Multitude Bank’s Post

🤖🔮 How could the future of digital banking services look like when exponentially accelerating technologies converge? The impact of super apps and AI is not limited to customer experiences alone. Banks are utilizing data-driven insights to optimize their internal operations, improve risk management, and enhance decision-making processes. By leveraging conversational AI algorithms, and the data from the mobile banking apps banks can: ✅ gain a comprehensive understanding of their customers' financial health; ✅ offer personalized financial advice; ✅ identify potential investment opportunities, and ✅ manage risks effectively. 💡 Learn how this data-driven approach enables banks to streamline back-office operations, automate manual tasks, and drive operational efficiency: https://loom.ly/M0GmKl0. #DigitalBanking #AI #DataDriven #FutureofFinance

FinTech is entering the next phase of its digital transformation. This next era appears to be driven by data and AI. This is particularly true in the area of customer experience, where personalization, data-driven insights and AI are key trends highlighted in a recent Finextra article. Ultimately, customers are looking for a unified, seamless, digital banking experience, and the next generation of tools is putting that customer experience within reach. #FinTech #FinancialServices #DigitalTransformation #AI https://lnkd.in/dWB_pndU

Generative AI in banking isn’t just about innovation—it’s about transforming the way financial institutions connect, create, and deliver value. As McKinsey highlights, the key to scaling Generative AI effectively lies in selecting the right operating model—one that drives efficiency, enhances personalization and minimizes operational risks. At i-exceed, we see Generative AI as more than just a trend; it’s a cornerstone of future-ready digital banking experiences. By embedding its capabilities into our solutions, we’re empowering financial institutions to innovate with purpose, offering seamless, tailored services that meet the ever-evolving needs of customers. Ready to redefine digital banking with smarter, more seamless solutions? Let’s collaborate. Explore how i-exceed can support your transformation journey: https://lnkd.in/eJGBPact #GenerativeAI #DigitalBanking #Finance #Innovation #ArtificialIntelligence #AI #GenAI #Banking

Sharing thoughts with fellow leaders on the future of banking in the MENA region was a great and enriching experience. We discussed how leveraging data with AI can drive key decisions to enhance customer experience in the digital payments landscape within the MENA region. Nucleus Software Peter Vickery Sudarshan Seshadri Emre Yalcin Samee Zafar @Amit Malhotra #RetailBanking #CustomerExperience #AlphaOne #NucleusSoftware #Digital #AI #DigitalPayments

𝐎𝐮𝐫 𝐁𝐞𝐧𝐜𝐡𝐦𝐚𝐫𝐤 𝐨𝐟 𝐁𝐚𝐧𝐤𝐢𝐧𝐠 𝐂𝐡𝐚𝐭𝐛𝐨𝐭𝐬 𝐢𝐬 𝐜𝐨𝐦𝐢𝐧𝐠 𝐬𝐨𝐨𝐧! Our research centre at Sailpeak has been working diligently during the past few months to publish our latest report: 𝐨𝐮𝐫 𝐛𝐞𝐧𝐜𝐡𝐦𝐚𝐫𝐤 𝐨𝐟 𝐛𝐚𝐧𝐤𝐢𝐧𝐠 𝐜𝐡𝐚𝐭𝐛𝐨𝐭𝐬. Chatbots are becoming increasingly relevant in today’s banking industry, as they provide an efficient customer service and an improved user experience. As banks continue to integrate AI, understanding how these chatbots perform is crucial for maintaining a competitive advantage. This benchmark report compares the public environment chatbots of 65 banking websites across 14 European countries and studies their performance, relevance and understanding. Interested to read our report? Register to get early access to our benchmark through the link in the first comment. 𝐖𝐞’𝐫𝐞 𝐩𝐮𝐛𝐥𝐢𝐬𝐡𝐢𝐧𝐠 𝐭𝐡𝐞 𝐫𝐞𝐩𝐨𝐫𝐭 𝐧𝐞𝐱𝐭 𝐰𝐞𝐞𝐤! #SailpeakSpeaksAI #Chatbot #ArtificialIntelligence #RetailBanking #FinancialServices

Breaking Barriers: AI-Powered Banking for Everyone, Everywhere! 🌐📲 ➡️ In the quest for true financial inclusion, innovation is key. AI-based banking assistants are revolutionizing accessibility, especially in regions like Europe where banking access isn't the primary challenge. ➡️ It's not just about opening bank accounts; it's about empowering individuals to leverage banking services to their fullest potential. Whether it's through simplified interfaces for the tech-shy or multilingual support for diverse clientele, the goal is clear: tailor services to fit every individual's unique needs. ➡️ By prioritizing inclusivity, financial institutions unlock the full potential of digital banking. Let's ensure that every customer, irrespective of background or requirements, can seamlessly navigate the digital finance landscape. 🤖 Read more about the potential and challenges of using AI to improve financial inclusion here 👇 https://loom.ly/qnDjRik #ai #financialinclusion #digitalbanking

Redefining #DigitalBanking with #GenerativeAI We are thrilled to announce the release of our latest blog article: https://lnkd.in/dPYXBnS6 Dive into the transformative impact of Generative AI on the banking landscape. From revolutionizing customer interactions to cutting-edge efficiency gains, discover how #AI is reshaping the future of finance. In this article, we explore: 🔸 From Predictive AI to Generative AI: unpacking the shift in digital banking strategies. 🔸 Impact and adoption: how Generative AI is influencing neobanks and digital banking. 🔸 Case study: learn how Generative AI slashed marketing spend by 37%, saving Klarna $10 million annually. 🔗 Read the full article here: https://lnkd.in/dPYXBnS6 Don't miss out on this insightful exploration of AI's role in shaping the future of digital banking! Join us in embracing innovation and efficiency in finance. #CInnovation #FintechInsights #FintechInnovation #DigitalBanking #FinanceInsights #BankingRevolution #DigitalTransformation #BankingInnovation #FinancialGrowth #Finance #Banking #NeoBanking #FinancialServices #Fintech #BankingNews #TechInFinance #FinancialNews

Unlock the full potential of AI in banking with the Posh Portal. Designed for financial institutions and easy to use for everyone, it offers seamless integration, conversation management, and intelligent insights. Quickly adapt to changing needs, develop a distinct brand voice, and route complex queries to live agents. Gain deep insights, identify coverage gaps, and ensure compliance with unmatched control and flexibility. Experience effortless management and dedicated support. Transform AI into instant value today. Read more about the value of the Posh Portal for your financial institution: https://hubs.ly/Q02KJzLh0 #AI #Banking #PoshPortal #CustomerExperience

The future of Banking is set to be transformed with Generative AI. In the next decade, we may see Banking apps getting hyper-personalized to a great level. With a "Bank GPT" like interface, customers will be able to receive personalized financial advice. This will enable Banks to become intertwined with customer's life styles and provide recommendations on managing their loans, investments, and savings. AI can also assist banks in going global by providing them with advice on regional regulatory compliance. This will allow banks to generate localized versions of their global products and protect them from non-compliance risks. The possibilities are endless and AI can completely revolutionize the banking industry. By combining banking and non-banking financial services, both banks and customers can benefit from unique competitive advantages. Get ready for the future of banking! #AIinBanking #FutureOfBanking #BankingTransformation