NODE’s Post

The Biggest Customer Service Challenge? Handling routine inquiries efficiently! Customer service teams are often overwhelmed with repetitive tasks like answering FAQs and resolving basic issues. This leads to slow response times, frustrated customers, and overworked staff. How can RPA solve this? RPA, combined with AI, automates routine inquiries through chatbots, ensuring quick, consistent, and accurate responses 24/7. It frees up your team to focus on high-value customer interactions while improving overall satisfaction. PS - What’s the most repetitive task in your customer service department?👇 #CustomerService #RPA #Automation #AI #Efficiency #CustomerExperience Daniel Bright

Robotic Process Automation has swiftly become a valuable tool for organizations to improve efficiencies, achieve overall customer satisfaction, reduce costs, alleviate burden on human resources and help them to be disruption-ready. Learn more about how RPA can become the best catalyst for operational excellency. https://bit.ly/2I8GGAB #rpa #roboticprocessautomation #businessprocessautomation #automation #intelligentautomation #artificialintelligence #AI #InspiredTech #netwebsoftware

Robotic Process Automation has swiftly become a valuable tool for organizations to improve efficiencies, achieve overall customer satisfaction, reduce costs, alleviate burden on human resources and help them to be disruption-ready. Learn more about how RPA can become the best catalyst for operational excellency. https://bit.ly/2I8GGAB #rpa #roboticprocessautomation #businessprocessautomation #automation #intelligentautomation #artificialintelligence #AI #InspiredTech #netwebsoftware

Robotic Process Automation has swiftly become a valuable tool for organizations to improve efficiencies, achieve overall customer satisfaction, reduce costs, alleviate burden on human resources and help them to be disruption-ready. Learn more about how RPA can become the best catalyst for operational excellency. https://bit.ly/2I8GGAB #rpa #roboticprocessautomation #businessprocessautomation #automation #intelligentautomation #artificialintelligence #AI #InspiredTech #netwebsoftware

🌐 AI-Powered Revolution in Customer Service! 🌐 🚀 AI-powered chatbots are reshaping customer service, providing round-the-clock support. By 2025, AI is projected to manage 95% of customer interactions, setting the standard for instant, personalized responses. At Nagarro, we are at the forefront of this transformation, implementing cutting-edge AI-driven customer support solutions that boost efficiency and elevate customer satisfaction. 💬 What’s your take: Do you enjoy the seamless efficiency of chatting with a bot, or do you prefer the human touch? Share your thoughts with us! #AI #CustomerService #Innovation #Nagarro #Chatbots

Customer experience and contact center functions are embarking on the next wave of transformation to drive customer loyalty while balancing costs and productivity through the use of AI and Automation. Catch our recent on-demand webinar with Protiviti and UiPath for an insightful discussion around customer experience and contact centers: https://ow.ly/fcuS50SuISG #Protiviti #UiPath #CustomerExperience #ContactCenters

Your Strategic Partner in Growth Why settle for the mundane when you can achieve extraordinary results? Artikeys helps you: ✅ Save time by automating repetitive tasks ✅ Improve decision-making with real-time analytics ✅ Boost customer satisfaction and operational excellence Stay ahead of the curve with Artikeys' tailored RPA solutions. Let us help you achieve your goals faster. 👉 Reach out now to discover the power of automation: https://lnkd.in/epq-UHVm #AI #RPA #FutureReady #Artikeys

When I met Company X, they thought they had found the perfect solution by automating their entire customer service process with RPA — until everything started falling apart ⤵ What happened? It’s a common issue when RPA is applied for the wrong purpose: Complex customer inquiries were left unresolved, leading to frustrated customers and a significant dip in satisfaction. They had no choice but to quickly reintegrate human oversight to save the day, manually handling the cases that RPA couldn't manage. RPA is powerful, but it shines in handling repetitive, rule-based tasks. 👉 For anything that requires judgment or creativity, human input remains essential. 👉 The real value comes from blending automation with human intelligence for greater efficiency. In this video, I explain what RPA really is and how to unlock its full potential. #RPA #Automation #BusinessEfficiency #AI

Excited to have completed my "Pega Voice AI Implementation" badge! This training reinforced how AI-powered voice interactions can radically transform customer engagement, enabling a blend of efficiency and real-time response. Ready to put this knowledge to work in building smarter, faster, and more adaptive solutions in our digital transformation initiatives. Let’s bring the future of customer service to life! #Pega #VoiceAI #AI #Automation #DigitalTransformation #CustomerExperience

Session spotlight for the free, virtual Customer Support Summit, October 9. 🔦 'To AI or not to AI: Streamlining support operations with AI and RPA', with Colin Crowley, Customer Experience Executive and Thought Leader. How can you meet the financial needs of the business while maintaining high-quality customer support? Thanks to AI, this is now increasingly possible - but where do you start and how do you practically implement AI solutions - and not only that, but when should you choose to invest in AI versus Robotic Process Automation (RPA)? Learn about the difference between AI and RPA,with a case study of implementing AI and RPA in a contact center environment Emerge with a greater appreciation for how either technology can be used effectively in your contact center operations. Secure your free space: https://lnkd.in/exUQRbyg