Rising Tide ’s Post

𝗟𝗮𝘀𝘁-𝗠𝗶𝗹𝗲 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝘆, 𝗥𝗲𝗱𝗲𝗳𝗶𝗻𝗶𝗻𝗴 𝘁𝗵𝗲 𝗙𝗶𝗻𝗮𝗹 𝗙𝗿𝗼𝗻𝘁𝗶𝗲𝗿 𝗼𝗳 𝗟𝗼𝗴𝗶𝘀𝘁𝗶𝗰𝘀 This week, as part of my ongoing series on supply chain management, I’m focusing on last-mile delivery, the final step in the logistics journey. While it’s only a small portion of the entire supply chain, the last mile has an outsized impact on customer satisfaction and costs. To quote John Gattorna, author of 𝘋𝘺𝘯𝘢𝘮𝘪𝘤 𝘚𝘶𝘱𝘱𝘭𝘺 𝘊𝘩𝘢𝘪𝘯𝘴: "𝗜𝗻 𝘁𝗼𝗱𝗮𝘆’𝘀 𝘄𝗼𝗿𝗹𝗱, 𝘁𝗵𝗲 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗶𝘀 𝗻𝗼𝘁 𝗷𝘂𝘀𝘁 𝗸𝗶𝗻𝗴, 𝘁𝗵𝗲𝘆 𝗮𝗿𝗲 𝘁𝗵𝗲 𝘀𝘂𝗽𝗽𝗹𝘆 𝗰𝗵𝗮𝗶𝗻 𝗶𝘁𝘀𝗲𝗹𝗳." Meeting customer expectations for speed, reliability, and convenience in last-mile delivery has never been more important. However, this final step isn’t without its challenges: 1. 𝗛𝗶𝗴𝗵 𝗖𝗼𝘀𝘁𝘀: Last-mile delivery accounts for over 50% of overall shipping costs. Factors like fragmented delivery points and failed delivery attempts drive up expenses. 2. 𝗨𝗿𝗯𝗮𝗻 𝗖𝗼𝗻𝗴𝗲𝘀𝘁𝗶𝗼𝗻: Traffic in urban areas and restricted delivery zones slow down operations, making time-sensitive deliveries more challenging. 3. 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗘𝘅𝗽𝗲𝗰𝘁𝗮𝘁𝗶𝗼𝗻𝘀: With same-day and next-day delivery becoming the norm, businesses must invest heavily in technology and resources to stay competitive. But it’s not all hurdles, here are some exciting innovations transforming last-mile delivery: • 𝗥𝗼𝘂𝘁𝗲 𝗢𝗽𝘁𝗶𝗺𝗶𝘇𝗮𝘁𝗶𝗼𝗻 𝗔𝗹𝗴𝗼𝗿𝗶𝘁𝗵𝗺𝘀: AI-powered tools can calculate the most efficient delivery routes, reducing fuel consumption and time. • 𝗖𝗿𝗼𝘄𝗱-𝗦𝗼𝘂𝗿𝗰𝗲𝗱 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝘆: Platforms like Uber for packages are leveraging gig economies to speed up local deliveries. • 𝗗𝗿𝗼𝗻𝗲𝘀 𝗮𝗻𝗱 𝗔𝘂𝘁𝗼𝗻𝗼𝗺𝗼𝘂𝘀 𝗩𝗲𝗵𝗶𝗰𝗹𝗲𝘀: Although still emerging, these technologies promise faster and greener deliveries in the future. 𝗛𝗼𝘄 𝗱𝗼𝗲𝘀 𝘆𝗼𝘂𝗿 𝗼𝗿𝗴𝗮𝗻𝗶𝘇𝗮𝘁𝗶𝗼𝗻 𝘁𝗮𝗰𝗸𝗹𝗲 𝗹𝗮𝘀𝘁-𝗺𝗶𝗹𝗲 𝗱𝗲𝗹𝗶𝘃𝗲𝗿𝘆 𝗰𝗵𝗮𝗹𝗹𝗲𝗻𝗴𝗲𝘀? What innovative solutions have you seen or implemented? Let’s share strategies for mastering this critical aspect of logistics! Next week, I’ll begin exploring 𝗶𝗻𝘃𝗲𝗻𝘁𝗼𝗿𝘆 𝗺𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁, starting with its fundamentals and best practices. Stay tuned! "𝘒𝘯𝘰𝘸𝘭𝘦𝘥𝘨𝘦 𝘨𝘳𝘰𝘸𝘴 𝘸𝘩𝘦𝘯 𝘴𝘩𝘢𝘳𝘦𝘥." #SupplyChainManagement #Logistics #LastMileDelivery #CustomerExperience #ShareYourKnowledge

The article "Why Last-Mile Delivery Is Critical for Supply Chain Success" on WorkWave Insights explores the crucial role of last-mile delivery in enhancing supply chain operations. It discusses the challenges and complexities involved in delivering goods to consumers, especially in urban areas. To combat these challenges, businesses are adopting technologies like route optimization software and real-time tracking systems. The article emphasizes that efficient last-mile delivery not only improves customer satisfaction but also contributes to operational efficiency and competitive differentiation. #DeliveryAutomation #CompetitiveEdge https://lnkd.in/g2kDWPrm

🎁 Did you know... peak season brings both logistical challenges and opportunities? 🌍📦 Here are some insights to keep in mind: 1️⃣ Logistics companies handle up to 50% more deliveries daily, increasing the risk of delays. Smart packaging helps ease the pressure! 📈 2️⃣ 25% of returns happen due to damaged or poorly packaged products. Custom packaging prevents unnecessary returns and boosts customer satisfaction. 🚛💥 3️⃣ Using customized packaging can reduce shipping costs by up to 30% through more efficient space use. 📦➡️📦 4️⃣ Companies with sustainable packaging see a 20% increase in customer satisfaction during the holiday season. 🌱💚 5️⃣ 10% of consumers are more likely to choose a brand with eco-friendly packaging. Make an impact with greener choices! 🍃 6️⃣ Smart use of packaging materials saves companies millions each year by reducing damage and returns. 💸✨

What Businesses Need to Know to Stay Ahead 📦 2024 Shipping Trends That Could Make or Break Your Business 📦 The world of logistics and shipping is constantly evolving, and businesses need to keep up with the latest trends to stay competitive. With 2024 already shaping up to be a transformative year, here are three key trends that can impact your shipping strategy: 1. The Rise of Sustainability in Shipping Consumers are more eco-conscious than ever, and businesses are under pressure to reduce their carbon footprint. Expect to see an increase in green shipping options like carbon-neutral deliveries and electric vehicle fleets. If your business hasn’t yet explored sustainable shipping solutions, now’s the time. 2. E-Commerce Growth and Same-Day Delivery Demands Online shopping continues to skyrocket, and with that comes the increasing demand for same-day or next-day delivery. If you're not offering fast shipping, you could be losing out to competitors. Make sure your logistics provider can handle high volumes and offer expedited services without breaking the bank. 3. Automation and AI in Logistics Automation is revolutionizing logistics by streamlining operations and reducing human error. From automated order fulfillment to AI-driven route optimization, leveraging these technologies will be key to cutting costs and increasing efficiency. 💡 How Can Your Business Adapt? By embracing these trends, you can cut costs, improve customer satisfaction, and ensure your business stays ahead of the curve in 2024. If you're looking to optimize your logistics or need expert advice, our team at [Your Company] is here to help. Let’s connect and explore how you can improve your shipping processes! #logistics #shippingtrends #ecommerce #sustainability #AI

Last-mile delivery occurs in a unique logistical context and presents many new, evolving challenges worthy of scholarly investigation. In the article “Last‐Mile Delivery: A Process View, Framework, and Research Agenda”, published in Journal of Business Logistics with David Dobrzykowski and Brian Fugate, we review 104 studies from a process, meso-level perspective and offer 35 research questions grounded on existing research gaps and semi-structured interviews with last-mile delivery industry experts. We thank the Special Topic Forum Editors and Reviewers for their thoughtful and developmental guidance in the revision. #lastmiledelivery #deliverydrivers #logistics The article is available here (full access): https://lnkd.in/dqeSMbGu

Where are headed in the world of last mile delivery? I thought this article had some good insights on it: https://lnkd.in/gdGKsMKm #LastMile

Are you tracking the right metrics? Nearly all (97%) #supplychain leaders report facing challenges with supply chain metrics, and only 44% currently track customer satisfaction as a key performance indicator. Discover the supply chain’s contributions to service and innovation in our latest research. Get the report below!

🚚✨ Navigating 2024: Key Trends for Logistics Leaders ✨🚚 Article here: https://lnkd.in/g3f5pjQg Reflecting on the challenges and opportunities outlined in the transportation industry, it's clear that 2024 demands a proactive approach to innovation and adaptation. Here's a glimpse into the trends shaping our journey ahead: 🔍 Real-Time Visibility & Automation: The demand for real-time visibility is non-negotiable. It's not just about meeting customer expectations; it's about exceeding them. Expedock offers tools to optimize operations and mitigate disruptions. 📈 Data-Driven Customer Experience: In today's data-rich landscape, customer experience reigns supreme. Expedock's BI dashboards enable informed decision-making for superior satisfaction. 🛠️ Innovating with Technology: Automation isn't just a buzzword; it's a game-changer. Expedock's AI-driven tools enhance human capabilities, ensuring a symbiotic relationship between technology and workforce. 🔮 Outlook for Success: The future holds immense promise. Expedock believes in harnessing innovation to drive tangible results. Let's navigate 2024 together and emerge stronger. With our solutions, your company can focus more on customer-facing and revenue-generating tasks as we eliminate documentation, shipment tracking, and reporting work processes. Interested in learning more? Feel free to drop a comment below or by leaving me a message. 📧 #Logistics #SupplyChain #Innovation #Visibility #RiskMitigation #FutureofLogistics #Partnership #Expedock

🌍 As we head into 2024-2025, the #lastmiledelivery sector is experiencing transformative shifts driven by cutting-edge technology and evolving consumer expectations. Innovations in managing deliveries and AI-powered logistics are streamlining operations, promising faster and more efficient workflow for postal operators and retailers. Amidst growing environmental concerns, there is also a significant push towards #sustainability, with companies increasingly investing in electric delivery fleets and eco-friendly packaging solutions. In a new article, we're examining five #trends relevant for 2024 and likely to remain so in the following year, 2025. Do you think we've missed anything? 🤔 Provide your opinion in the comments so we can discuss it together 🤗

Are inefficiencies in your returns processing driving up costs and damaging customer loyalty? 48.3% of leading high-tech consumer retailers, manufacturers and OEMs have a 'High Desire' for improvement in returns processing capacity & backlog. 38.3% indicate a 'Moderate Desire.' These results are a clear signal from the industry calling for strategic enhancements in reverse logistics. Ingram Micro Lifecycle’s latest report “Reverse Logistics & Recommerce Revolution: Survey Insights on High-End Consumer Tech & Circular Economy in Europe", (in collaboration with Research HQ) explores key strategies to tackle these pressing issues: 1. Prioritize Returns Management: Overhaul your returns processes with advanced logistics solutions and cutting-edge technologies. 2. Leverage Technology: Adopt AI and data analytics to streamline operations, enhance efficiency, and reduce human biases. 3. Customer-Centric Approaches: Ensure transparent policies and swift processing for an improved customer experience. 4. Sustainability in Returns: Embrace eco-friendly practices like glass refinishing and parts harvesting to minimize waste. 5. Workforce Training: Equip your team with the skills to handle reverse logistics efficiently. 6. Continuous Benchmarking: Regularly assess and update processes against industry standards. If you aim to enhance your returns processing and achieve greater operational success, get the full insights from Ingram Micro Lifecycle's comprehensive report - https://lnkd.in/dTwsC_pe #reverselogistics #sustainability #TechReturnsReCommerce #circulareconomy