguluri for making this vision come to life! I’m excited to see how Insights AI and Competitor Benchmarking will empower businesses to thrive in today’s competitive landscape! 💡 Try it here - https://lnkd.in/gJRkV2Gp Also, check Best Times to Post & Competitors—Your ultimate toolkit for social media success! - Crafted by Haresh Rajamannar https://lnkd.in/ggtzpBY6 #InsightsAI #Benchamrking #CompetitorsAI #ReachAndDevelopment #AI #Inovattion #TeamWork #Birdeye #View2024 #Design #ProductDesign
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In 2022, I leveraged OrgDev.ai to enhance client value and revenue streams. In 2023, I doubled our impact without extra workload. Here’s the 3-step framework I used to boost client satisfaction and revenue—and how I plan on achieving even greater success next year: 1. Implement AI-powered solutions. 2. Focus on micro-learning. 3. Drive significant ROI. 🚀💡 #TalentDevelopment #Innovation #AI #Org Development #OrgDev #LeadershipDevelopment #OrgDevAI #InnovationInLearning #Talent Development
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🚀 Yesterday, I officially announced my full-time commitment to my company, LYGM GROUP PTY LTD, and highlighted some of the services we offer, including AI integration for automation. Today, I’m excited to share a real-life example of what we can achieve. 🔧 On the LYGM GROUP website, I’ve recently implemented an #AI #chatbot powered by #GoogleGemini, customized with a knowledge base tailored to our business. This chatbot is designed to answer common questions about our services, providing users with instant and efficient support. 🎥 Check out the video attached, where I demonstrate how this chatbot works and how it enhances user experience while streamlining our processes. 📢Want to enhance your services with AI? If you’re looking to integrate automation solutions, develop custom software, or elevate your brand with professional design, don’t hesitate to reach out. We’re here to help you achieve your digital transformation goals. 📧 Get in touch: [email protected] 🌐 Visit our website: www.lygmgroup.co.za 👉 Turn your ideas into reality with LYGM GROUP today! #LYGMGroup #AIIntegration #Automation #GoogleGemini #Innovation #BusinessSolutions
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Change is the only constant in business ... Navigating it effectively is what sets successful companies apart. Whether it's adopting new technologies, refining customer engagement strategies, or exploring new markets, agility is key. At LMSG, we help businesses embrace change and turn it into opportunity. How does your organization approach change management? #innovation #changemanagement #AI
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Info-Tech Research Group's latest report outlines five key initiatives for CIOs and IT leaders to navigate the opportunities and challenges presented by Generative Artificial Intelligence (GenAI). From integrating GenAI into business processes to enhancing customer experiences, the report provides actionable strategies to stay ahead in the evolving digital landscape. Tap on the link to know more: 👇 https://lnkd.in/d5ewx3uM #urbananews #newsupdate #technology #techupdates #Infotech #research #initiatives #CIO #IT #opportunity #GenerativeArtificialIntelligence #GenAI #customerexperience #strategies #evolve #digitallandscape
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Navigating Expectations for AI-Driven MVPs: A Strategic Approach Launching an AI-driven MVP requires clear planning and effective communication. Here’s how to manage expectations and build a strong foundation: 1️⃣ Thorough Market Research: Understand your audience by identifying unique value propositions and even considering non-AI alternatives if they deliver better results. 2️⃣ Clear Communication: Set user expectations by clearly explaining both the MVP’s limitations and its capabilities, providing regular progress updates along the way. 3️⃣ Early Feedback Loop: Engage users from the start, collecting insights to fuel iterative improvements, while educating them on the realities of AI technology. 4️⃣ Marketing & Distribution: Highlight unique features, refine messaging based on feedback, and develop a robust go to market strategy. 5️⃣ Partnerships & Trust: Build credibility through demos, case studies, and mutual benefits for collaboration. 6️⃣ Enterprise Confidence: Provide detailed ROI cases, offer trial periods, and support enterprises throughout testing phases. #ilsainteractive #AI #MVP #Innovation #ProductDevelopment #AIstrategy #CustomerEngagement #MarketResearch
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