Parisa Sadrzadeh’s Post

Why do merchants need flexible routing rules to make the most of their store fulfillment strategy? We recently discussed this with a Shopify merchant whose stores receive more traffic during certain times of the year and less for the rest of the year. When the store was experiencing lower traffic volume at the store, the staff had the bandwidth to fulfill more online orders. At other times of the year, this was not the case. HotWax Commerce Order Management System enables merchants to set “max order limits,”’ which specify the maximum number of orders that can be sent to a store for fulfillment. This gives the stores more dynamic decision-making power to determine how many orders they can fulfill on a given day or season. Sometimes store fulfillment initiatives can face obstacles due to a lack of support from the stores. To get stores on board, the leadership team should implement incentives, like giving store staff credits and commissions for fulfilling online orders in-store. Similarly, having a “max order limit” allows retailers to send limited orders to stores for fulfillment based on season and store traffic instead of overloading store staff with orders they cannot fulfill because they are busy engaging walk-in customers. This helps in keeping both associates and customers happy, and ultimately results in a better customer experience. Could you use flexible routing rules to improve your store fulfillment strategy? #ShoppingandtheRetailIndustry #Ecommerce #Retail #OmniChannel

Temu has set up U.S. warehouses for sellers on its growing marketplace to offer faster delivery. The company has partnered with WINIT and Easy Export to offer the service. Those firms have existing warehouses in the U.S. and elsewhere and will effectively act as Amazon's FBA/ Walmart's WFS of Temu. Read the full story here: https://lnkd.in/gMHgDxu8 📰🔍To stay ahead of the game, sign up to our 'Marketplace News in 60 Seconds' and keep up to date with the latest e-commerce news and updates, plus a fun article of the week! Follow the link to sign up today and get our weekly newsletter delivered straight to your inbox: https://lnkd.in/edFDPn4S #marketplace #omnichannel #ecommerce #insights #news #ecommercetrends #globalmarketplace #businessgrowth #businessexpansion #temu

Customer expectations of ultra-fast #delivery speeds, free and flexible #returns, on-demand package tracking and convenient payments are on the rise, changing the game of #ecommerce fulfillment. Recent consumer surveys have also made it clear that customers prioritize online shopping for its convenience, while they consider the overall shopping experience when shopping in-store. Likewise, as e-commerce sales in the U.S. increase year -over -year, so does the need for #retailers to build stronger distribution networks to fulfill these online orders. To compete with e-commerce titans like Amazon, it’s important for each of these retailers to have a strong omnichannel experience. Glossy’s sibling publication Modern Retail recently released the annual Modern Retail Index (MRI), which analyzes retailers’ e-commerce fulfillment services. The data compares retailers’ ease of fulfilling e-commerce orders to provide a ranking of each retailer’s capabilities. The index found the following. Story by Dania Gutierrez-Flores

Expedited shipping can increase transportation expenses by up to 68%, but how can retailers achieve this while remaining competitive with big box retailers like Amazon and Walmart? The answer is order consolidation and order merging! 🔸 Order consolidation is the process of centralizing all the items from a customer's order into a single inventory location before shipping. 🔸 Order merging is an effective technique used when a customer places multiple orders that can be fulfilled from the same location. #Omnichannel OMS empowers businesses to implement these fulfillment strategies to satisfy customers and create a more enticing shopping experience with same-day and next-day delivery promise. Learn more: https://hubs.la/Q02mb0Rx0 #eCommerce #Retail #ShoppingandtheRetailIndustry

Why do merchants need flexible routing rules to make the most of their store fulfillment strategy? We recently discussed this with a Shopify merchant whose stores receive more traffic during certain times of the year and less for the rest of the year. When the store was experiencing lower traffic volume at the store, the staff had the bandwidth to fulfill more online orders. At other times of the year, this was not the case. HotWax Commerce Order Management System enables merchants to set “max order limits,”’ which specify the maximum number of orders that can be sent to a store for fulfillment. This gives the stores more dynamic decision-making power to determine how many orders they can fulfill on a given day or season. Sometimes store fulfillment initiatives can face obstacles due to a lack of support from the stores. To get stores on board, the leadership team should implement incentives, like giving store staff credits and commissions for fulfilling online orders in-store. Similarly, having a “max order limit” allows retailers to send limited orders to stores for fulfillment based on season and store traffic instead of overloading store staff with orders they cannot fulfill because they are busy engaging walk-in customers. This helps in keeping both associates and customers happy, and ultimately results in a better customer experience. Could you use flexible routing rules to improve your store fulfillment strategy? #ShoppingandtheRetailIndustry #eCommerce #Retail #OmnichannelRetail #OrderManagementSystem

Big box retailers like #Walmart and #Amazon continue to increase their shipping speeds, with same-day delivery offered to customers at little to no extra cost. But how can smaller, #Shopify retailers keep up with this demand for speedy shipping that now feels like a customer expectation? Check out our latest blog to learn how retailers can offer Shopify #SameDayDelivery without breaking the bank. The right #OMS strategy just might be key to improving customer satisfaction and remaining competitive with retail giants. Read now: https://hubs.la/Q02kGkL-0 #ShoppingandtheRetailIndustry #eCommerce #Retail #Omnichannel

Retailer cooperatives have been a game-changer for smaller, independent stores by allowing them to purchase in volume. But did you know these collaborative efforts could also revolutionize ecommerce shipping and returns? The concept is straightforward: a group of retail businesses pools their resources to buy in bulk, leading to significant cost savings and efficiencies. Keep reading for more. #shippingcosts #productivity

Why do merchants need flexible routing rules to make the most of their store fulfillment strategy? We recently discussed this with a Shopify merchant whose stores receive more traffic during certain times of the year and less for the rest of the year. When the store was experiencing lower traffic volume at the store, the staff had the bandwidth to fulfill more online orders. At other times of the year, this was not the case. HotWax Commerce Order Management System enables merchants to set “max order limits,”’ which specify the maximum number of orders that can be sent to a store for fulfillment. This gives the stores more dynamic decision-making power to determine how many orders they can fulfill on a given day or season. Sometimes store fulfillment initiatives can face obstacles due to a lack of support from the stores. To get stores on board, the leadership team should implement incentives, like giving store staff credits and commissions for fulfilling online orders in-store. Similarly, having a “max order limit” allows retailers to send limited orders to stores for fulfillment based on season and store traffic instead of overloading store staff with orders they cannot fulfill because they are busy engaging walk-in customers. This helps in keeping both associates and customers happy, and ultimately results in a better customer experience. Could you use flexible routing rules to improve your store fulfillment strategy? #ShoppingandtheRetailIndustry #RetailStrategy #Ecommerce #OmniChannelRetail

𝗠𝗶𝗰𝗵𝗮𝗲𝗹𝘀 𝗖𝗿𝗮𝗳𝘁𝘀 𝗛𝘂𝗴𝗲 𝗜𝗺𝗽𝗿𝗼𝘃𝗲𝗺𝗲𝗻𝘁𝘀 𝗶𝗻 𝗘𝗰𝗼𝗺𝗺𝗲𝗿𝗰𝗲 𝗙𝘂𝗹𝗳𝗶𝗹𝗹𝗺𝗲𝗻𝘁 𝘄𝗶𝘁𝗵 𝗦𝗺𝗮𝗿𝘁𝗲𝗿 𝗦𝗵𝗶𝗽-𝗳𝗿𝗼𝗺-𝗦𝘁𝗼𝗿𝗲 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝘆: Shipping from stores can be a great way to fulfill online orders, but Michaels Stores faced challenges with long distances and incomplete orders. Their solution? A hub model with designated stores carrying more inventory, plus a smarter order allocation system. The results: 𝟰% 𝗺𝗼𝗿𝗲 𝗼𝗿𝗱𝗲𝗿𝘀 𝘀𝗵𝗶𝗽𝗽𝗲𝗱 𝗳𝗿𝗼𝗺 𝗮 𝘀𝗶𝗻𝗴𝗹𝗲 𝗹𝗼𝗰𝗮𝘁𝗶𝗼𝗻 𝟱% 𝗳𝗲𝘄𝗲𝗿 𝘀𝗽𝗹𝗶𝘁 𝘀𝗵𝗶𝗽𝗺𝗲𝗻𝘁𝘀 𝟭𝟬% 𝗵𝗶𝗴𝗵𝗲𝗿 𝗰𝗮𝗿𝘁𝗼𝗻 𝘃𝗮𝗹𝘂𝗲 𝟮𝟭% 𝗳𝗮𝘀𝘁𝗲𝗿 𝗱𝗲𝗹𝗶𝘃𝗲𝗿𝘆 𝘁𝗶𝗺𝗲𝘀 Find out more: https://ow.ly/iEIZ50ROg3m #Michaels #Ecommerce #Innovation #RetailTransformation #CustomerFirst

If I Were Costco Wholesale's CEO: My Bold Move to Conquer E-Commerce In my career, I've always been drawn to unconventional strategies that challenge industry norms. So when I look at Costco's e-commerce dilemma, I don't see a problem - I see a golden opportunity to redefine retail's digital landscape. Costco's online presence is lagging behind titans like Amazon and Walmart. But here's the twist: I believe their perceived weaknesses in e-commerce could become their greatest strengths. How? By doing what I've always done - looking at problems from a radically different angle. If I were steering Costco's ship, I wouldn't try to beat Amazon at its own game. Instead, I'd leverage Costco's core identity - bulk buying and community focus - to create a groundbreaking e-commerce model. I call it "Costco Group Deals." Before I go there here are the current challenges: • Limited SKU Strategy: This strategy doesn’t translate well to e-commerce, where consumers expect a vast selection. • Delivery Challenges: Competitors with extensive delivery networks and fulfillment centers closer to customers have a distinct advantage. • User Experience: Limited customization and fewer product reviews can deter online shoppers accustomed to detailed product information. Ok back to Costco Group Deals - The concept? Members in the same area pool orders. We combine these into single, optimized deliveries and pass logistical savings back as discounts. Simple, yet transformative. Why? It turns our bulk-buying ethos into an e-commerce superpower: Full trucks, fewer miles = lower costs, smaller carbon footprint. Logistics' biggest challenge - shipping bulky items to consumers - becomes a cost-saving, eco-friendly advantage. More neighbors joining means deeper discounts for all. Not just shopping; it's community-building that resonates with our values. The private labels star in these deals. Members get unbeatable value, we boost our highest-margin products. This isn't incremental change; it's redefining the game. While competitors fight over individual orders, we're orchestrating entire neighborhoods. They see logistics as a cost; we've turned it into a community-driven profit engine. Costco Group Deals wouldn't just catch up in e-commerce; it'd create a new paradigm aligning perfectly with our strengths. Breakthroughs often came from embracing supposed limitations. The bulk-buying model and community focus aren't digital-age hindrances - they're secret weapons. In business, as in life, success lies in challenging conventional wisdom. Costco's digital leap is a chance to prove that our greatest strengths are often hidden in plain sight, waiting to redefine the rules of engagement.