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Partner @ The Jasprizza Group LLC | Employee Training, Organizational Effectiveness

The Crucial Art of Conversation: The Leadership Toolkit The single most important skill for leaders in our rapidly changing world is conversation: the ability to engage in dialogue in a way that combines listening, understanding and replying to others in a way that generates trust and respect. Conversational skills often serve as the standard by which peoples’ effectiveness as leaders is judged, and so directly impact their ability to create trusted adviser relationships and their ability to behave as negotiators.  Conversation competences is a collective term referring to a set of leader competences that leaders need to master to be effective. At its core, all effective leadership activities require the art of conversation to function and succeed. Having effective conversations with their team members can make leaders feel more empowered to do their jobs. It fosters a sense of trust that leads to team member loyalty and commitment. It allows leaders to share and explain vision, establish role expectations and provide feedback, all key to team cohesion and productivity. Moreover, it enables leaders to navigate various interpersonal dynamics and conflicts and be able to interact with team members to align perceptions and feelings, all of which are vital to organisational success.  Good communication sits at the heart of good leadership. Leaders who are good communicators shift the gap between organisational objectives and team execution. Good communicators deliver messages to different audiences in different ways, so the ideas they put forward are heard, understood, and embraced. Listening – to the whole picture, not just the words – is an important part of the communication process. Listening to others helps to understand their underlying worries and motivations, and you can then respond in ways that make sense to them. Good communicators are also more likely to motivate their teams to greater efforts and sustains morale, especially in crises and times of adversity. Good communicators are also more likely to be agile and able to innovate. Poor communication is typically cited in 80 per cent of project failures.  In short, a leader’s fate lies in large part with her conversational skills. By developing these skills, she can become a trusted advisor for her teams, able to negotiate and navigate them through the messy realities of the modern firm. While the road to leadership is long and winding, it ultimately comes down to the art of conversation – and it is this art, properly executed, that makes leaders indispensable and guarantees their lasting success. If you would like to learn more about how the Jasprizza Group has helped thousands of professionals with their leadership journey, please reach out to me on +61 (0) 481 506 501 and [email protected] see us at www.jasprizzagroup.com #leaderhsip #leadershipdevelopment #executivecoahcing #360leadership #learninganddevelopment

Jasprizza Group

Jasprizza Group

jasprizzagroup.com

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