The Retail Doctor Academy’s Post

𝐖𝐡𝐲 𝐢𝐬 𝐬𝐭𝐚𝐟𝐟 𝐫𝐞𝐭𝐞𝐧𝐭𝐢𝐨𝐧 𝐧𝐨𝐰 𝐭𝐡𝐞 #𝟐 𝐩𝐫𝐞𝐬𝐬𝐮𝐫𝐞 𝐩𝐨𝐢𝐧𝐭 𝐟𝐨𝐫 𝐫𝐞𝐭𝐚𝐢𝐥𝐞𝐫𝐬? And why do 𝟒𝟏% 𝐨𝐟 𝐫𝐞𝐭𝐚𝐢𝐥𝐞𝐫𝐬 polled in our annual sentiment survey agree that it will take 12 months to resolve this issue? According to insights from our 2024 Consumer & Retailer Sentiment whitepaper, retention challenges have grown by 24% since 2023! Yet, while we can all agree that it’s a challenging market right now, 𝑡ℎ𝑒𝑟𝑒 𝑎𝑟𝑒 𝑟𝑒𝑎𝑙 𝑜𝑝𝑝𝑜𝑟𝑡𝑢𝑛𝑖𝑡𝑖𝑒𝑠 𝑓𝑜𝑟 𝑟𝑒𝑡𝑎𝑖𝑙𝑒𝑟𝑠 to capitalise on the tight market and retain their star employees. After all, the easiest way to keep your people loyal is to give them access to relevant and meaningful career advancement.   The Retail Doctor Academy delivers retail skills training that’s:  • an effective and consistent retention strategy.  • tailored to enhance workforce stability.  • available in 10-minute byte-sized modules.  • accessible from any device at any time. Our proven Fit for Business™ modules will help you tackle your retention challenges! Reach out to our experienced team to create tailored content for your business now: ☎ +61 2 9460 2882  ✉ [email protected]  🌐 retaildoctoracademy.com.au For more insights on your business, download Retail Doctor Group's whitepaper now. 🔗 Download link in comments  Brian Walker Anastasia Lloyd-wallis Ebeltoft Group   #AnastasiaLloydWallis #AusRetail #AustralianBusiness #AustralianRetail #AustralianTrends #Benchmarks #BusinessAgility #BusinessGrowth #BusinessPerformance #BusinessTransformation #CEOCommunity #Coaching #ConsumerInsights #CustomerExperience #DataDrivenRetail #DigitalTransformation #EmployeeEngagement #EmployeeLoyalty #EmployeeRetention #FitForBusiness #FutureOfRetail #FutureRetail #GrowYourBusiness #Innovation #Insights #Limbic #LimbicInsights #LimbicRetail #MarketAdaptability #MicroLearning #Neuroscience #OmniChannelRetail #Operations #People #RDG #RDGInsights #Retail #RetailAnalytics #RetailAustralia #RetailCEO #RetailDisruption #RetailDoctorGroup #RetailExcellence #RetailGrowth #RetailHR #RetailInnovation #RetailLeadership #RetailManagement #RetailPsychology #RetailRetention #RetailStrategy #RetailSuccess #RetailTraining #RetailTransformation #RetailTrends #RetailTrends2024 #Retention #SalesSkills #SmartRetail #StaffRetention #StaffTurnover #SustainableRetail #TalentManagement #Trending #Trends #WorkforceDevelopment #WorkplaceCulture

𝐃𝐢𝐝 𝐲𝐨𝐮 𝐤𝐧𝐨𝐰 𝐭𝐡𝐚𝐭 𝐩𝐞𝐨𝐩𝐥𝐞 𝐚𝐫𝐞 𝐭𝐡𝐞 #𝟏 𝐚𝐫𝐞𝐚 𝐨𝐟 𝐬𝐜𝐚𝐫𝐜𝐢𝐭𝐲 𝐟𝐨𝐫 𝐫𝐞𝐭𝐚𝐢𝐥𝐞𝐫𝐬, 𝐛𝐨𝐭𝐡 𝐥𝐨𝐜𝐚𝐥𝐥𝐲 𝐚𝐧𝐝 𝐰𝐨𝐫𝐥𝐝𝐰𝐢𝐝𝐞? Retail business owners are facing unprecedented challenges in attracting and retaining quality staff. Our latest whitepaper explores effective strategies to counter this scarcity. Discover how to: • Enhance your recruitment processes • Develop robust retention programs • Create a compelling workplace culture • Implement innovative training solutions Don't let staffing shortages hold your business back. 𝐃𝐨𝐰𝐧𝐥𝐨𝐚𝐝 𝐨𝐮𝐫 𝐰𝐡𝐢𝐭𝐞𝐩𝐚𝐩𝐞𝐫 𝐧𝐨𝐰 to learn how to transform your people strategy and drive retail success in today's competitive landscape: https://lnkd.in/dVmhCgp4 Contact The Retail Doctor Academy for personalised advice on implementing these strategies in your business. ☎ +61 2 9460 2882 ✉ [email protected] 🌐 retaildoctoracademy.com.au Brian Walker Anastasia Lloyd-wallis Retail Doctor Group Ebeltoft Group #RetailDoctorAcademy #RetailDoctorGroup #RetailStrategy #WorkforceDevelopment #AustralianRetail #TalentRetention #RetailInnovation #EmployeeEngagement #RetailManagement #WorkplaceCulture #BusinessGrowth #RetailTrends #StaffTraining #RetailLeadership #HumanResources #CustomerService #RetailExcellence #RetailDoctorAcademy #RetailDoctorGroup #RetailTraining #RetailSkills #RetailLearning #Upskill

𝐃𝐢𝐝 𝐲𝐨𝐮 𝐤𝐧𝐨𝐰 𝐭𝐡𝐚𝐭 𝐩𝐞𝐨𝐩𝐥𝐞 𝐚𝐫𝐞 𝐭𝐡𝐞 #𝟏 𝐚𝐫𝐞𝐚 𝐨𝐟 𝐬𝐜𝐚𝐫𝐜𝐢𝐭𝐲 𝐟𝐨𝐫 𝐫𝐞𝐭𝐚𝐢𝐥𝐞𝐫𝐬, 𝐛𝐨𝐭𝐡 𝐥𝐨𝐜𝐚𝐥𝐥𝐲 𝐚𝐧𝐝 𝐰𝐨𝐫𝐥𝐝𝐰𝐢𝐝𝐞? Retail business owners are facing unprecedented challenges in attracting and retaining quality staff. Our latest whitepaper explores effective strategies to counter this scarcity. Discover how to: • Enhance your recruitment processes • Develop robust retention programs • Create a compelling workplace culture • Implement innovative training solutions Don't let staffing shortages hold your business back. 𝐃𝐨𝐰𝐧𝐥𝐨𝐚𝐝 𝐨𝐮𝐫 𝐰𝐡𝐢𝐭𝐞𝐩𝐚𝐩𝐞𝐫 𝐧𝐨𝐰 to learn how to transform your people strategy and drive retail success in today's competitive landscape: https://lnkd.in/dVmhCgp4 Contact The Retail Doctor Academy for personalised advice on implementing these strategies in your business. ☎ +61 2 9460 2882 ✉ [email protected] 🌐 retaildoctoracademy.com.au Brian Walker Anastasia Lloyd-wallis Retail Doctor Group Ebeltoft Group #RetailStrategy #WorkforceDevelopment #AustralianRetail #TalentRetention #RetailInnovation #EmployeeEngagement #RetailManagement #WorkplaceCulture #BusinessGrowth #RetailTrends #StaffTraining #RetailLeadership #HumanResources #CustomerService #RetailExcellence #RetailDoctorAcademy #RetailDoctorGroup #RetailTraining #RetailSkills #RetailLearning #Upskill

𝐀𝐫𝐞 𝐲𝐨𝐮𝐫 𝐭𝐞𝐚𝐦 𝐭𝐫𝐚𝐢𝐧𝐞𝐝 𝐭𝐨 𝐚𝐝𝐚𝐩𝐭 𝐭𝐨 𝐭𝐡𝐞 𝐜𝐡𝐚𝐧𝐠𝐢𝐧𝐠 𝐧𝐞𝐞𝐝𝐬 𝐨𝐟 𝐝𝐢𝐟𝐟𝐞𝐫𝐞𝐧𝐭 𝐜𝐨𝐧𝐬𝐮𝐦𝐞𝐫𝐬 𝐞𝐧𝐭𝐞𝐫𝐢𝐧𝐠 𝐲𝐨𝐮𝐫 𝐬𝐭𝐨𝐫𝐞? 59% of customers want staff to leave them alone until called for – a 12% increase since 2023. This means that almost 3 in every 5 consumers have identified their own requirements, highlighting the need for adaptable, well-trained staff. Thanks to the rise of omnichannel retail – and the ever-growing popularity of social commerce – consumers are more aware of their options than ever before! Knowing when – and how – to approach a customer who has just entered your store is a vital people skill that retail staff need to perform well at sales-related tasks. The Retail Doctor Academy offers workshops and coaching sessions that are designed to give your people the skills they need to differentiate themselves and elevate your brand, including: • reading customer needs  • techniques to balance proactive and reactive service  • enhanced sales skills Our proven Fit for Business™ modules will help your team decode unspoken customer cues, while also helping you to increase your retention rate! Reach out to our experienced team for your complimentary retail skills assessment now:  ☎ +61 2 9460 2882   ✉ [email protected]    🌐 retaildoctoracademy.com.au    For more insights on your business, download Retail Doctor Group's whitepaper now.  🔗 Download link in comments  Brian Walker Anastasia Lloyd-wallis Ebeltoft Group    #AnastasiaLloydWallis #AusRetail #AustralianBusiness #AustralianRetail #AustralianTrends #Benchmarks #BusinessAgility #BusinessGrowth #BusinessPerformance #BusinessTransformation #CEOCommunity #Coaching #ConsumerInsights #CustomerExperience #DataDrivenRetail #DigitalTransformation #EmployeeEngagement #EmployeeLoyalty #EmployeeRetention #FitForBusiness #FutureOfRetail #FutureRetail #GrowYourBusiness #Innovation #Insights #Limbic #LimbicInsights #LimbicRetail #MarketAdaptability #MicroLearning #Neuroscience #OmniChannelRetail #Operations #People #RDG #RDGInsights #Retail #RetailAnalytics #RetailAustralia #RetailCEO #RetailDisruption #RetailDoctorGroup #RetailExcellence #RetailGrowth #RetailHR #RetailInnovation #RetailLeadership #RetailManagement #RetailPsychology #RetailRetention #RetailStrategy #RetailSuccess #RetailTraining #RetailTransformation #RetailTrends #RetailTrends2024 #Retention #SalesSkills #SmartRetail #StaffRetention #StaffTurnover #SustainableRetail #TalentManagement #Trending #Trends #WorkforceDevelopment #WorkplaceCulture 

𝐀𝐫𝐞 𝐲𝐨𝐮𝐫 𝐭𝐞𝐚𝐦 𝐭𝐫𝐚𝐢𝐧𝐞𝐝 𝐭𝐨 𝐚𝐝𝐚𝐩𝐭 𝐭𝐨 𝐭𝐡𝐞 𝐜𝐡𝐚𝐧𝐠𝐢𝐧𝐠 𝐧𝐞𝐞𝐝𝐬 𝐨𝐟 𝐝𝐢𝐟𝐟𝐞𝐫𝐞𝐧𝐭 𝐜𝐨𝐧𝐬𝐮𝐦𝐞𝐫𝐬 𝐞𝐧𝐭𝐞𝐫𝐢𝐧𝐠 𝐲𝐨𝐮𝐫 𝐬𝐭𝐨𝐫𝐞? 59% of customers want staff to leave them alone until called for – a 12% increase since 2023. This means that almost 3 in every 5 consumers have identified their own requirements, highlighting the need for adaptable, well-trained staff. Thanks to the rise of omnichannel retail – and the ever-growing popularity of social commerce – consumers are more aware of their options than ever before! Knowing when – and how – to approach a customer who has just entered your store is a vital people skill that retail staff need to perform well at sales-related tasks. The Retail Doctor Academy offers workshops and coaching sessions that are designed to give your people the skills they need to differentiate themselves and elevate your brand, including: • reading customer needs  • techniques to balance proactive and reactive service  • enhanced sales skills Our proven Fit for Business™ modules will help your team decode unspoken customer cues, while also helping you to increase your retention rate! Reach out to our experienced team for your complimentary retail skills assessment now:  The Retail Doctor Academy offers expertise to help retailers achieve these transformative results through our award-winning "Fit for Business™" retail skills training programs. Contact our team of leading retail experts today: ☎ +61 2 9460 2882 ✉ [email protected] 🌐 retaildoctoracademy.com.au For more insights on your business, download Retail Doctor Group's whitepaper now.  🔗 Download link in comments  Brian Walker Anastasia Lloyd-wallis Ebeltoft Group    #AnastasiaLloydWallis #AusRetail #AustralianBusiness #AustralianRetail #AustralianTrends #Benchmarks #BusinessAgility #BusinessGrowth #BusinessPerformance #BusinessTransformation #CEOCommunity #Coaching #ConsumerInsights #CustomerExperience #DataDrivenRetail #DigitalTransformation #EmployeeEngagement #EmployeeLoyalty #EmployeeRetention #FitForBusiness #FutureOfRetail #FutureRetail #GrowYourBusiness #Innovation #Insights #Limbic #LimbicInsights #LimbicRetail #MarketAdaptability #MicroLearning #Neuroscience #OmniChannelRetail #Operations #People #RDG #RDGInsights #Retail #RetailAnalytics #RetailAustralia #RetailCEO #RetailDisruption #RetailDoctorGroup #RetailExcellence #RetailGrowth #RetailHR #RetailInnovation #RetailLeadership #RetailManagement #RetailPsychology #RetailRetention #RetailStrategy #RetailSuccess #RetailTraining #RetailTransformation #RetailTrends #RetailTrends2024 #Retention #SalesSkills #SmartRetail #StaffRetention #StaffTurnover #SustainableRetail #TalentManagement #Trending #Trends #WorkforceDevelopment #WorkplaceCulture

What is required to grow consistent retail sales and service levels in such a way that it also increases customer loyalty and advocacy? 𝗠𝗼𝗿𝗲 𝗶𝗺𝗽𝗼𝗿𝘁𝗮𝗻𝘁𝗹𝘆, 𝗵𝗼𝘄 𝗰𝗮𝗻 𝗮 𝗿𝗲𝘁𝗮𝗶𝗹𝗲𝗿 𝙘𝙤𝙣𝙨𝙞𝙨𝙩𝙚𝙣𝙩𝙡𝙮 𝗮𝗰𝗵𝗶𝗲𝘃𝗲 𝘁𝗵𝗶𝘀 '𝗿𝗵𝘆𝘁𝗵𝗺' 𝗶𝗻 𝗶𝘁𝘀 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗺𝗼𝗱𝗲𝗹? Retail Doctor Group'𝘀 extensive global and domestic experience in working with retail networks for 20 years, our proprietary insights into consumer behaviours and the drivers of customer loyalty, and an analysis of what our ongoing market research tells us about the state of customer service underpins our latest research into developing high-performance retail. And as we explored these studies, we found a naturally-occurring framework emerging – one that perfectly balanced the push and pull rhythm of retail at the coalface, significantly enhancing customer service satisfaction and driving unprecedented loyalty behaviours. 𝘎𝘦𝘵 𝘦𝘢𝘳𝘭𝘺 𝘢𝘤𝘤𝘦𝘴𝘴 𝘵𝘰 𝘰𝘶𝘳 𝘭𝘢𝘵𝘦𝘴𝘵 𝘸𝘩𝘪𝘵𝘦𝘱𝘢𝘱𝘦𝘳, 𝘢 𝘤𝘰𝘭𝘭𝘢𝘣𝘰𝘳𝘢𝘵𝘪𝘷𝘦 𝘦𝘧𝘧𝘰𝘳𝘵 𝘥𝘦𝘭𝘪𝘷𝘦𝘳𝘦𝘥 𝘣𝘺 Retail Doctor Group'𝘴 𝘵𝘳𝘢𝘪𝘯𝘪𝘯𝘨 𝘥𝘪𝘷𝘪𝘴𝘪𝘰𝘯, The Retail Doctor Academy, 𝘰𝘶𝘳 𝘊𝘰𝘯𝘴𝘶𝘮𝘦𝘳 𝘐𝘯𝘴𝘪𝘨𝘩𝘵𝘴 𝘥𝘪𝘷𝘪𝘴𝘪𝘰𝘯, 𝘢𝘯𝘥 𝘰𝘶𝘳 𝘈𝘥𝘷𝘪𝘴𝘰𝘳𝘺 𝘵𝘦𝘢𝘮. 𝘓𝘦𝘢𝘳𝘯 𝘮𝘰𝘳𝘦 𝘢𝘣𝘰𝘶𝘵 𝘵𝘩𝘦 𝘧𝘳𝘢𝘮𝘦𝘸𝘰𝘳𝘬 𝘣𝘦𝘩𝘪𝘯𝘥 𝘵𝘩𝘪𝘴 𝘴𝘶𝘤𝘤𝘦𝘴𝘴 𝘢𝘯𝘥 𝘥𝘳𝘪𝘷𝘦 𝘥𝘦𝘱𝘦𝘯𝘥𝘢𝘣𝘭𝘦 𝘙𝘖𝘐 𝘵𝘰 𝘺𝘰𝘶𝘳 𝘭𝘰𝘺𝘢𝘭𝘵𝘺 𝘱𝘳𝘰𝘨𝘳𝘢𝘮 𝘵𝘰𝘥𝘢𝘺. ➡ 𝗥𝗲𝗴𝗶𝘀𝘁𝗲𝗿 𝘁𝗼 𝗝𝗼𝗶𝗻 𝗥𝗗𝗚'𝘀 𝗘𝘅𝗰𝗹𝘂𝘀𝗶𝘃𝗲 𝗖𝗘𝗢 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝘁𝘆 Get early access to whitepapers, industry events, networking breakfasts, and more. Register now - see link in comments. Get a complimentary 15-minute consult and 3 key insights about your business today. Talk to Brian Walker at Retail Doctor Group today: ☎ +61 2 9460 2882 ✉ [email protected] 🌐 retaildoctor.com.au ➡ 𝗛𝗮𝘃𝗲 𝗬𝗼𝘂𝗿 𝗦𝗮𝘆 Have a comment on the content? We'd love your feedback... Be sure to let us know in the comments below what you think! ➡ 𝗜𝗻𝘃𝗶𝘁𝗲 𝗮 𝗙𝗿𝗶𝗲𝗻𝗱 Feel free to share, send via DM, or repost to your network for more peer-reviewed commentary. Brian Walker Anastasia Lloyd-wallis Simon Neilson Retail Doctor Group The Retail Doctor Academy Ebeltoft Group #AustralianRetail #RetailInnovation #RetailLeadership #RetailExcellence #RetailTrends2024 #FutureOfRetail #RetailGrowth #RetailSuccess #EcommerceAustralia #CustomerExperience #Playbook #RetailUpskilling #FitForBusiness #RetailCEO #CEOCommunity #Coaching #Operations #Retail #Benchmarks #AustralianBusiness #Owner #Founder #CEO #SalesSkills #People #CustomerLoyalty #AusRetail #RetailStrategy #RetailTrends #DataDrivenRetail #BrandLoyalty #MarketAdaptability #BusinessAgility #RetailDoctorGroup #SustainableRetail #RDGInsights #RDG #ConsumerLoyalty #LoyaltyBehaviours #MarketResearch #Insights #ConsumerTrends #ExperientialRetail #LoyaltyPrograms #RewardsPrograms #EComm #MysteryShopping #CustomerConnection #BrianWalker

The owner or operations team often sits back and critiques problems, placing undue blame on the staff for poor revenue outcomes. In reality, these issues often stem from a lack of thorough operational planning by the owner. Critical aspects such as market research, location suitability, and factors affecting foot traffic, visibility, and accessibility are frequently overlooked. These are vital components that directly impact revenue and financial stability. To address these challenges, it is essential for the business owner to lead by example. By actively participating in sales activities alongside the staff, the owner not only demonstrates commitment but also gains a better understanding of the operational hurdles. This hands-on approach fosters teamwork and can significantly improve sales and overall business performance. #operations #retail #singapore #shoppingmalls #research #finding #Pleasedonottakethispersonallyitsnotdirectedatanyonesomehow

At least 50% 𝘰𝘧 𝘤𝘶𝘴𝘵𝘰𝘮𝘦𝘳 𝘪𝘯𝘵𝘦𝘳𝘢𝘤𝘵𝘪𝘰𝘯𝘴 𝘧𝘢𝘪𝘭 𝘵𝘰 𝘶𝘱𝘴𝘦𝘭𝘭 𝘰𝘳 𝘢𝘥𝘥 𝘰𝘯 𝘱𝘳𝘰𝘥𝘶𝘤𝘵𝘴, resulting in lost revenue walking out the door. Yet 𝟳𝟬-𝟴𝟬% of purchases are impulse buys, meaning 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀 𝗮𝗿𝗲 𝗽𝗿𝗶𝗺𝗲𝗱 𝘁𝗼 𝘀𝗽𝗲𝗻𝗱 𝗺𝗼𝗿𝗲 if you simply ask. In specialty retail, only around 15% of shoppers make a purchase. That's a staggering 85% leaving empty-handed! Imagine the earnings impact if you could elevate conversion to 30%, boost average sales by 10%, and increase items per transaction by just one - all without driving more foot traffic. 𝙄𝙣𝙫𝙚𝙨𝙩𝙞𝙣𝙜 𝙞𝙣 𝙨𝙖𝙡𝙚𝙨 𝙨𝙠𝙞𝙡𝙡𝙨 𝙖𝙡𝙤𝙣𝙚 𝙞𝙨 𝙞𝙣𝙚𝙛𝙛𝙚𝙘𝙩𝙞𝙫𝙚 𝙬𝙞𝙩𝙝𝙤𝙪𝙩 𝙧𝙤𝙗𝙪𝙨𝙩 𝙥𝙚𝙧𝙛𝙤𝙧𝙢𝙖𝙣𝙘𝙚 𝙛𝙧𝙖𝙢𝙚𝙬𝙤𝙧𝙠𝙨 𝙛𝙤𝙧 𝙪𝙥𝙨𝙚𝙡𝙡𝙞𝙣𝙜. Don't let these missed revenue opportunities slip through your fingers. Equip your team with battle-tested upselling tactics to capture impulse purchases. Turn window shoppers into loyal customers and start maximizing your revenue today. Read more about 𝙏𝙝𝙚 𝙉𝙤𝙗𝙡𝙚 𝘼𝙧𝙩 𝙤𝙛 𝙍𝙚𝙩𝙖𝙞𝙡 𝙎𝙚𝙡𝙡𝙞𝙣𝙜 on our blog here: https://lnkd.in/dnyNpFuT Claim your 𝗙𝗥𝗘𝗘 Retail Doctor Academy learning and development assessment NOW! Contact Simon Neilson at [email protected] or dial +61 2 9460 2882 now. Brian Walker Anastasia Lloyd-wallis Simon Neilson Sharon de Jager Peter Sheppard Renee J. Kruger Katie Smith Shasa-Leigh Kruger The Retail Doctor Academy #OnlineTraining #Workshops #Coaching #Operations #Retail #GrowYourBusiness #RetailDoctorAcademy #Benchmarks #BespokeLearning #LMS #LearningManagementSystems #RetailStoreTraining #CustomisedTraining #FastTrackYourSuccess #FutureOfRetailLearning #AustralianBusiness #FitForBusiness #Owner #Founder #CEO #RetailCEO #CEOCommunity #HR #humanresources #hrmanager #hrcommunity #hrconsulting #hrmanagers #RetailTraining #RetailWorkshops #humanresourcesmanagement #TrainingAustralia #AustralianRetail #RetailExcellence #CustomerExperience #SalesTraining #AustralianRetail #InvestInSuccess #SalesSkills #RetailTraining

Very interesting insight. The informal sector is often overlooked to the detriment of brands and retail; even SARS and StatsSA.

Observing from the outside in, as part of my #thinkdisruption journey, I notice some key differences between informal & formal retail. Listening to suppliers, brands and retailers, it seems, tqhat spend is being re-directed to informal offerings. Clearly it is not an "either/or" but an "and" conversation, yet it makes sense to ask why the informal sector is growing whilst the formal part -by and large- is struggling. I am looking forward to explore & learn, with like-minded partners, about the next (last?) frontier of Retail Growth. To my mind, profit-enabled impact, i.e. profit generated by uplifting people is the key to unlock value for both, small and corporate players. Reach out or get in contact - www.thinkdisruption.com #retail #supermarkets #strategy #platforms #disruptiveinnovation #businessmodel