Nneoma Njoku’s Post

💡Customer spotlight: Citizen Advice Citizens Advice switched from Zendesk to Freshdesk to break down silos and improve collaboration. With Freshservice, they’ve automated tasks and boosted efficiency.  📊✨ See how Freshworks helped them streamline operations in this video: https://lnkd.in/eudqR4xS  #Freshworks #Freshdesk #CustomerSuccess #Efficiency #DigitalTransformation

Here's how we use Freshservice internally in Freshworks #FreshworksonFreshworks with Bot Automations and Integrations

We hate to brag 😇 but… we are also very excited to tell you how Freshworks scaled from a 5-member team to 5,000+ employees while enhancing service management! Our new whitepaper breaks down how we achieved: - $605,906 in cost savings 💰   - 68,042  business hours saved ⏰   - 259% ROI through AI-driven service and automation 📈 Learn how to optimize processes, deliver great employee experiences, and drive business impact with Freshservice’s award-winning platform. Unlock the blueprint for transforming your operations! 👉 https://lnkd.in/evW8pR6b  #Freshworks #Freshservice #DigitalTransformation #EmployeeExperience #OperationalExcellence

We hate to brag, but… we are also very excited to tell you how Freshworks scaled from a 5-member team to 5,000+ employees while enhancing service management! Our new whitepaper breaks down how we achieved: - $605,906 in cost savings 💰   - 68,042 business hours saved ⏰   - 259% ROI through AI-driven service and automation 📈 Learn how to optimize processes, deliver great employee experiences, and drive business impact with Freshservice’s award-winning platform. Unlock the blueprint (in English) for transforming your operations! 👉 https://lnkd.in/ebWSkzPM  #Freshworks #Freshservice #DigitalTransformation #EmployeeExperience #OperationalExcellence

We hate to brag 😇 but… we are also very excited to tell you how Freshworks scaled from a 5-member team to 5,000+ employees while enhancing service management! Our new whitepaper breaks down how we achieved: - $605,906 in cost savings 💰   - 68,042  business hours saved ⏰   - 259% ROI through AI-driven service and automation 📈 Learn how to optimize processes, deliver great employee experiences, and drive business impact with Freshservice’s award-winning platform. Unlock the blueprint (in English) for transforming your operations! 👉 https://lnkd.in/dYqpBb3J  #Freshworks #Freshservice #DigitalTransformation #EmployeeExperience #OperationalExcellence

We hate to brag 😇 but… we are also very excited to tell you how Freshworks scaled from a 5-member team to 5,000+ employees while enhancing service management! Our new whitepaper breaks down how we achieved: - $605,906 in cost savings 💰   - 68,042 business hours saved ⏰   - 259% ROI through AI-driven service and automation 📈 Learn how to optimise processes, deliver great employee experiences, and drive business impact with Freshservice’s award-winning platform. Unlock the blueprint for transforming your operations! 👉 https://lnkd.in/egsJiihB  #Freshworks #Freshservice #DigitalTransformation #EmployeeExperience #OperationalExcellence

We hate to brag 😇 but… we are also very excited to tell you how Freshworks scaled from a 5-member team to 5,000+ employees while enhancing service management! Our new whitepaper breaks down how we achieved: - $605,906 in cost savings 💰   - 68,042  business hours saved ⏰   - 259% ROI through AI-driven service and automation 📈 Learn how to optimize processes, deliver great employee experiences, and drive business impact with Freshservice’s award-winning platform. Unlock the blueprint (in English) for transforming your operations! 👉 https://lnkd.in/ejVR-knd  #Freshworks #Freshservice #DigitalTransformation #EmployeeExperience #OperationalExcellence

We hate to brag 😇 but… we are also very excited to tell you how Freshworks scaled from a 5-member team to 5,000+ employees while enhancing service management! Our new whitepaper breaks down how we achieved: - $605,906 in cost savings 💰   - 68,042  business hours saved ⏰   - 259% ROI through AI-driven service and automation 📈 Learn how to optimize processes, deliver great employee experiences, and drive business impact with Freshservice’s award-winning platform. Unlock the blueprint (in English) for transforming your operations! 👉 https://lnkd.in/ddVMAQ2q  #Freshworks #Freshservice #DigitalTransformation #EmployeeExperience #OperationalExcellence

💰 $605,906 in cost savings 🕒 68,042 business hours saved 📈 259% projected ROI These outstanding results come from a comprehensive Freshworks Value Engineering analysis focusing on ticket deflection, agent productivity, and admin productivity. Read how Freshworks uses Freshservice to deliver enterprise-grade service management at scale here.

🎫 Overwhelmed by customer support tickets and delayed response times? A complicated help desk can add stress instead of streamlining your support. Freshdesk changes that! 🚀 Freshdesk is an intuitive, scalable ticketing solution packed with AI-powered features to boost productivity and deliver customer delight. Easy to set up and even easier to use, Freshdesk empowers your team to provide efficient, responsive support. Here’s why Freshdesk is ideal for support teams: ✅ AI-Powered Automation: Automate repetitive tasks, freeing agents to focus on complex issues. ✅ Omnichannel Support: Manage tickets across email, chat, phone, and social media from a single platform. ✅ Collaboration Tools: Empower agents to work together seamlessly on tickets for faster resolution. ✅ Customizable Workflows: Set up workflows tailored to your support process for maximum efficiency. ✨ Benefits to You: ✅ Boost Agent Productivity: Streamline workflows, so agents can handle more tickets with less effort. ✅ Reduce Response Times: Help customers feel valued with quicker, more efficient support. ✅ Enhance Customer Satisfaction: Improve the overall customer experience with reliable, prompt assistance. Don’t let inefficient support tools hold you back! Sign up for Freshdesk today and experience the power of smart, scalable support. Try Freshdesk Free for 14 days Today! No credit card required - https://lnkd.in/dY7MXcQ6 #CustomerSupport #HelpDesk #Freshdesk #TicketingSystem #CustomerExperience #AI #SupportAutomation #Productivity