Monica Riley’s Post

We just finished a study in the pharma industry, looking for the pharmacies with the best customer service in the Baltics. And the results are in! 🔎 Our mystery shoppers visited 160 pharmacies, rating them on customer service, communication, and overall experience. Take a look below: 👇🏼 • This year’s scores are lower than last year’s across the board, meaning there’s still room for improvement. Time to step up the customer care game! 🚀

The selection of speaker and industry-relevant topics were on clear display with an enthralled audience at last week's Elevate Cannabis Retailer Summit. #ElevateCannabisRetailSummit #cannabisSEMAgency #cannabisretailstrategies #cannabisretailSEO #cannabisdispenserySEO #cannabisLocalSEO

Coming out of NECANN - it was great to see so many smaller brands as winners in the NECANN Cup. But I have very mixed feelings about "Highest THC Flower" category. No dis-respect to the brands who participated or those who won (I actually don't even remember who it was)... And I totally get brands trying to build awareness - in any way, shape, or form. So this ISN'T a dig on the brands... There's no getting around the fact that today's dispensary consumers ARE searching based on THC % - so you kinda have to play the game. And there are many ways to do that - thru - pheno hunting / strain selection (👍 ) - reducing moisture content (👎 ) - adding kief without disclosing it (👎 ) - lab shopping (👎) I'm sure there are more options - but alot of them DON'T advance the industry. In fact, they take us backwards. You may get a short-term boost in sales - but building a brand takes delivering on your promise. Do consumer REALLY want to numb their faces? Or are they looking for a nice, subtle & body high - that makes them giddy, relaxed or inquisitive / creative? I'd argue the latter - which is more about the terps, all the cannabinoids, the entourage effect. If your brand is ONLY about potency - that's a short term win (if any win at all) and consumers that choose you once may not get what they're looking for and will leave you when someone else is willing to do whatever it takes to beat you by 0.1% THC - it's unsustainable. We're not even operating in MA, or New England for that matter... but in CA / NY, Woodstock Heritage Strains is focused on Infused Flower - yes, high potency (playing the game) - but coupled with full spectrum concentrates that deliver all the good entouragey effects - or Live Resin / Rosin for the same reasons... Back to NECANN Cup - I'd just like to see the industry get rid of this award category - it's a never ending, never winning game. So yes - play the game (you have to), but DON'T stop trying to CHANGE the game.

Eli Lilly blows past estimates, hikes guidance as Zepbound, Mounjaro sales soar Eli Lilly on Thursday reported second-quarter earnings and revenue that blew past expectations and hiked its full-year revenue outlook by $3 billion as sales of its blockbuster diabetes drug Mounjaro and weight loss injection Zepbound spike.Shares of Eli Lilly jumped more than 7% on Thursday.The drugmaker now expects revenue for the year to come in between $45.4 billion and $46.6 billion, an increase of $3 billion at both ends of the range.The company also raised its full-year adjusted earning... Read more here: https://lnkd.in/dbTvesU2 . . Like 💝 Comment below ⏬ Share ✅ For More Such Updates Follow Us @qnewshub @qnewscrunch . . #qnewshub #qnewscrunch #Business

Our latest Q4 Strategy Guide is here! 📊 Navigate the busiest time of the year with data-driven insights and key dates to prepare your brand for the holidays. From shifting consumer trends to maximizing the power of promo codes, we've got you covered. Plan ahead, stand out, and close the year on a high note! Download our guide now: https://lnkd.in/gfXBbSKd #cannabis #cannabisindustry #cannabisbusiness

Check out our Q4 Strategy Guide!

Get ready for our new webinar series starting on Monday! Let’s talk Specialty Trade and what’s happening in 2024

Vichy's team faced a challenge. Engaging consumers in pharmacies and proving their serum's pure Vitamin C in seconds. Through a structured three-step process of ideation, development, and deployment, we co-created an innovative demo. The result? A scientifically backed Vitamin C tester demo card. This tool not only validated the product's claims in a visually compelling way but played a key role in building consumer trust. Ever used a demo card to back up a product claim? https://lnkd.in/dC2rQqns

Excited to share that I'll be speaking at the Benzinga Cannabis Capital Conference to delve into the dynamic world of the customer retail experience within the cannabis industry! Join me as we explore innovative strategies, consumer trends, and the evolving landscape of cannabis retail. If you plan on attending please reach out and see you there! 🚀 #BenzingaCannabisConference #CannabisRetail #IndustryInsights

🌿 Big News Alert! 🌿 When we embarked on this journey, many doubted our vision. They questioned the feasibility of scientifically validating natural remedies and scoffed at the notion of building a robust plant-derived medicine brand in the OTC category. But guess what? We didn't let skepticism hold us back! Today, I'm thrilled to share that our perseverance and dedication have paid off tremendously. Our business has been thriving, with triple-digit growth in same-store sales year over year. And now, we're taking it to the next level with a game-changing partnership announcement! 🚀 Drumroll, please! 🚀 We are delighted to announce our partnership with the esteemed Canadian sales brokerage, Propel Brands - the #1 in their field! This collaboration marks a significant milestone for Maple Organics as we join forces to expand our reach across all wholesale channels in Canada. Patrick Higgins and I couldn't be more excited about this new chapter. Together with Propel Brands, we are poised to revolutionize the industry, making plant-derived remedies more accessible and trusted than ever before. Join us in celebrating this momentous occasion! Here's to changing the world, one natural remedy at a time. Together, we can make a difference! #MapleOrganics #PropelBrands #Partnership #NaturalRemedies #OTC #HealthcareInnovation #ChangingTheWorld @mapleorganics Propel Natural Brands #cpg #naturalproducts