Mornay Roberts-Lombard’s Post

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Full Professor of Management

ISLAMIC BANKING – THE NEW FRONTIER IN BANKING IN SOUTH AFRICA? In South Africa's competitive banking environment, Islamic banking emerges as a vital alternative, catering to the financial needs of a growing segment seeking ethical, sharia-compliant solutions. To secure the future commitment of Islamic banking customers, banks must offer more than just compliance with Islamic principles; they need to deliver exceptional value through personalised services, transparent communication, and innovative products that align with customers' religious and financial values. By doing so, banks can not only attract but also retain a loyal customer base, ensuring sustained growth and relevance in a diverse financial landscape. To find out more, read my opinion piece attached and explore the importance of value as a differentiator in the Islamic banking sphere in South Africa.

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