Peggy Grafton’s Post

Now that the shock has worn off...(has it?) Why is the news of Hilton buying Graduate so detrimental to independent hotels? It means one more hotel in your area (and they plan to expand by hundreds) that offer Hilton Honors points. One more that is pulling guests because they want points....and let's face it, Graduate hotels are COOL! This is the ugliest/busiest map ever (don't tell my marketing team 😜 ) but it's so valuable. Look at the THREE highly rated independents in Minneapolis. Can you even find them in the sea of Marriotts, Hiltons, Choice, IHG, etc? Don't worry, I circled them for you. But now, it's only two. PS - MCR Hotels if you want to talk about a program for The Chambers Hotel, let me know 😉 #stayindependent #independenthotels #thebesthotelsareindependenthotels

Taking the time and effort to become a Stay Safe Accredited Hotel not only provides you with a globally recognised accreditation of trust in the hospitality sector, but also many other benefits come with your accreditation - these include, but not limited to; 🏅 Assurance to corporate clients - Wins the trust of corporate travelers by demonstrating your hotel’s elite stance on managing safety and security. 🏅 Demonstrates your hotel’s safety & security excellence with our benchmarking, setting you apart from competitors 🏅 Strengthens brand loyalty - Foster deep loyalty by assuring guests of your unwavering commitment to their safety and well-being. 🏅 Gains market competitiveness - Outshine competitors by offering not just a place to stay, but a secure sanctuary for your guests. #SecureSanctuary #GuestSafety #staysafeaccreditation #trustedglobalstandards #hotelsafety #hotelsafetyaudit #HotelSecurity Want to learn more? Send us a message and start your journey towards accreditation 🏆

An interesting negotiation took place at a luxury hotel in the Caribbean. A tourist managed to get a fantastic deal through smart negotiation. Read the full story to discover the three mistakes the hotel manager made and how you can avoid them ! #Negotiation #NegotiationTips #SmartBusiness #LearnAndSucceed

If your company needs assistance with improving your corporate events, Kristin Lauria and Event Connect need to be your next call. This is how you personalize and make every event original to celebrate your employees. Source your site and plan every element of the event to increase engagement and productivity. #eventconnect #corporateeventplanning #corporateeventplanner

As hospitality performers, it's not about what you say but what you do. Meet Maria Vanessa Romano, a shining example of our core value, leading by example with a smile on her face and the heart of servant, each and every day. "I get my hands dirty with my team, I believe in doing the same work as my line staff, no one is above anything. It sets the tone on my team that we are all in this together and that we all play important role together, it's not about me and a singular role I play" Vanessa says. Learn more at the link in comments. #247hotels #hospitalityfinelytuned #hotelmanagement #hospitalitymanagement #hoteljobs #hospitalitycareers #companyculture

The recent Hospitality Show in San Antonio TX provided invaluable insights into the evolving landscape of hotel safety and operations. Here are our five key takeaways..... #CrimePrevention #HospitalitySafety #HotelInnovation #WearableTech #SmartHotels #HospitalityTrends

The insights we gleamed at the #TheHospitalityShow helped reinforce the work done this past 12 months on the updated Staff Alert II charter and checklist. You can find an easy to navigate checklist here https://lnkd.in/ev2qAeD6 to help define your properties best in market Staff Alert System. #staffalert #staffsafety #hostpitality #technologyleaders #beprepared

Ensuring guest safety while respecting privacy is key in hotels. Our latest blog delves into the nuances of video surveillance, striking the balance between security and guest rights. https://ow.ly/hMFA30sEw6I Explore essential strategies and alternative security solutions for effective hotel safety. Dive in for valuable insights! #HotelSecurity #VideoSurveillance #GuestSafety #TEAM101

The hotel industry is facing a shift! The latest episode of Ted Kelly's Hospitality Minute with Ted Kelly, episode guest Bruce Jordan, Author and the MJ of the Hotel Industry discusses the challenges of finding experienced staff for maintenance and navigating the complexities of PIP (Property Improvement Plan) projects. He also shares success stories and emphasizes the importance of being prepared and adaptable. Don't miss their insights here https://lnkd.in/en_-y5tm! #HotelIndustryShift #HospitalityTips #RevenueManagement #HospitalityInfluencer

"Embracing Humility in Hospitality: A Path to Excellence" The #hospitality industry demands humility, dedication, and adaptability from its professionals. Aspiring #hoteliers must be prepared to navigate challenges with grace and serve guests with respect, regardless of their demeanor. My journey in hospitality has taught me the transformative power of humility, especially when dealing with difficult guests. By providing exceptional service and showing genuine care, hoteliers can create memorable experiences and foster a culture of excellence. Sahil Pandita's insights on humility and respect in hospitality serve as a guiding light, inspiring us to embody these values in our interactions. https://rb.gy/y29m8f