No one likes locked cases in stores. Not our colleagues, not the customer, and certainly not those driving growth in retail crime. In the face of that challenge, its great to share our continued focus on evolving the CVS retail experience. Thanks to the great leadership of Vanteya Pandit and our technology teams, we are striving to build breakthrough technology solutions that better serve our customers. #cvshealth, #retailtransformation, #innovation
Let's face it... Locked cases can be annoying, but they help retailers keep products on store shelves. That's why we're testing out new locks that can be opened by customers using the CVS Pharmacy app! Musab Balbale spoke with Good Morning America's Will Reeve about new technology we're testing in a few stores that makes shopping CVS even better.
Ina Herlihy
3h
Love this Musab Balbale!
Mark Pilipczuk
16h
Why not just staff your stores properly Musab Balbale ? I know people costs aren’t CapEx but it’s faster just to put some people in the store.
Andrew Stanleick
13h
Love this Musab 👏🚀
Cool innovation Musab - leveraging technology to solve real problems
Ravi Harrichand
16h
Love this..Thank you for sharing
George Ledes
11h
Way to go Musab . Problem solving !
Andy Gupta
5h
Great initiative Musab Balbale
Making Customer Experiences Delightful Since 2015
3hMusab Balbale Amy Thibault I wish you the best in these endeavors, but CVS has already lost me as a customer due to the broken CX.