ORR accepts Network Rail plan to improve performance in failing Wales & Western region
The Office of Rail and Road (ORR) (ORR) has accepted Network Rail’s plan to try and improve train performance in the failing Wales & Western region.
Earlier this year, ORR determined that performance in Network Rail’s Wales and Western region “has been worsening […] since 2021”. A number of these issues revolved around asset maintenance and renewal.
This led to an investigation which concluded Network Rail was in breach of its licence condition leading to ORR to request an improvement plan to be submitted to the regulator.
Network Rail submitted this improvement plan by the regulator’s deadline of 31 August.
In a letter sent yesterday, 26 September, from ORR chief executive John Larkinson to Network Rail chief executive Andrew Haines accepting an updated improvement plan.
Larkinson stated that the new plan provides significant improvement on previously presented recovery plans in that it includes significant further development of Project Brunel (Network Rail’s Thames Valley recovery plan), provides a timebound plan to deliver renewal of the headspans of overhead line equipment from Paddington to Airport Junction and includes far greater detail and commitment around the operational and performance improvements that will be delivered in the long-term.
He further concluded the updated plan has initiatives that correspond to all of the recommendations in ORR’s investigation report and sets out how the plan will be governed and managed.
He wrote: “Crucially, it is our view that, if delivered effectively, it is likely to lead to better train service performance for passengers and freight.
“Based on our assessment, we are satisfied that Network Rail has complied with the first part of the final order. Network Rail is therefore not required to pay the reasonable sum of £3M, which would have become payable if the plan had not met this requirement.”
The plan includes nearly 60 individual actions, including proposals to:
Improving the timetable to be more resilient
Improving the forecasting of extreme weather events
Investing in asset reliability and performance
Investing in people, including improving performance leadership, behaviours and accountability
Improved learning and insight from past and future disruption events
Increased collaboration between industry bodies, including train operators
The ORR now requires Network Rail to implement its new plan, which the regulator will continue to monitor through a rolling programme of six-monthly assessment points (at six, 12 and 18 months). The precise format of these updates will be agreed between Network Rail and ORR at a later date.
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