Prince Madonsela’s Post

You may love Lisbon for its monuments, ideal weather, delicious gastronomy and much more. But one thing is certain: all the time in the world won’t be enough to enjoy all there is to do and see in the capital. Watch this video from Visit Lisboa to learn more: https://bit.ly/3TJ8NaA #lisbon #portugal #meetingsindustry #meetingprofs #meetingplanners #eventprofs #eventplanners

Are you familiar with the 10/5 rule? Check out more on this approach, along with something all brands can learn from my experience at Kendall-Jackson Wine Estates. Let's connect here: [email protected] #hospitality #guestexperience #luxuryhotels #customerservice #serviceexcellence #worldhealthday #hospitality101 #hospitalitytips

Are you familiar with the 10/5 rule? Check out more on this approach, along with something all brands can learn from my experience at Kendall-Jackson Wine Estates. Let's connect here: [email protected] #hospitality #guestexperience #luxuryhotels #customerservice #serviceexcellence #worldhealthday #hospitality101 #hospitalitytips

"A record 28 million people visited Rhode Island in 2023 — a more than 2 percent increase — as tourism continued to improve since the pandemic." 💰 Total spending: $5.6 billion 🍹 Food & beverage: $1.4B 🏨 Hotels & lodging: $1.2B Read more, via Boston Globe Media. https://lnkd.in/e6cajdDf

New dining option coming this summer: Menu features Beef, Reef and Leaf

They say that "wine sales have been trending downward", but did you know that this isn't the case when we show up and start pouring? We are here to help you increase your most profitable, wine-by-the-glass sales and margin. Reducing your landfill contributions also just happens to come along for the ride. Cheers!🍷 🌱 #profitable and #sustainable #wine is here.

Personalized service has become the buy in for a luxury, boutique hotel stay. But how to hotel’s get to know guests without invasive third-party data or annoying surveys? A tip from Kirkwood Collection’s Founder, Alex Kirkwood: Build your website as a way to begin building their preferences without having to ask. Use hover data to see what restaurants, wines, experiences, and room types they’re gravitating towards. And then confirm when they arrive on property through simple choices, like red or white, coffee or tea. #hospitality #BLLA #designtips

✨ Give your guests more than just a place to stay—offer unforgettable experiences! Standalone Offers allow your hotel to sell experiences like festive afternoon teas, gingerbread house workshops, mulled wine tastings and more without needing a room booking. 🎄 Want to delight locals and visitors alike? Let’s talk about how Standalone Offers can help you drive incremental revenue this holiday season ➡️ bit.ly/4ezz2ti

The growth of culinary travel — “According to a Virtuoso survey, 70% of its travel advisor members last year reported an increase in demand for culinary-focused travel and that 20% of their clients book trips with food and wine as the main focus.” (Travel weekly) Keep this in mind when you’re developing hotel+ packages/optional experiences. If you provide F&B at your property, maybe a cooking class onsite with your chef… a visit to a local winery… a neighborhood dine around… a pub crawl, etc., etc. Use your local resources and your imagination.

Dear Tour Operator! 🍷 You who send hundreds of thousands of guests to Italy throughout the year, excited to discover our squares, art, and food, have you ever stopped to ask: Which wineries are most suitable for my clients to visit with tasting? 🤔 Along with evaluating price, you ask yourself this question when choosing the hotels where your clients will stay: Why isn't this research also deepened towards wine producers? Mind you, we are not criticizing the goodness of the product or the reputation of an individual company, but I don't understand how it is possible to be so superficial in dealing with a subject that is "on everyone's lips" but then end up choosing mediocre spaces, sometimes even without any winery and only a few barrels to refresh the memory. On the other hand, they present so many references that even an Horeca buyer needs clarification. It's time to reconsider the notion that 'customers don't know anyway,' particularly for high-end clients. 📈 Many of them have extensive travel experience and a keen understanding of wine. Even if wine isn't the primary focus of their trip, they can appreciate and evaluate the products, the range, the presentation, and the company as a whole. By acknowledging and catering to their knowledge and preferences, you can provide a more tailored and satisfying experience. 🍾 While it is true that we need to move away from commodity wine, this also applies to the tourist. We try to understand who our guests are because the more we respect them, the more they will trust us for a magnificent new "experience."  Cheers! 🥂 ENIT S.p.A. Unione Italiana Vini #tourism #visititaly #foodandwine #madeinitaly #drinkitalian #exploreitalybytheglass #italianwineries #pdowines #euwines #italianhospitality #thewinewalk #winediscovery #wineexploration #welcome #enotria