Humanising Business ◆ Converting your people into advocates ◆ Client & Team Advocacy◆ Client Insight Consultant ◆ Customer Experience ◆ Marketing Consultant ◆ Public Speaker ◆ London ◆ Edinburgh ◆ UK ◆ Worldwide
Do you truly understand what your clients think? Have you taken the time to ask them? Or do you just wonder about this with a feeling of uncertainty? If this is the case - come and join the wonderful AGENCYNOMICS community webinar that I am doing with Louise Upchurch: "Understanding the voice of the client to improve client retention and your agency as a whole!" When: NEXT TUESDAY the 23rd April at 12pm How: If you are a member of the community - sign up here: https://lnkd.in/euwz976e If you aren't already a member - you should be - sign up here: https://lnkd.in/eY8Dtsyx It would be great to see you and get your thoughts and answer your questions. We will be covering the following: 1. How to listen to your clients: Techniques and processes to enhance your agencies’ ability to listen to clients better. 2. Recognising the importance and benefits: What are the benefits of really listening to your clients. 3. Learn the top complaints / issues of clients: What do the majority of clients want agencies to change or develop. 4. Identify a potential new service for your agency: Hear what clients most frequent need from clients. 5. The value of post pitch interviews #agencynomics #understandingyourclients #customervoice #cactus #agencylife #brilliantandhuman
Sounds great Remeny, will check it out!
This is going to be such an insightful webinar 🤩
Always Talking to CMOs about Social Media Marketing Success: Focused on Breaking the Social Boring | Also an Author
8mooooh looks brilliant - knowing you, it will be full of very useful stuff!