Pratesh John Mathew’s Post

The Watugot Revolution: How Restaurants Can Break Free from Commission-Based Delivery Apps For years, restaurants have been bound to commission-based delivery apps like UberEats, GrubHub, Swiggy, Zomato and DoorDash, sacrificing profit margins and control over customer relationships. However, Watugot is changing the game with its innovative subscription-based model, empowering restaurants to take back control and thrive in the digital age. The Drawbacks of Commission-Based Delivery Apps 1. Exorbitant Commission Fees: Up to 30% per order, eating into restaurants' profit margins 2. Loss of Customer Control: Third-party apps own customer data and relationships 3. Dependence on Delivery Services: Restaurants rely on external services for delivery, compromising quality and control 4. Pricing Pressure: Discounts and promotions reduce profit margins, impacting sustainability 5. Limited Menu Flexibility: Restaurants are restricted in customizing their menu and pricing The Watugot Solution 1. Monthly Subscription Fee: A fraction of the cost compared to commission-based models 2. Restaurant-Controlled Shopping and Delivery: Maintain control over customer relationships and data 3. No Commissions on Orders: Price food similarly to walk-in customers, increasing profit margins 4. Menu Flexibility: Restaurants can customize their menu and pricing as desired 5. Direct Customer Engagement: Encourage customer loyalty and retention through direct relationships Benefits for Restaurants 1. Increased Profit Margins: Reduce costs associated with commission-based apps 2. Regained Control: Over customer relationships, data, and delivery services 3. Competitive Pricing: Offer prices similar to walk-in customers without compromising quality 4. Improved Customer Service: Focus on delivering exceptional experiences and building brand loyalty 5. Sustainability: A cost-effective solution for long-term success By joining the Watugot revolution, restaurants can break free from the constraints of commission-based delivery apps and thrive in a more sustainable, customer-centric ecosystem. #pioneers #pinetwork #web3 #Watugot #dapps #decentralisation #localshopping

🌟 Day 16 of 30: Designing an Online Food Delivery System – Serving Hot at Scale! 🌟 From placing orders to tracking deliveries, an Online Food Delivery System connects customers with restaurants seamlessly. Let’s break it down! Key Features 1️⃣ Customer Interface: Browse menus, place orders, and track delivery in real-time. 2️⃣ Restaurant Management: Accept/reject orders, update menus, manage availability. 3️⃣ Delivery Partner App: Assign deliveries, track routes, and update status. 4️⃣ Payment Integration: Support multiple payment options and refunds. 5️⃣ Notifications: Real-time updates for order status. Core Components 💡 Order Management System: Handles order placement, status updates, and cancellations. 💡 Restaurant Manager: Interfaces for restaurants to manage orders and menus. 💡 Delivery Tracker: Assigns orders and tracks drivers in real-time via GPS. 💡 Database: Stores user profiles, restaurant details, orders, and delivery logs. 💡 Payment Gateway: Integrates with systems like Stripe, Razorpay, or PayPal. 💡 Notification Service: Sends SMS, email, and push notifications for updates. Scalability Tips • Use Geo-Partitioning for faster location-based restaurant searches. • Implement message queues (like Kafka) for asynchronous updates. • Optimize real-time tracking with WebSocket-based communication. ✨ Fun Fact: Food delivery giants like Zomato and DoorDash use AI to optimize delivery routes and reduce delivery time. Question: What’s your go-to feature in a food delivery app? Let’s hear your thoughts! #LowLevelDesign #FoodDeliverySystem #ScalableDesign #Tech30DayChallenge

Are you reaching customers beyond your restaurant’s walls? 30 days, 30 ideas, tips, and tricks for restaurant business owners to grow digitally. Many potential customers prefer the convenience of online ordering and food delivery, especially in today's fast-paced world. Partner with popular food delivery services and offer online ordering through your website or dedicated apps. Sign up with platforms like Swiggy, Zomato India, UberEats, DoorDash, or Grubhub. Promote your online ordering options on social media and your website. Which delivery platforms have you partnered with? Let us know in the comments!

Let’s talk about this Break-up story - (There is a solution in the end) I mean breakdown Today i am going to do a breakdown of one of my favorite and convenient app in the  food delivery industry - DoorDash - in terms of “User Experience” User Experience in Focus: DoorDash excels at user experience with a focus on simplicity and speed. From location detection to menu browsing and checkout, the app is designed for a smooth and intuitive experience. ◾ Seamless Ordering: Pinpointing your location, browsing restaurant options with clear menus and real-time availability, and placing your order with a few taps - DoorDash makes ordering food effortless. Real-Time Tracking: ◾ Live Delivery Updates: DoorDash keeps you informed with live tracking of your delivery driver, so you always know how close your food is. Focus on Choice: ◾ Restaurant Variety: DoorDash boasts a vast network of restaurants, from national chains to local favorites, offering a diverse range of cuisines to satisfy any craving. Technological Integration: DoorDash utilizes robust algorithms to optimize delivery routes and ensure efficient service. This translates to faster delivery times and a smooth experience for both users and drivers. —-------------------------------- Well it seems like an excellent app right? But there's a room for improvement everywhere; so i think: While DoorDash offers a great user experience, here are some areas where i see potential for improvement: ◾ Personalization: Imagine recommending dishes based on past orders or dietary preferences. This could be achieved through AI and machine learning integration. ◾ Advanced Order Tracking: Real-time updates on food preparation progress at the restaurant would be a valuable addition. ◾ Social Integration: Sharing your food order with friends or allowing group orders could be a fun social feature to explore. What do you think? Have you used DoorDash? What are your favorite features, or are there areas for improvement? Share your thoughts in the comments below! #mobileappdevelopment #fooddelivery #userexperience #doordash

Burger King announced yesterday that they'd be partnering with Uber Eats through their Uber Direct Delivery Service, with the ambition of growing their BKUK app. Interesting to see the plans rollout following Timothy Love's talk around increasing usage of the "Your Burger King" loyalty scheme and white label delivery at MCA's Hostech conference last year. With the delivery channel in Foodservice seeing its growth slow significantly post Covid-19 pandemic, could this be the approach that helps drive the channel forward? There's a few positives here: 🍔 Brand Control - Burger King keeps full control of how their brand appears on the app, leading to a consistent brand identity, stronger customer engagement, and an overall better market position. 🤝 Encouraging brand loyalty - through the offers and loyalty section of the app, it encourages repeat transactions, and seeks to win over the 75% consumers who are value led (Lumina Intelligence - Foodservice Delivery Report 2024) 💾 Data Ownership and Insights - Owning the customer data allows Burger King to personalize marketing, improve service, and make smarter, data-led decisions. (And who would’ve thought I'd be telling you data was important, huh?) 😄 Although, I think there's also some negatives: 💰 Increased marketing costs - in 2023, nearly 71.2% of delivery transactions were through Uber Eats, Deliveroo or Just Eat Takeaway.com . Driving users to an operator own label app is costly. 📱 App UX - Delivery aggregators invest heavily in making their apps slick and user-friendly. Consumers are impatient—if your app isn’t seamless, they'll quickly go back to aggregators. ⚖ Lack of full control - With aggregators, delivery issues (e.g. cold food, slow delivery) don’t fully reflect on the restaurant. But when customers use your app, the responsibility is on you. If a white-label operator causes a negative experience, it could hurt customer retention and brand perception. While there are challenges, the potential benefits - ranging from deeper customer loyalty to ownership of data & insights - make it a compelling option. What do you think?

🚀 ⬆ The most downloaded takeout and delivery applications worldwide in 2023: The market for meal delivery has grown significantly in the last several years, moving from typical takeout services to include a wide range of goods and cuisines. Among these applications, Zomato stands out as the global leader with 52 million downloads worldwide. Its user-friendly interface, extensive restaurant listings, and seamless delivery options have solidified its position as the go-to choice for millions seeking convenient food delivery solutions. Following closely behind is Uber eats, with an impressive 41 million downloads of its own. Leveraging the widespread popularity of the Uber brand and its robust delivery infrastructure, Uber Eats has carved out a significant share of the market, offering users a wide selection of dining options at their fingertips. Follwing with Swiggy, DoorDash, ELEME Inc., Delivery Hero' foodpanda, X5 Group and Rappi. Looking ahead, the food delivery market is poised for continued growth and innovation as technology continues to advance and consumer preferences evolve. With the rise of artificial intelligence and machine learning, delivery platforms are constantly refining their algorithms to provide personalized recommendations and a more seamless user experience. @ceoworld.biz - The World’s most downloaded food delivery and takeout apps in 2023 #ecommerce #fooddelivery #application

In a strategic move that promises to reshape the competitive dynamics of the U.S. food delivery market, Uber Technologies Inc. has partnered with Instacart to integrate Uber Eats into the Instacart app. https://lnkd.in/g3r2dGca. This alliance positions both companies to directly challenge the dominance of DoorDash, which currently holds a commanding 67% market share. The partnership is not just a merging of services but also a tactical integration that could shift consumer behavior and business operations within the industry. The deal allows Uber to access Instacart’s substantial customer base of suburban families, a demographic that Uber has been less successful in capturing through its standalone operations. For Instacart, the partnership enhances its value proposition to its members by expanding its service offerings beyond grocery delivery to include restaurant delivery, all within the same app. This could increase customer stickiness and boost its subscription model, which promises free delivery on orders over $35. From a behavioral economics perspective, the pandemic has significantly shifted consumer habits, with many people becoming accustomed to the convenience of delivery services. However, as the world transitions to a post-pandemic normal, there is a noticeable rekindling of interest in dining out and shopping in person. This behavior is influenced by both the experiential benefits of these activities and the economic consideration that direct purchasing often incurs lower costs than delivery services, which can carry high fees. Economically, the partnership emerges in a climate where tech companies are feeling the pressure to sustain profitability amidst tighter capital markets and higher interest rates. The era of abundant venture capital funding has waned, and companies are now tasked with operating more leanly while still pursuing growth. By combining resources, Uber and Instacart can potentially lower operational costs and expand their market reach without the hefty investment that would be required to grow independently. This strategic partnership is indicative of broader trends in the retail and services industries where adaptation and customer-centric innovation are becoming essential to maintaining competitive edge. As these companies adjust their strategies to the evolving market conditions and consumer preferences, they not only aim to capture market share but also to redefine the service models in their sectors. #consumerbehavior #businessstrategy

𝐑𝐞𝐯𝐨𝐥𝐮𝐭𝐢𝐨𝐧𝐢𝐳𝐢𝐧𝐠 𝐃𝐢𝐧𝐢𝐧𝐠: 𝐄𝐱𝐩𝐥𝐨𝐫𝐢𝐧𝐠 𝐭𝐡𝐞 𝐃𝐲𝐧𝐚𝐦𝐢𝐜𝐬 𝐨𝐟 𝐭𝐡𝐞 𝐆𝐥𝐨𝐛𝐚𝐥 𝐎𝐧𝐥𝐢𝐧𝐞 𝐅𝐨𝐨𝐝 𝐎𝐫𝐝𝐞𝐫𝐢𝐧𝐠 & 𝐃𝐞𝐥𝐢𝐯𝐞𝐫𝐲 𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦 𝐈𝐧𝐝𝐮𝐬𝐭𝐫𝐲 The CAGR of the Global Online Food Ordering & Delivery Platform Industry is 10.3% from 2023 to 2030. 𝐑𝐞𝐪𝐮𝐞𝐬𝐭 𝐏𝐃𝐅 𝐒𝐚𝐦𝐩𝐥𝐞 𝐂𝐨𝐩𝐲 𝐨𝐟 𝐑𝐞𝐩𝐨𝐫𝐭@ https://lnkd.in/eQcyYcuZ The #Global #OnlineFood Ordering & #Delivery Platform Industry refers to the market segment that facilitates the ordering and delivery of food through #digital #platforms. This #industry encompasses services that allow consumers to place food orders from a wide range of #restaurants and food outlets via #websites or #mobile applications, with the convenience of home delivery. 𝐊𝐞𝐲 𝐩𝐥𝐚𝐲𝐞𝐫𝐬 𝐢𝐧 𝐭𝐡𝐞 𝐆𝐥𝐨𝐛𝐚𝐥 𝐎𝐧𝐥𝐢𝐧𝐞 𝐅𝐨𝐨𝐝 𝐎𝐫𝐝𝐞𝐫𝐢𝐧𝐠 & 𝐃𝐞𝐥𝐢𝐯𝐞𝐫𝐲 𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦 𝐈𝐧𝐝𝐮𝐬𝐭𝐫𝐲 𝐦𝐚𝐲 𝐢𝐧𝐜𝐥𝐮𝐝𝐞: Deliveroo Domino's Pizza DoorDash Food foodpanda Gopuff Grubhub Instacart Just Eat Takeaway Meituan Munchery Postmates Seamless Swiggy UberEats Zomato India 𝐎𝐩𝐩𝐨𝐫𝐭𝐮𝐧𝐢𝐭𝐢𝐞𝐬: • Technology Advancement: The proliferation of smartphones and internet penetration, along with technological advancements, are major drivers of growth • Cloud Kitchens: The emergence of cloud kitchens, which reduce setup and operational costs, is attracting more restaurants to the online space • POS Systems: The integration of Point of Sale (POS) systems helps restaurants identify customer preferences and sales trends, enhancing the customer experience • Order Processing: Innovations like the Kitchen Display System (KDS) streamline order management and improve efficiency 𝐅𝐢𝐥𝐥 𝐭𝐡𝐞 𝐏𝐫𝐞-𝐎𝐫𝐝𝐞𝐫 𝐄𝐧𝐪𝐮𝐢𝐫𝐲 𝐟𝐨𝐫𝐦 𝐟𝐨𝐫 𝐭𝐡𝐞 𝐫𝐞𝐩𝐨𝐫𝐭@ https://lnkd.in/eQcyYcuZ #FoodDelivery, #OnlineFood, #FoodTech, #FoodOrdering, #DeliveryApp, #Foodies, #Convenience, #DigitalDining, #OrderOnline, #FoodService, #DeliveryService, #FoodApps, #Takeout, #VirtualKitchen, #TechEats, #FoodInnovation, #HungryForMore, #ContactlessDelivery, #MobileOrdering, #Foodpreneur Market intelliX

Have you ever noticed Swiggy deliveries arriving with Zomato packaging tape, and vice versa 🤔? I recently inquired about this with a restaurant, curious if it was an inventory issue. The answer surprised me: the restaurant uses both tapes to inform customers they're available on both platforms, allowing you to order through whichever app you prefer! #multiplatform #convenience #customercentricity #hyperlocal #marketingminds #ecommerce #supplychaininnovation

Let's Learn 𝐎𝐒𝐈 𝐌𝐨𝐝𝐞𝐥 𝐋𝐚𝐲𝐞𝐫𝐬 𝐰𝐢𝐭𝐡 Zomato/Careem/UberEat 𝐀𝐩𝐩: Application Layer (Layer 7): Zomato: Opening the app. Presentation Layer (Layer 6): Zomato: Viewing a list of restaurants. Session Layer (Layer 5): Zomato: Selecting a restaurant. Transport Layer (Layer 4) Zomato: Exploring the menu. Network Layer (Layer 3): Zomato: Adding your address. Data Link Layer (Layer 2): Zomato: Entering your PIN code. "Pin code ensures the food reaches your exact location." Physical Layer (Layer 1) Zomato: Food is Left from the Restaurant. 𝐑𝐞𝐜𝐞𝐢𝐯𝐢𝐧𝐠 𝐄𝐧𝐝: The delivery guy arrives with your much-awaited meal. OSI Model Layers with Food Delivery (Reverse) Physical Layer (Layer 1) Example: Delivery arrives. The delivery guy shows up with the order Data Link Layer (Layer 2) : Example: Find your building. Humor: "He’s at the right building." Network Layer (Layer 3): Example: Finds your floor. Transport Layer (Layer 4) : Example: Opens the box. Session Layer (Layer 5) : Example: Ring's doorbell. Presentation Layer (Layer 6) : Example: Presents the food. Application Layer (Layer 7) : Example: You grab the food. "You finally grab the food and start munching."