Reuters Events Pharma’s Post

[CHECKLIST] 🔎 The search for tools that offer real-time, actionable engagement has created space for #ArtificialIntelligence to help healthcare monitor and prioritize what conversations 💬 are being heard. ➡️ This checklist shares 4 ways AI is helping healthcare #ListenAtScale to help guide best practices to improve customer experience. #AIinHealthcare #PX #CX #Authenticx

🚀 Transforming New Member Acquisition with AI, Data & Digital Solutions 🚀 Healthcare payers are revolutionizing their new member acquisition strategies with AI, data analytics, and digital outreach. The impact is undeniable: - AI-driven marketing boosts customer engagement by 25-30%. - Advanced data analytics lead to a 15% increase in acquisition success rates. Key benefits: - Tailored marketing strategies: AI enables hyper-personalized outreach, reducing acquisition costs by up to 50%. - Enhanced digital efforts: Digital engagement yields higher conversion rates than traditional methods. - Optimized onboarding: Personalized onboarding processes enhance member satisfaction, resulting in a 10-15% retention rate improvement post-onboarding. With ConceptVine’s SpeedX, healthcare payers can drive growth, expand their member base, and optimize every acquisition journey step—from targeted marketing to personalized onboarding experiences. Message me for more information and our success stories. #HealthcareInnovation #AIinHealthcare #DigitalTransformation #MemberAcquisition #HealthTech #AI #SpeedX #HealthcareSolutions #ConceptVines

Welcome to my first blog post, where we'll explore the exciting future of chatbots in multiple fields. From revolutionizing customer service to transforming healthcare, chatbots are poised to make a significant impact across various industries. https://lnkd.in/gmGg7Hmg

1. 🚀 Elevate Your Customer Engagement in 2024! 🚀 The landscape is changing, and so should our strategies. Join us at Pharma Customer Engagement USA 2024 to discover how a data-backed, AI-powered, and HCP-motivated approach can revolutionize your customer journeys. Let’s predict and meet customer needs like never before. https://lnkd.in/dZYjM-gA Key themes for 2024: • Prioritize HCP value • Same data, better insights • Collaborate to evolve Humanize every touchpoint 👉 See the full agenda: https://lnkd.in/dZYjM-gA #CustomerEngagement #REcustomerUSA #AI #HCP

1. 🚀 Elevate Your Customer Engagement in 2024! 🚀 The landscape is changing, and so should our strategies. Join us at Pharma Customer Engagement USA 2024 to discover how a data-backed, AI-powered, and HCP-motivated approach can revolutionize your customer journeys. Let’s predict and meet customer needs like never before. https://lnkd.in/dZYjM-gA Key themes for 2024: • Prioritize HCP value • Same data, better insights • Collaborate to evolve Humanize every touchpoint 👉 See the full agenda: https://lnkd.in/dZYjM-gA #CustomerEngagement #REcustomerUSA #AI #HCP

🏥 Transforming Industries with Hyper Personalization! 🏥 From retail to healthcare, hyper personalization is revolutionizing how businesses interact with their customers. 🛍️ In retail, personalized product recommendations boost conversion rates, while in healthcare, tailored patient care plans improve outcomes. 🩺 Embrace the power of AI to understand and anticipate your customers' needs. 🌟 #PersonalizedMarketing #HealthcareInnovation #RetailRevolution Discover Trends https://bit.ly/3UuGTAB

🚀 Elevate Your Customer Engagement in 2024! 🚀 The landscape is changing, and so should our strategies. Join us at Pharma Customer Engagement USA 2024 to discover how a data-backed, AI-powered, and HCP-motivated approach can revolutionize your customer journeys. Let’s predict and meet customer needs like never before. https://lnkd.in/ds5FgmcW Key themes for 2024: ·       Prioritize HCP value ·       Same data, better insights ·       Collaborate to evolve ·       Humanize every touchpoint 👉 See the full agenda: https://lnkd.in/ds5FgmcW #CustomerEngagement #REcustomerUSA #AI #HCP

Scaling operations to meet rising sales demand while enhancing customer experiences is paramount. At Culturefy, our AI Consultant, Robi®, powered by Fused Intelligence™, offers a strategic advantage that empowers your teams to excel. #AIConsulting #BusinessGrowth 🚀 For Sales Teams: Robi® accelerates lead generation and qualification by analyzing vast datasets in real-time, enabling your team to focus on high-potential prospects and close deals more efficiently. 🎯 For Marketing Teams: Leverage Robi® to craft personalized campaigns that resonate with your target audience. With AI-driven insights into customer behavior and preferences, your messaging reaches the right people at the right time on the right channels. 🤝 For Customer Experience Teams: Robi® enhances customer support by providing predictive analytics and real-time solutions, ensuring issues are resolved promptly and customer satisfaction is elevated. By integrating AI into your operations, you can scale seamlessly, optimize performance, and create meaningful customer engagements that drive loyalty and growth. Ready to transform your enterprise with AI-driven strategies? Let’s explore how Robi® can elevate your sales, marketing, and customer experience to new heights. ➡️ https://loom.ly/cTdBN-o #SalesInnovation #MarketingExcellence #CustomerExperience #DigitalTransformation #Culturefy

How to improve further your CX program and remain relevant for your customer? Deep dive with our experts #cx #voc #healthcare #lifesciences #medtech #ai #insights #dataanalytics https://lnkd.in/d39UaAKJ

I’m excited to announce my membership in the 2024 CCW Advisory Board, alongside the world's best Customer Contact professionals! I bring a unique perspective to the dynamic intersection of today’s latest technology and contact center operations given my history of working within contact center companies, contact center technology companies, and now AI, and it's a privilege to contribute to shaping the future of this industry alongside my peers. Contact center employees have the hardest jobs, and with Fortune 500 boards saying that customer experience is a top priority, each brand’s unique CX approach is a key product differentiator in today’s market. With more questions than answers now, it’s the Advisory Board’s duty to educate, connect, and align the business, IT, and contact center professionals on best practices that will drive value to their organizations. To further your CX growth, I invite you to join us at Customer Contact Week this June in Las Vegas! CCW is not just an event; it's a vital platform where industry leaders converge to explore the latest advancements in every facet of the Customer Experience. Register now to be part of this transformative experience and gain insights that will shape the future of contact center leadership in the AI era. https://bit.ly/CCWLasVegas Observe.AI #AIinCX #ObserveAI #CustomerContactWeek #CCWVegas #AI #GenAI #CustomerContact #ContactCenter #CX #CustomerExperience #Fortune500 #CMPResearch Customer Management Practice