Patricia N.’s Post

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Wife | Mom | Sr. UX Researcher amplifying your users' voices

#FridayFindings from #UserResearch: #insurance #policyholders will not memorize or even remember significant details of their policy, however, they expect #quickaccess to and #digestibledetails of their policy in moments of need. #uxresearch #uxfinding #researchinsight #userinformeddesign #design #designandresearch #insurancecustomers #insurancepolicies #customerinsight #customerbehavior

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