Several parcel carriers have recently made changes to the way they calculate fuel surcharge over the last few weeks, with UPS leading the charge, followed by FedEx and more recently OnTrac. What used to be a rare occurrence, usually happening less frequently than every year, is now happening every 4-8 months. This is just another example how carriers use surcharges to improve revenue in a down market. Are you positioned to know about these upcoming changes, estimate and track how they will effect your bottom line, and mitigate their impact? Exploring alternative carriers and services that use a simple flat-rate pricing model is a great way to avoid these unexpected costs and budget more accurately. As is negotiating the fuel surcharge directly with carriers that use one. But most importantly, it all starts with tracking your surcharge costs. If you don’t have the resources in-house to monitor and mitigate surcharges like fuel, it is worth exploring technology and third-party solutions, such as Shippingwise. What else can a shipper do to mitigate and get ahead of fuel surcharge calculation changes? #ecommerce #logistics #ups
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Parcel delivery costs on the rise! Shippers are navigating a new challenge with FedEx and UPS reducing discounts and introducing new surcharges. As Q2 projections signal a pivot from aggressive pricing battles to a focus on increasing revenues, it’s clear that cost-effective and customer-centric delivery options are more crucial than ever. Why should Veho be at the top of your list? Carrier Diversification: Don't put all your parcels in one basket! Anyone who's been in this industry post pandemic knows this is more crucial now than ever. Invoice predictability - With Veho, what you see is what you get—no lengthy list of accessorial costs. No PHD required in understanding every cost on your invoice. Customer Experience: We're not just delivering your products; we're extending your brand experience. From door-to-door tracking to personalized delivery windows, Veho ensures your customers' last impression is a lasting impression. Reach out to learn more! #Veho #LastMileDelivery #Logistics #SupplyChain #ECommerce #ShippingCosts #Innovation
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Parcel shippers can expect to pay more in Q2 with both UPS & FedEx per new TD Cowen/AFS Freight Index. Why? Higher fuel surcharges, more zip code delivery area surcharges (DAS), and clear signals that carrier discounts offered in previous quarters will dissipate. Learn more: https://lnkd.in/gAasmTwz #parcels #parcelshipping #shipping #fedex #ups #tdcowenafsfreightindex #afslogistics #logisticsnews #supplychainnews
Ground parcel delivery costs projected to climb in Q2
supplychaindive.com
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The delivery giants announced a 5.9% average rate increase on their various shipping services that will take effect on Dec. 26 for UPS and Jan. 1 for FedEx. ShipPlug can help you with lowering your shipping costs. Want to know how? Book a demo today! #ShipPlug #ShipSmarter
FedEx, UPS 2024 rate increases: What shippers should know
supplychaindive.com
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Great post by Nate Skiver. There is a growing trend among parcel carriers to introduce new Delivery Area Surcharges (DAS), particularly in urban areas. Major carriers like UPS and FedEx, now followed by OnTrac, have recently adjusted their pricing models to include these surcharges, effective this spring. At SpeedX, we understand that transparent and straightforward pricing is crucial for our clients. That's why we do not charge DAS in urban areas. Our commitment remains to provide reliable, efficient, and cost-effective last-mile delivery solutions without hidden fees or complex pricing structures. For shippers feeling the pinch of new surcharges, reach out! #logistics #lastmiledelivery #surcharges #ecommercedelivery
Parcel + Ecommerce Delivery Consultant | Helping you ship smarter and reduce expense | Founder, LPF Spend Management
OnTrac is adding DAS zip codes. [eff May 4] Many are in urban locations. Sound familiar? UPS and FedEx made it easy to do so. After each carrier did the same. [UPS eff Apr 8, FedEx eff Apr 15] OnTrac’s pricing continues to look more like that of UPS and FedEx. It’s kind of ironic. As “simple pricing” used to be a calling card of regional carriers. [compared to complex UPS/FedEx pricing] And it still is for some. [and many other alternative carriers] But not for OnTrac. To its credit, OnTrac has leveraged work done by the national carriers to create more pricing levers. While differentiating on total price. [and attempting to do so on service] Time will tell if OnTrac can use the national carrier pricing model to its benefit. Or if it will have to discount so deeply, the pricing model won’t matter. #logistics #shipping #ecommerce
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Parcel Shippers Navigate 2024 Delivery Dynamics In the evolving landscape of parcel shipping, the year 2024 may witness a shift in strategy for shippers as they grapple with the repercussions of aggressive discounting by industry giants FedEx and UPS. The once-prevalent trend of carrier diversification, prompted by pandemic-related challenges, is now under scrutiny. As major carriers slash prices to counteract volume declines, the allure of spreading shipments across a diverse range of providers may diminish. Smaller, regional delivery companies, existing outside the realm of FedEx, UPS, and the U.S. Postal Service, are particularly vulnerable to potential reductions in demand. In the face of these challenges, parcel shippers are confronted with a conundrum: stick with diversified carriers or streamline their choices in response to the cost-saving discounts offered by FedEx and UPS. The softened delivery demand has eliminated concerns about capacity, forcing carriers into a competitive arena where discounts are the weapon of choice. While this aggressive pricing strategy threatens smaller players, industry experts suggest that alternative carriers still present an upside. Shippers, though enticed by the cost-effectiveness of major carriers, may continue to recognize the value of diversification, balancing savings with the benefits of a varied and adaptable shipping portfolio in an uncertain demand environment. As the battle for market share continues, the parcel shipping landscape in 2024 promises to be a dynamic and strategic arena for both major and alternative carriers. #ShippingStrategies #DeliveryDynamics2024 #ParcelShippers #LogisticsShift #CarrierChoices
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OnTrac is adding DAS zip codes. [eff May 4] Many are in urban locations. Sound familiar? UPS and FedEx made it easy to do so. After each carrier did the same. [UPS eff Apr 8, FedEx eff Apr 15] OnTrac’s pricing continues to look more like that of UPS and FedEx. It’s kind of ironic. As “simple pricing” used to be a calling card of regional carriers. [compared to complex UPS/FedEx pricing] And it still is for some. [and many other alternative carriers] But not for OnTrac. To its credit, OnTrac has leveraged work done by the national carriers to create more pricing levers. While differentiating on total price. [and attempting to do so on service] Time will tell if OnTrac can use the national carrier pricing model to its benefit. Or if it will have to discount so deeply, the pricing model won’t matter. #logistics #shipping #ecommerce
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I write a lot about FedEx and UPS…but there are many other parcel carriers making strides in 2024 I've reported on. Here's a rundown: -SpeedX launched a zone-skipping service in April as it looks to entice more shippers with fast cross-country delivery. -Veho is looking to expand into new markets and product categories this year. -GLS US has integrated its services with its parent company’s European network, giving customers access to direct parcel delivery between the U.S. and Europe. -Better Trucks has added 1,100 additional ZIP codes to its delivery coverage area in the U.S. -OnTrac has launched Saturday and Sunday delivery for the majority of its network. At the start of the year, I thought it'd be a rough year for alternatives in the delivery space as shippers evaluated their bolstered carrier mixes with more scrutiny. That could still happen. But instead of retreating, many of these companies are investing further in their networks and service offerings to drum up more business. It's a competitive, fast-moving market. Don't blink. (Story links in the comments)
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😱 Your UPS package arrived and there was no one to sign for it? 💸 Worried you’ll have to pay the delivery fee again? Fear not. This week on #Shipping101, we tackle the most visited article on our site: How to get your package if you missed a UPS® delivery. First, remember that UPS will make up to three attempts at no additional charge before returning it to the sender as undeliverable. Here’s how to get your package: 🟠Locate your package on the UPS website using your original tracking number or the delivery notice left by the driver. The driver will have checked the boxes on the notice to let you know: ➤ If UPS will attempt to ship the package on the next delivery date. ➤ If UPS has redirected the package to your pickup location. ➤ And any other delivery requirements you need to know about. 🟠 You can ask the UPS driver to leave your package on the next delivery attempt, as long as the delivery package doesn’t require the signature of an adult 21 years of age or older (the delivery notice will let you know). 🟠 If you’re unavailable when UPS tries to deliver your package, you may need to visit the UPS Access Point® closest to your home. They’ll hold the package for seven days before returning it to the sender. Before you pick up the package, check the UPS website for the exact location of the UPS Access Point, its operating hours, and whether your package is “Awaiting customer pickup”. You’ll need to present your government-issued photo ID with a last name and address that matches the last name and address on the package. 🟠 Here are some pro tips to help you avoid missing your packages: ➤ Use UPS My Choice® to get up-to-date notifications and reschedule your package delivery if needed. ➤ Track your orders to see the tracking status of your shipments. ➤ Make the UPS Access Point location your default delivery location. 🟠 And remember: With Betachon, you can take control of your shipping costs and start shipping affordably. Request a demo today and lock in the best UPS shipping rates: https://lnkd.in/dWk-kNxk #ecommerce #transportation #logistics #supplychain #shipping #fedex #lastmile #shippingnews #parcel
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A good courier company distinguishes itself from a bad one in several key ways: 1. Reliability and Timeliness: A good courier company consistently delivers packages on time and meets expected delivery schedules. They have efficient tracking systems in place that keep customers informed about the status of their deliveries. 2. Customer Service: Effective communication and excellent customer service are hallmarks of a good courier company. They quickly resolve issues, provide clear and timely responses to enquiries, and are accessible through multiple communication channels. 3. Package Handling: Good courier services ensure that all items are handled with care throughout the transit process. They have protocols to minimise damage and loss, providing peace of mind to customers that their packages are in safe hands. 4. Transparent Pricing: Transparency in pricing, without hidden fees, is crucial. A good courier company provides clear information about costs, allowing customers to understand exactly what they are paying for and to compare services easily. 5. Adaptability and Range of Services: A top-tier courier company offers a variety of delivery options, such as same-day delivery, international shipping, and specialized services for unique items. They adapt to customer needs and provide tailored solutions that cater to different requirements. #CourierService #FastDelivery #ParcelDelivery #SameDayDelivery #ExpressShipping #PackageDelivery #LogisticsSolutions #SecureShipping #TrackYourPackage #OnTimeDelivery
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Great article by Max Garland on how more prevalent FedEx and UPS surcharges are limiting the upside of the parcel carriers’ shipping discounts and creating opportunities for competitors. Shippers are adding smaller carriers to their portfolio to limit exposure to these additional charges. At Transportation Insight, we help customers diversify their carrier mix and optimize their delivery network to reduce costs while maintaining customer service expectations. #Transportationinsight #parcelshipping Check out the full article here: https://lnkd.in/edsieHsW
As FedEx and UPS surcharges grow, competitors see an opportunity
supplychaindive.com
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