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Retail Analyst | Author | Podcast Host #RetailDisrupted

LinkedIn is being weird so I'm reposting. #RetailDisrupted is back after a summer break and my first guest is GameStop and Laura Mercier Cosmetics co-founder Gary Kusin. We talk about everything from malls and makeup to meme stocks! 💄 🎮 📈 ♦ GameStop’s origins: what inspired Gary and James McCurry to launch the world’s first video game store in the early 80s? ♦ The pivot to makeup: Gary discusses how a conversation with former Macy’s Chairman Terry Lundgren sparked the idea for Laura Mercier. ♦ Continuous improvement versus continuous change. ♦ Customer centricity: why so many brands today fail to get this right. ♦ Kinko’s: Gary shares how, as Kinko’s CEO, he turned the loss-making business into to a highly profitable enterprise that was later acquired by FedEx. ♦ Meme stocks: Gary shares his views on the GameStop stock market frenzy. Full episode in comments and is available on Apple, Spotify or wherever you get your podcasts. As always, if you're able to leave a quick ⭐ rating, this really helps the show! 🙏 https://lnkd.in/eWFUE7Vw #gamestop #lauramercier #kinkos #fedex #retailinsights #retail #retailpodcast #leadership #retailleadership #garykusin

What Two Mistakes Did GameStop Co-Founder Gary Kusin Make?

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