Shopping with customers is truly eye-opening! Below Forbes discusses Costco’s unique shopping habits with their treasure hunting mentality. At SIVO, we can help you understand improve your channel strategy: identify why your products aren’t being picked up in store or how to get chosen more often! Reach out to hear more: [email protected] #shopperinsights #marketresearch #channelstrategy
Ever shop with your customers? It can be an enlightening experience. From how they navigate the store, to the factors they weigh for every decision and the choices they make, all can lead to insights that fuel growth ideas. The attached article from Forbes and published in Grocery Dive, discusses the unique shopping behavior at Costco, such as the treasure-hunting mentality that stems from their curated assortment. We at SIVO, Inc. have observed countless shoppers as they select and navigate stores differently for a variety of reasons. Many are influenced by the store floor plan, displays, ambiance, store size and assortment. Other factors can also influence shopping behavior such as, trip types, e.g., fill-in trips vs weekly stock-up trips. Knowing how and why shoppers choose store chains and channels and how your products perform in these different settings, will help you develop a winning channel strategy. Whether it is Mobile Missions, in-person ShopAlongs or online surveys, the SIVO team can help you develop and execute your in-store learning plan to better understand the shopper experience. [email protected] #shopperinsights #instorelearning #channelstrategy #marketresearch #shopperexperience #shopperjourneymapping