Rachel Carrell’s Post

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Follow for daily posts on parenting and work life | By day, building the world's best childcare company 🎤 Keynote speaker | ex-McKinsey, Rhodes Scholar, Oxford DPhil | 👶 3x Mum

Here's what I learned doing a bunch of media interviews yesterday -- Times Radio, Channel 4, and Andrew Marr -- off the back of signing a letter of 120 CEOs supporting Labour in the upcoming election. I've done TV a few times so it's not a completely new experience but I'm not a professional either. Listening to the recordings afterwards is so hard, I cringe from start to finish. Why did I make that grimace, that ungainly pause, that weird turn of phrase... Let's squeeze lemonade out of the cringe. Here are 8 Lessons Learned, so I can be better next time, and you can learn from my mistakes. 1. Don't get distracted by shiny interesting questions. I have loads of opinions, so staying on message is REALLY hard for me. I knew enough to have my key messages prepped, but I managed to stick to them only about half of the time. 2. Related - Keep it pithy. At one point, I got lost in a sentence about the Titanic. Why was I talking about the Titanic? Because I am an idiot. Stick to the main point Rachel. 3. Recorded is different to live: I did 2 'lives' and one recorded. In the lives, I got my whole message across. In the recorded, I said it all but they edited half of it out, and the broadcasted version looked a bit random. Lesson: because of editing, message discipline is even more important in a recorded than it is in a live. 4. Don't warm up to your point: The longest interview was about three times as long as the shortest. In the shortest one, I thought I'd have more 'goes' to get my message in. Then it ended. Lesson: Say your main message first, to make sure it gets in. 5. Visually rep the brand: My shelves look OK, but it would have been better to have a massive Koru Kids banner. That 'Koru Kids' caption you see below was only on screen for a couple of seconds. 6. Zoom has advantages: Sky News offered to send a car to take me to the studio, but I had 3 interviews back to back so I had to do them all via Zoom. I initially thought this was a shame, but in reality it meant I was able to have notes with key messages. Couldn't have done that in a studio. (Kept me on message, a bit.) 7. Practice makes perfect: I sent the audio to a critical friend after each one, and got feedback. By the third one I was much tighter. Which begs the question, Rachel, why did you not just practice more before the first one? 8. Expect the unexpected: I got a few curve-ball questions on details of Labour industrial policy. I don't think I could have prepared for these, realistically. My answers were OK but a bit rambly as I figured out halfway through the answer what I wanted to say. I am not sure there is a lesson here except, you can't win them all?

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Kate McGuire

Helping senior women leaders succeed with confidence, authority and impact

6mo

Really good advice - I'd say probably good for job interviews as well as media. Be clear what your key messages are, craft/rehearse them, be pithy and succinct. Get the best bit in first, don't save it for last in case there isn't time. Take a breath if they ask something you're not expecting and go back to your core messages. And maybe if you don't know, say so?

David Easton

Growth Equity at Generation Investment Management

6mo

Can’t believe you didn’t get to argue for putting tube maps on Oyster cards

Amit Rai

Entrepreneur, Operator, Business owner | X-BCG, McKinsey, Microsoft | Educated at Harvard (MBA) & IIT (Kgp, CS) | UK Asian Tech Pioneer (2024)

6mo

Rachel Carrell (Koru Kids) - heard you on Andrew Marr and FWIW you came across very professional and well rehearsed. 👏

Alicia Navarro

🦋 Founder & CEO at FLOWN: the communal focus platform. 🎉 CEO & Founder at Skimlinks: $50m/yr business exited in 2020. 🔑 Chairman at Yourkeys: exited to Zoopla in 2021. 🧠 Startup, deep work, and flow state enthusiast.

6mo

I was once interviews live on the BBC, and mid-way through a sentence, I went completely blank. Completely. I managed to recover, but gosh, media interviews can be complicated!

Anika Pilnei

Producer/Director, Edit Producer

6mo

This is such a great read. Well done for sharing and hunting for feedback too! For someone who usually does the interviews it’s really important to remember who we are interviewing and why and give space (even if Execs overrule us in the editing suite).

Heather Westgate

@ We Are Marketing UK | Award-winning marketing expert | Business Mentor | Generating ROI through effective audience engagement

6mo

I love your advice Rachel Carrell (Koru Kids). Definitely agree about the branding.

Greville Warwick

Director at MCS CORPORATE STRATEGIES LIMITED

6mo

The important message is to do the interviews as you learn on the job. Of course, you have first humbly to admit you have anything to learn.

Thank you for sharing these valuable insights. Your experience underlines the importance of preparation and adaptability. Any additional tips on how to handle curve-ball questions when they arise?

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Thank you for sharing these valuable insights. Your experience underlines the importance of preparation and adaptability. Any additional tips on how to handle curve-ball questions when they arise?

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Andrea Corbett

Head of Career Development and Skills Directors UK

6mo

Thank you Rachel - I don’t think I’ve seen someone offer this feedback of themselves to others - very honest and rare - and great to share -

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