Is your organization ready to tackle today’s complexities with a plan that truly drives results? At MSSBTA, we believe that effective strategic planning can transform how your business scales, adapts, and engages. We’re here to help you benchmark current performance, streamline processes, and implement scalable technology that meets evolving demands—all while enhancing employee engagement and customer experience. Curious how strategic planning can make your organization more agile and responsive? Visit our website to learn how MSSBTA’s proven approach can guide your journey toward sustainable growth and operational efficiency. https://bit.ly/4fu1VqP #MSSBTA #StrategicPlanning #OperationalExcellence #ScalableGrowth #EmployeeEngagement
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Consulting Manager | MSS Business Transformation Advisory | Thunderbird School of Global Management
Ready to drive results and scale your business? MSSBTA’s strategic planning approach helps organizations benchmark performance, streamline processes, and implement scalable technology—all while enhancing engagement and customer experience. Learn more about achieving sustainable growth: https://bit.ly/4fu1VqP #StrategicPlanning #OperationalExcellence #ScalableGrowth #EmployeeEngagement #MSSBTA
Is your organization ready to tackle today’s complexities with a plan that truly drives results? At MSSBTA, we believe that effective strategic planning can transform how your business scales, adapts, and engages. We’re here to help you benchmark current performance, streamline processes, and implement scalable technology that meets evolving demands—all while enhancing employee engagement and customer experience. Curious how strategic planning can make your organization more agile and responsive? Visit our website to learn how MSSBTA’s proven approach can guide your journey toward sustainable growth and operational efficiency. https://bit.ly/4fu1VqP #MSSBTA #StrategicPlanning #OperationalExcellence #ScalableGrowth #EmployeeEngagement
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Change for the sake of change is never a good idea. Many organizations are undergoing digital transformation. Some are succeeding; others aren't. Why? The key to a successful digital transformation lies in prioritizing people over technology. This means that organizations must understand the needs and concerns of their employees. Organizations that focus on people-centric digital transformations are more likely to see higher levels of employee engagement, customer satisfaction, and overall business success. #digitaltransformation #change https://lnkd.in/eayDzQsz
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True Alignment AND Pinakin Patel ?! Absolutely in. I cannot share enough how this framework has changed IT Concepts, Inc and my personal journey. Tune in to learn more! Edgar Papke Ken Sagendorf
Business success hinges on the ability to foster innovation and adaptability. Join us for the first in the Quantum Alignment™ webinar series, The Impact of Misalignment on Employee Attraction and Engagement, on May 29th from 9 – 10 a.m. MST, where we delve deep into the crucial link between alignment and business success. I will be joined by my guests Pinakin Patel, CEO of IT Concepts, and entrepreneur Scott Tibbitts, and sharing actionable strategies to empower you to cultivate a culture of innovation within your organization and ways to enhance the intersection between personal and professional alignment. Register today. https://lnkd.in/g2fvNH7b #Alignment #AchieveAlignment #ScaleAndGrow #TrueAlignment
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Elevating Customer Experience Starts From Within HR leaders shape the culture that drives exceptional customer service. By prioritizing employee engagement, fostering collaboration, and aligning team goals with customer-centric values, they directly impact business outcomes. Learn three key strategies to integrate HR and customer experience. https://lnkd.in/eaFrESZm #CustomerExperience #HRLeadership #EmployeeEngagement #Collaboration #BusinessGrowth #HRStrategy #TeamCulture #LeadershipMatters
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The ROI of strategic thinking
Companies with a clear strategy see 15% higher revenue growth and 72% better customer retention, while clear communication boosts employee engagement by 65%. Ready to unlock your competitive edge? Contact us to learn how 361 Degrees can help you craft your success story. Let’s find your Un-Secret Advantage. #Strategy #BusinessTrasformation #DataDriven #CustomerCentric #EmployeeEngagement #CompetitiveAdvantage #361Degrees #ModernManagement #UnSecretAdvantage Source: (January 2024-May 2024): "The Power of Data-Driven Strategy" by Harvard Business Review (March 2024) (https://hbr.org/), "Customer-Centric Strategy for Growth" by Deloitte (April 2024) (https://lnkd.in/g6RE6WsW), "The Communication Gap in Strategic Planning" by Forbes (February 2024) (https://www.forbes.com/), and "Unlocking Innovation Through Strategic Planning" by McKinsey & Company (May 2024) (https://www.mckinsey.com/).
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🌟 Discover the Secrets Behind Zen Internet's Workforce Management Transformation 🌟 Last week, we had an inspiring chat with Kay-Leigh Butler, Resource Planning Manager at Zen Internet, during The Forum Virtual Spring Conference. Kay-Leigh shared Zen's incredible Workforce Engagement Management transformation journey, revealing how the right partnership and WFM solution led to: ✨ Boosted employee engagement ✨ Enhanced customer experiences ✨ Streamlined operational efficiency Curious about how Zen Internet achieved these results and how Business Systems can help you do the same? 🎥 Watch the on-demand session now 👉 https://ow.ly/MLfa50ROECx #WFM #CustomerExperience #OperationalExcellence #ZenInternet #BusinessSystems
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Professor at Harvard Business School, best-selling author, organizations and leadership expert
4 ways Deep Purpose can dive alignment AND performance with your key stakeholders: Employee Engagement: A compelling purpose makes work more meaningful, leading to higher motivation, productivity, and retention. Customer Loyalty: Customers are more likely to remain loyal to a brand whose purpose and values resonate with their own. Stronger Partnerships: Shared purpose creates trust and mutual respect, strengthening long-term business relationships. Shareholder Value: A clear, purpose-driven strategy fosters sustainable growth, enhances brand reputation, and attracts investment, leading to long-term value creation for shareholders. #DeepPurpose #PurposeDriven #EmployeeEngagement #CustomerLoyalty #LeadershipAlignment #SustainableGrowth
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𝗔𝗿𝗲 𝘆𝗼𝘂 𝘁𝗶𝗿𝗲𝗱 𝗼𝗳 𝗳𝗲𝗲𝗹𝗶𝗻𝗴 𝘀𝘁𝘂𝗰𝗸 𝗶𝗻 𝗽𝗿𝗼𝗷𝗲𝗰𝘁 𝗺𝗼𝗱𝗲? Many businesses struggle to deliver value quickly and keep customers happy. That's where a 𝗣𝗿𝗼𝗱𝘂𝗰𝘁 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗻𝗴 𝗠𝗼𝗱𝗲𝗹 comes in! This blog explores how a product model can help your business: 𝗙𝗼𝗰𝘂𝘀 𝗼𝗻 𝘄𝗵𝗮𝘁 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀 𝗻𝗲𝗲𝗱 and constantly improve your offerings. 𝗥𝗲𝗹𝗲𝗮𝘀𝗲 𝗻𝗲𝘄 𝗳𝗲𝗮𝘁𝘂𝗿𝗲𝘀 𝗮𝗻𝗱 𝘂𝗽𝗱𝗮𝘁𝗲𝘀 𝗳𝗮𝘀𝘁𝗲𝗿 to keep users engaged. ⚡️ 𝗥𝗲𝗱𝘂𝗰𝗲 𝘄𝗮𝘀𝘁𝗲𝗱 𝗿𝗲𝘀𝗼𝘂𝗿𝗰𝗲𝘀 by focusing on projects that matter. 𝗕𝗼𝗼𝘀𝘁 𝗲𝗺𝗽𝗹𝗼𝘆𝗲𝗲 𝗲𝗻𝗴𝗮𝗴𝗲𝗺𝗲𝗻𝘁 with a focus on continuous improvement. 𝗟𝗲𝗮𝗿𝗻 𝗵𝗼𝘄 𝘁𝗼 𝗺𝗮𝗸𝗲 𝘁𝗵𝗲 𝘀𝗵𝗶𝗳𝘁 𝗮𝗻𝗱 𝗰𝗿𝗲𝗮𝘁𝗲 𝗮 𝗺𝗼𝗿𝗲 𝘀𝘂𝗰𝗰𝗲𝘀𝘀𝗳𝘂𝗹 𝗮𝗻𝗱 𝘀𝘂𝘀𝘁𝗮𝗶𝗻𝗮𝗯𝗹𝗲 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀! https://lnkd.in/dHk7eW_X #productoperatingmodel #businessgrowth #customerexperience #innovation
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Senior Product Marketing Management Manager @ Genesys | WEM | Design Management | Project Management | Strategic Planning | Innovation | Data Analytics | Design Thinking
"Here at Genesys, we understand just how crucial employee experience is in influencing customer experience. That's why we've developed an 8-part video series specifically geared towards enabling you to excel in workforce engagement management (#WEM) and elevate your overall employee experience. We invite you to take proactive steps towards enhancing your expertise. Check it out!" 👉 https://gsys.cx/45N4GQo
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Welcome to tip #4 in our series where we focus on optimizing knowledge management (KM) practices within your business operations. Today’s tip is all about measuring and improving the outcomes of your KM efforts. Define and track key performance indicators (KPIs) that gauge the impact and value of KM on your business functions and processes. Whether it’s enhancements in sales revenue, customer satisfaction, employee engagement, or innovation, these metrics are crucial. Stay tuned for more actionable insights in our upcoming tips! #KnowledgeManagementImpact
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