PAYDAY NEWS’ Post

Payments data analyst Peter Drennan looks at the benefits of public disclosure on performance in #payments. Three years after the Reserve Bank of Australia required 35 payment service providers to report on the reliability of seven different services, we are starting to see significant improvements in aspects of #payments outages. This quarter, there were 9077 minutes of internally caused outages - the least ever. There were eight providers that had a clear September quarter, that is no major internally caused outages. The biggest problem remained in Online Banking, with 57% of the outage time - 5,203 minutes across 16 of the 33 providers. More in PAYDAY NEWS #outages #onlinebanking Australian Payments Network (AusPayNet) Commonwealth Bank Adyen Citi HSBC ING Rabobank Australia Tyro Payments NAB Bank of Queensland Westpac ANZ Independent Payments Forum

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