My thanks to Christopher Burand for his insight, and review of my book... here's a sample....
"His analysis is the most holistic analysis of insurance I have read. Fred describes how vital insurance is to our economy, and specific to professional liability professions, far fewer professionals would exist today if not for professional liability insurance, including insurance agents. Don’t take your job for granted!
"At the very least, all professionals should read Chapter 3: A Defining Issue: What is the definition of “Claim”? 99% of carrier employees and agency producers I meet take the word “claim” for granted. What is insurance if no knows what constitutes a “Claim”? I’ve researched the definition extensively including the rather elliptical definition in many policies. Yet, how can one sell insurance and not know the definition of a claim? When underwriting a risk, how can one not know the definition of a claim?"