Ronak Choksy’s Post

View profile for Ronak Choksy, graphic

Digital Transformation | Data Science

A staggering 𝟳𝟬% 𝗼𝗳 𝗱𝗶𝗴𝗶𝘁𝗮𝗹 𝘁𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻 𝗶𝗻𝗶𝘁𝗶𝗮𝘁𝗶𝘃𝗲𝘀 𝗳𝗮𝗶𝗹! The primary culprit? 𝗟𝗮𝗰𝗸 𝗼𝗳 𝘂𝘀𝗲𝗿 𝗮𝗱𝗼𝗽𝘁𝗶𝗼𝗻. Just recently I was having a conversation with a fellow teammate at Ganit on why user adoption tends to be low even after organizations investing heavily in post-implementation change management and doing communications, conducting user trainings and undertaking various other user engagement initiatives. In my view, 𝗮𝗱𝗼𝗽𝘁𝗶𝗼𝗻 𝘀𝘁𝗮𝗿𝘁𝘀 𝗳𝗿𝗼𝗺 𝗱𝗮𝘆 𝟭. Adoption cannot start post implementation. Users have to be engaged throughout the journey and right from the foundational stage of gap analysis and vision building. This not only helps in managing expectations both from and off the users but also makes the users be more involved and instills a sense of accountability. #digitaltransformation #useradoption #chagemanagement #IT #AI #dataanalytics

To view or add a comment, sign in

Explore topics