Rajesh Malhotra’s Post

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Investor, Founder, Entrepreneur

#Hiring #BusinessHead #Bangalore reporting to CEO Share CV's/Reference at rajkumar@praxists.co.in Kindly like and share in your network. Job description (Must Have - MH / Good to Have - GH) -   List 3 / 5 must have specifications. a. MH - Ability to run a large and complex TC Sales / Ops. Process and work at the micro level with the teams to manage strength in the process. b. MH – Experience of having worked with sales team / supply for contribution to revenue generation. c. MH – Strong process development & efficiency management experience d. GH – Experience of having worked with Product / to build solutions for enhancing user experience. e. GH - Managing multifunctional team Like ops / sales / SD / process etc. -   Target Industries / Scope a. B2B companies with 100 to 200 inside sales process b. Brokerage firms working at Large scale (topmost person) c. Process oriented work in large scale companies -   Key stakeholder / teams a. Ops Head b. SD Head c. Customer Success Head d. Program Manager e. QC Manager. Success Parameters -   Job well done will look like a. High conversion rate by Agents b. Repeat visits for each lead – shelf life of leads min. 2 months. c. Repeat business/ Retention of client. -   How/ What does the role require the person to do to produce this outcome? a. Improving the conversion funnel & making the tele-sales process effective b. Driving supply growth – working closely with sales team c. Drive high retention and volume from each Vendors/Clients/End Client. d. Initiatives to drive a higher target and deliver better quality. -   Metrics to track. a. Lead Management – Lead Funnel, Lead Score, Lead Timeline b. Repeat customers. -   Reports and Dashboards to drive. a. Lead Management Related b. Agent Productivity c. Customer Retention Qualifications: Tier 1 MBA Minimum of 15 years of experience in a strategic or operational role, with a track record of driving results in a complex organization. Strong preference for candidates who have been entrepreneurs + handled a business head level role Strong leadership and management skills, with the ability to motivate and inspire teams to achieve their goals. Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels of the organization. Proven ability to think strategically and solve complex problems, with a keen attention to detail and a results-oriented mindset. Ability to thrive in a fast-paced, entrepreneurial environment, with the flexibility to adapt to changing priorities and deadlines. High level of integrity and professionalism, with a commitment to upholding the highest standards of ethical conduct.

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