Priyansh Bawa’s Post

A Look Back at the Spectacular Conclusion of the CX Future Vision Summit – Mumbai Edition! On September 25th, Mumbai's vibrant city witnessed a remarkable event as the CX Future Vision Summit took place at the prestigious JIO Convention Centre. From the moment the summit began, it was clear that this gathering of #industryleaders, visionaries, and #CXprofessionals would be extraordinary. The atmosphere was electric as engaging discussions unfolded on stage, with thought-provoking deliberations that kept the audience captivated. Our distinguished speakers shared invaluable insights, offering key takeaways on how customer experience evolves in today’s fast-paced digital world. Each session delivered impactful strategies and thought leadership, sparking conversations that resonated with everyone in the room. A special thanks goes out to Avaya, our technology partner, who truly stole the spotlight by demonstrating how advanced #technology can become a #gamechanger in transforming #customerexperience. Their #innovativesolutions showcased the future of CX, blending human interaction with the power of technology in ways we hadn’t imagined before. But the real magic was in the energy and enthusiasm of our attendees. It was their engagement, their curiosity, and their shared passion for shaping the future of CX that made this summit a true success. The presence of so many forward-thinking professionals created an environment of collaboration, and together, we charted the course for what's to come in customer experience. We can’t thank everyone enough for making this summit an outstanding success! And now, with immense excitement, we announce that the #CXFutureVisionSummit is headed to #Delhi! Our next stop is the heart of India’s capital, and we promise an even bigger, bolder, and more insightful event. Stay tuned as we prepare to unveil the details – we can’t wait to see you there! #CXFutureVision #MumbaiSummitSuccess #ThankYouMumbai #AvayaInnovation #CustomerExperience #NextStopDelhi #CXLeadership #StayTuned Nilesh Marathe Mahendra Bindra Namita B. Nikhil Asopa Mridul Srivastava Rakesh Gupta Nidhi Shail Kujur Surya Deswal Sandipan Ray

Hello Connects so with the Grand Success of our Chennai event which was held on 13th June 2024, we have come up with the next event of CtrlS. As our Cloud4C client was quite impressed by the crowd we had last time at Chennai so we have come up with the next CtrlS event in Chennai, so please Chennai people show the same response for our this CtrlS event as well Registration Link - https://lnkd.in/dSCPD6UG Theme: Digital Transformation: Balancing Technology and Customer Experience.  Digital transformation is often seen as a technological endeavor, but its true power lies in the delicate balance between cutting-edge technology and enhanced customer experience. This theme explores how successful organizations navigate the complex interplay between technological advancements and customer-centric strategies. Date:19th July, 2024 Venue: Hyatt Regency, Chennai  Time:7.00 PM Onwards (followed with dinner and cocktail) It's complimentary, there is no charge involved followed with dinner and cocktail Do reach out to me on my official email id [email protected] for any queries Please register and reserve your seats https://lnkd.in/dSCPD6UG Please Note: For this event we are specifically looking for Vice President and above from IT Vertical #VpIT #DirectorIT #Ciso #Cto #Cio #HeadIT #VPTechnology #DirectorTechnology #HeadTechnology #CEO #Managingdirector #Chairman

30 Minutes to Go: Don’t Miss Your Chance! There’s still a brief moment left to claim your spot at the "State of CX in India 2024: What the Future Holds?" webinar. Don’t let this opportunity slip through your fingers! Gear up for a session that will set the course for your #CX strategy in 2024 and beyond. 🚀 Act quickly! Register now and join the live event! Register Here👇 🔗https://bit.ly/3VXPJ9y #CustomerExperience #CX #CXLeaders #CXTrends #CustomerSatisfaction #CustomerJourney #CustomerSuccess #CustomerInsights #CXStrategy #CXMaturity #India #SuccessStories #ROI #CXInnovation #CXWebinar #FutureOfCX #CXChallenges #CustomerFirst #CXTransformation

Please check out my upcoming panel discussion at CX Innovation Summit - Nov 22 Topic will be "The Future of Customer Experience: Sustainability, Empathy, and Innovation". #cxinnovation #cx #customerexperience #innovation #tech #sustainability #empathy #capriglobal

🌟 Just 10 Days Left for the Exceptional 6th DCX Confex & Awards 2024 in Bangalore! 🌟 Join us on April 19th at Taj MG Road, Bangalore, for a groundbreaking experience at the 6th DCX Confex & Awards 2024! In just 10 days, immerse yourself in the evolving world of customer experience (CX) where innovation meets strategy and excellence. Consumer behavior has changed drastically in the past year and a half, especially with the pandemic. People are now more impatient than ever, and businesses need to change the way they operate to meet these new demands. To stay ahead of the curve, it is essential that you are constantly looking for ways to improve your CX. At this exclusive event, you'll: - Gain insights into the latest CX trends shaping industries. - Explore challenges and solutions driving CX strategies forward. - Discover cutting-edge technologies revolutionizing customer experiences. - Network with CX leaders and industry experts. - Engage in panel discussions and tech talks for actionable takeaways. - Celebrate CX excellence at the DCX Awards. Register now to secure your spot and be part of this exceptional event: https://lnkd.in/dWp_8TaC Conceptualized by Gain Skills Business Media Pvt Ltd. #CX2024 #CustomerExperience #CXTransformation #TechInnovations #NetworkingEvent #BusinessStrategy #RegisterNow Don't miss out on this unparalleled opportunity to elevate your CX game and connect with industry visionaries! See you at the forefront of CX innovation! 👋✨

EXPECTATION: Automotive consumers demand a hassle-free, digitalized, and sustainable experience. REALITY: Our research reveals sizeable gaps existing between consumer preferences and automotive executives’ perception. For instance, while 48% of consumers consider brand reputation as a key factor when buying a vehicle, 73% of executives believe it's the top factor. Download our "Joining the race" report to understand current consumer expectations and discover the strategies that can enhance your customer experience (CX) 📥 bit.ly/48hNfIU #AutomotiveIndustry #CustomerExperience

EXPECTATION: Automotive consumers demand a hassle-free, digitalized, and sustainable experience. REALITY: Our research reveals sizeable gaps existing between consumer preferences and automotive executives’ perception. For instance, while 48% of consumers consider brand reputation as a key factor when buying a vehicle, 73% of executives believe it's the top factor. Download our "Joining the race" report to understand current consumer expectations and discover the strategies that can enhance your customer experience (CX) 📥 bit.ly/48hNfIU #AutomotiveIndustry #CustomerExperience

EXPECTATION: Automotive consumers demand a hassle-free, digitalized, and sustainable experience. REALITY: Our research reveals sizeable gaps existing between consumer preferences and automotive executives’ perception. For instance, while 48% of consumers consider brand reputation as a key factor when buying a vehicle, 73% of executives believe it's the top factor. Download our "Joining the race" report to understand current consumer expectations and discover the strategies that can enhance your customer experience (CX) 📥 bit.ly/48hNfIU #AutomotiveIndustry #CustomerExperience

EXPECTATION: Automotive consumers demand a hassle-free, digitalized, and sustainable experience. REALITY: Our research reveals sizeable gaps existing between consumer preferences and automotive executives’ perception. For instance, while 48% of consumers consider brand reputation as a key factor when buying a vehicle, 73% of executives believe it's the top factor. Download our "Joining the race" report to understand current consumer expectations and discover the strategies that can enhance your customer experience (CX) 📥 bit.ly/48hNfIU #AutomotiveIndustry #CustomerExperience

🚧 We found that #Automotive organizations are missing out on building loyalty and driving repeat business by neglecting the usage, service & maintenance, and sale/repurchase stages of the customer journey. 🛣️ Smoothen out the road ahead with insights from our "Joining the race" report to prioritize #CustomerEngagement across the entire ownership journey, from pre-sale research to after-sales support. Grab your copy now 👉 bit.ly/48hNfIU Follow for more updates! ✅ #OEMs #AutomotiveIndustry #CX #CustomerExperience #BusinessGrowth #CustomerSatisfaction #CustomerLoyalty #MarketingStrategy #BusinessTips