Why is great customer support the key to building a successful EV charging business? Join us for an insightful webinar on December 11th, where Monta's Director of Customer Support, Michael Jagt, will share how our unique in-house support setup makes life easier for both our partners and their customers. In this webinar, you'll gain exclusive insights on: ✅ Monta’s support structure: How our dedicated in-house teams support both partners and end-users ✅ Key performance metrics: An overview of the performance metrics and targets that you need to measure to drive success ✅ Efficient collaboration: How Monta works with CX teams and partners to streamline processes and deliver seamless support This session is a must-attend for EV industry professionals looking to upgrade their understanding of customer support in a rapidly expanding market. Register here: https://lnkd.in/dcDZeH63
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As Ginny Couvillon discussed at this year’s Experience, it’s often said that “the best interaction with the contact center is no interaction at all.” From experience orchestration technology to smart callback technology, check out our guide ⬇️ to customer self-service systems for a deep dive into how to effectively leverage self-service to: ✅ Improve your contact center team’s productivity ✂️ Cut the cost to serve your customers 🤝 Ensure faster resolution times ⭐ Improve the customer experience
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📢 Dive into the cornerstone of successful ventures: effective communication in business! Discover how RingCentral's streamlined tools fuel collaboration, drive productivity, and elevate customer satisfaction in today's fast-paced digital realm. 💬🚀RingCenteral: Key To Staying In Touch https://bit.ly/43SOwnL
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📢 Dive into the cornerstone of successful ventures: effective communication in business! Discover how RingCentral's streamlined tools fuel collaboration, drive productivity, and elevate customer satisfaction in today's fast-paced digital realm. 💬🚀RingCenteral: Key To Staying In Touch https://bit.ly/499ijJG
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Building Business Growth Through Partnership | Collaborative Marketing Leader| Strategic Programs
WEBINAR ALERT: A white glove experience should be just that - special and remarkable 🎩. If you are looking improve your approach to build your Brilliant business practice area, receive referrals from happy customers and repeat business here's a place to start. Join Ryan "Oki" Okimoto on October 30th at 11am PT - he will share practical tips gathered from leading Pros, and also share some "wow-worthy" automations that will make your clients smile from ear to ear. #smarttech
Calling all integrators and dealers - Join our webinar on October 30, 2024 where we’ll share actionable insights on how to elevate your customer experience with a streamlined, personalized approach that leaves a lasting impression. Whether you're looking to refresh your approach or want to learn best practices from industry leaders, this webinar is packed with valuable takeaways What You’ll Learn: * Proven strategies to streamline your service delivery * Real-life examples from top professionals on what works * Practical (and simple) tips for exceeding customer expectations every time Register Today! https://hubs.li/Q02VzGJZ0
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🚀 Ready to revolutionize your customer journey? In a recent webinar, we dived into the essentials of quoting, communication, and delivery 🌟 Quoting: Learn how to turn business requirements into quick solutions. 📞 Communication: Discover the keys to maintaining a customer-centric communication. 🚚 Delivery: Uncover the components for a seamless end-to-end journey. Watch the webinar on-demand now: https://hubs.ly/Q02rv9lJ0
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Have you ever wondered how R&D leaders can fully harness the potential of connected products? Our colleague Réka Leisztner shares key insights on how viewing products as holistic systems can enhance customer satisfaction and create recurring value. By integrating hardware, software, and customer experience from the outset, manufacturers can transform their processes and stay competitive in today’s market. Explore these valuable insights and rethink your approach to connected product development: https://lnkd.in/dfzZSGvY
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Great Customer Support = Improved User Experience = Brand Loyalty... This is why Remote Monitoring & Management has gone from a "nice to have" to a "must have". Check out my article below, where I discuss the essential principles for manufacturers to consider as they embark on their journey to the cloud... 🚀
Remote Management and Monitoring (RMM) has become mission-critical for AV manufacturers and OEMs to ensure seamless product functionality and customer satisfaction. That makes choosing the right RMM platform a strategic decision that organizations can’t afford to take lightly. I'm thrilled to share insights on propelling the AV industry forward in 2024! Our latest blog post by Shayne McDonald explores the cutting-edge technologies and strategic approaches driving innovation in the AV sector. Join the conversation, and let's shape the future of AV together! https://lnkd.in/g_44hyDz #AVIndustry #Innovation #FutureForward
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Achieve Contact Center Excellence, Achieve Business Success As a business leader, you have enough on your plate without having to worry about inefficient contact center operations, sky-high costs, and unhappy customers. It's time to partner with a team that can streamline your contact center and deliver the results you need. We'll work closely with you to improve customer satisfaction, boost agent productivity, and reduce your operational expenses - all while giving you the flexibility to scale up or down as needed. No more spinning your wheels, just a better customer experience and a healthier bottom line. Ready to transform your contact center? Reach out today and let's get started. #contactcentre #customersatisfaction #contactcentersolutions #contactcenterservice #rabyit
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