🍔🍟🍕🎙 David "Rev" Ciancio’s Post

What's one panel you will not miss at the QSR Summit next week? The Future of Digital Transformation in the Fast Casual & QSR Industry - Navigating the current landscape: Examining the challenges posed by escalating expenses when making investments in restaurant technologies - Rethinking the omnichannel strategy: reprioritizing the areas of focus in creating an efficient and effective omnichannel approach that boosts revenue generation and customer experience - Reclaiming guest relationships: Building an integrated ecosystem across all channels to deliver a personalized guest experience that offers consistency across all touchpoints - Leveraging partnerships: collaborating with your vendors to best utilize your tech stacks and leverage data to develop actionable insights ➡️ Solomon Choi, Jabba Brands ➡️ Julie Wade, CFE, Taziki's Mediterranean Cafe ➡️ Dave “Rev” Ciancio, Handcraft Burgers and Brew ➡️ Samuel Stanovich 🐔, Big Chicken TUESDAY | JUNE 11, 2024 9:05 a.m. Discover more: https://bit.ly/QSRSummit Use code REVITUP for a discounted ticket! #qsrsummit #fastcasual #conference #restaurantbusiness #restauranttech #restaurantowners #restaurantmarketing #restaurantindustry #restaurantowner

What's one panel you will not miss at the QSR Summit? The Future of Digital Transformation in the Fast Casual & QSR Industry - Navigating the current landscape: Examining the challenges posed by escalating expenses when making investments in restaurant technologies - Rethinking the omnichannel strategy: reprioritizing the areas of focus in creating an efficient and effective omnichannel approach that boosts revenue generation and customer experience - Reclaiming guest relationships: Building an integrated ecosystem across all channels to deliver a personalized guest experience that offers consistency across all touchpoints - Leveraging partnerships: collaborating with your vendors to best utilize your tech stacks and leverage data to develop actionable insights ➡️ Solomon Choi, Jabba Brands ➡️ Julie Wade, CFE, Taziki's Mediterranean Cafe ➡️ Dave “Rev” Ciancio, Handcraft Burgers and Brew ➡️ Samuel Stanovich 🐔, Big Chicken TUESDAY | JUNE 11, 2024 9:05 a.m. Discover more: https://bit.ly/QSRSummit Use code REVITUP for a discounted ticket! #qsrsummit #fastcasual #conference #restaurantbusiness #restauranttech #restaurantowners #restaurantmarketing #restaurantindustry #restaurantowner

In today’s competitive market, standing out is crucial. That’s where Virtual Dining Concepts (VDC) comes in. Here’s how we can help you thrive with an omnichannel approach: #VDC #restaurantindustry

How can a Virtual Dining Omnichannel Strategy level up your restaurant? 🍽️ It’s simple—expand your reach and create a seamless experience for your customers, no matter where they are! By adding a virtual brand, you can dive into delivery services, bring in new faces, and boost sales. Want to see how it works? Let’s chat! #VDC #OnMenuStrategy

As more casual dining chains launch products into supermarkets, Simon Brooke explores the strategic logic behind adopting an omnichannel strategy, the premium consumers place on such branded products – and whether there is a risk of cannibalising dine-in trade https://lnkd.in/dngYgBj8

Take command of your endpoints to deliver the feel of your Brand on every medium where your guests engage. Grow same store sales while collating your data for optimal deployment via decision making. #commerceplatform #kiosk #onlineordering #pos #orderattable #thirdpartydelivery #menumanager #restaurants #engagement #loyalty

💡 Restaurant tech is evolving FAST – and complexity is growing with it. Did you know an advanced digital restaurant is probably using 15 to 20 different pieces of software just to keep everything running smoothly? That’s a lot to manage. That's why restaurants are now shifting towards holistic technology – platforms that tie everything together, just like what we’ve seen happen in retail over the past 20 years. Whether a customer orders through third-party, first-party, or in-person, everything flows into one central system. This is a more streamlined, omnichannel approach that simplifies your operations and elevates your guest experience. 🚀 🎧 Listen to this full conversation with Meredith Sandland on Restaurant Unstoppable: https://lnkd.in/gkTYcwdC #RestaurantTech #RestaurantOperations #RestaurantSoftware #RestaurantTechnology #RestaurantOps #EmpowerDelivery

Discover the latest retail trends reshaping consumer experiences in 2024 with our new whitepaper. We delve into key trends and actionable strategies to successfully incorporate into new opportunities including: Experiential Retail: Explore how experiential retail goes beyond driving foot traffic to create lasting memories and personal connections, reinforcing brand loyalty and boosting revenue.   Food and Beverage Overlay: Discover how integrating food and beverage options within retail spaces increases dwell times and drives sales.   Retail Tech Revolution: Learn about the retail tech revolution and its opportunities for enhancing convenience, efficiency, and personalization within retail offerings.   Entertainment as an Anchor: Understand the shift towards entertainment options as viable alternatives to traditional anchors, driving foot traffic and fostering community engagement. https://lnkd.in/e6Fi9MCF

Immersive pop-up spaces. What’s not to love? Thank you, Tim, for your great post below. Putting coffee pop-ups aside, brand experience also works well for tough, hard, complex, difficult categories (for brands wanting to challenge (or even change) negative brand perceptions). Here are 3 such examples: For many customers, the only touch-point they have with their utilities are bills, or when things go wrong. For almost a decade our pop-ups meant we became the human face of British Gas connecting consumers in a warm and welcoming way to win better trust and preference. [+20 PTS – increase in NPS] Our Be Clear on Cancer pop-ups toured the UK talking to niche audiences about the signs & symptoms of cancer (talking about blood in pee/poo is not easy, but face-to-face makes it that much easier). [Results from 561 interviews: 1 in 6 people visited their GP post visiting the education roadshow]. For BP, our Green Lights All the Way campaign, positioned the retailer as a “beacon at the side of the road” - the bright green light that helps send people on their way ready and refreshed thanks to BP. Our pop-ups here gave consumers free treats and experiences in unexpected places, just when they needed them most. All three creative strategies were underpinned simply by 'surprising and delighting' consumers, alongside 'providing a service at a time of need'. In short, serve then sell. And as Tim rightly says ‘experience’ has never been more important. #BrandExperience #CustomerEngagement #ExperientialMarketing #PopUp

How coffee is serving up a whole new retail experience. Swipe to learn more ➡ ➡ ➡ - Brands are transforming shopping by adding coffee-inspired pop-up cafes. These immersive spaces serve as social hubs, boosting customer engagement, visit duration, and brand loyalty. Their Instagrammable setups also enhance social media presence, making stores vibrant destinations rather than mere sales points. - #visualmerchandising #retaildesign #popup #brandactivation #coffee #brandexperience #retailmarketing #retailexperience #retail #design #retailindustry #brand #branding #creative #creativity #cafe IPOS IGNITE 🔥