When I was working in-house at adidas I would get bombarded by SEO agencies trying to drum up work, it never really bothered me, I'd just send these emails straight to the bin. What did bother me, was when these snake oil SEO agencies went above my head to my director and attempted to convince her that their were glaring holes in the current SEO strategy, that they could come in and get sorted out in no time. Which would then get forwarded to me with a message along the lines of "This sounds really important, should we look into this?" My response to her was "Any email that you get that has SEO in the title should go straight in the bin, it's not worth your time." These agencies have literally no idea what is happening behind the scenes, whether it's technical debt, bureaucratic red tape, already on the roadmap, or any number other limitations placed on the team. Internal teams, 9 times out of 10, are already under enough pressure with their limited (non-existent) budget and high expectations to provide year on year growth. They do not need you adding to that. If it really concerns you that much, reach out to them on LinkedIn and ask them, I'd be willing to bet they're aware of any issue you can see and 100 others that you can't see. Always give the benefit of the doubt, and look out for your SEO brothers and sisters. ✌ #seo #searchengineoptimisation
That's one side of it, the other side is = 1. some in-house teams choose shite agencies 2. some in-house people are shite and are coasting their job and holding back the company they are working for. 3. Generally if the owner of the business wants to entertain looking at other options it's because the relationship is not as strong as it should be with the agency 4. if the Owner of the company keeps entertaining approaches then perhaps he/she doesn't trust his in house team, so maybe thats on them. Nice post though, your point still valid .
When we reach out, we always aim to provide value upfront. Since we proofread websites, we'll share some actual typos found on their website. That way even if there's no interest in working together, at least the recipient gets some upfront value. Thoughts on this approach?
So bad man. I was working with an established wedding brand in the US market. We was crushing it and a well known SEO tried to do the same, sending them an AHREF health export saying they had bad SEO. They didn't see the transactional clicks growing lol. I sympathise for SEOs trying to steal work or put other SEOs down to try and get clients. Bad strategy man.
Being in-house for a massive brand really puts a target on your back as an SEO. I remember having thoughts like "gosh, I hope no SEO checks our website right now!" - proposing ideas for change is one thing but getting those in a sprint is another. There are usually other busines priorities that push plans back and could take years to get anything implemented. Some agencies who don't have in-house experience just don't get it
How would you prefer them to contact you? If your not going to give them the time of day, they will go around you.
Just because I‘m curious: what do you think was missing for you to engage in conversations with these agencies? I also receive those mails sometimes on a weekly base and always delete them right away. Most of the time, the mails started with „Your Rankings dropped; Are you the right contact person?“ Not very convincing if you wanna start a conversation 😅
I completely agree with your point and this goes beyond emails, cold DMs, phone calls, and other outreach methods. What advice would you give to business development teams who are trying to secure new clients? How can they approach the process in a way that respects the work internal teams are already doing while still offering value?
Definitely a problem across lots of digital areas not just SEO. Having worked agency and now in-house, I now understand all the challenges in-house teams have to go through to get things done, and receive so many emails telling me all the things I could/should be doing better. Really appreciate getting these! The people sending these emails wouldn't last 5 minutes in-house, and their "advice" would never work if they had visibility of budgets, stakeholder requirements, legal, sign off process, priorities, timings etc 😀
Something feels wrong about SEOs cold emailing for business anyway?
The Marketer Who Talks About F1 More Than Digital Marketing | Founder of Jigsaw Digital | We Take The Puzzle Out of Digital Marketing 🧩
1wI was the senior SEO for AO and would get these emails all the time “The content needs changing” - no shit Sherlock. You try making a change to a website that turns over £1.2 billion a year (at that time) and half of that turnover was from SEO. If I wanted to make a change, I had to produce a document that showed how this change would impact turnover. If it didn’t make a difference, it wasn’t prioritised. And you’d also have to get the head of brands involved and the head of content. And I’m talking small adjustments here - nothing could be done quickly So when these emails used to come through and say you need to do this, that and the other, we’d just bin them too. They haven’t got a clue how companies work internally