Michelle Compton’s Post

This episode: Why Skybucks is your ticket to better flights. Byron Lottering, E-commerce and Loyalty Manager at Airlink, sits down with Corporate Traveller’s Rategang Moroke. #Skybucks #TMC #businesstravel #corporatetraveller #Airlink #dutyofcare #sustainability

Airline loyalty that actually delivers? Not a myth. CT Chronicles S2 brings you a candid chat between Rategang Moroke (Corporate Traveller) and Byron Lottering (Airlink) about the airline’s new Skybucks loyalty programme. They break down how Skybucks is redefining perks for the modern business traveller – they don’t just sound good on paper; they’re practical benefits that actually make your life easier. From clever point-hacking to unlocking premium experiences, discover how business travellers are turning miles into meaningful rewards. Ready to make your loyalty work harder for you? Tune in for some insider tips and tricks: https://okt.to/HGyeFY #LoyaltyProgrammes #AfricanBusiness #Airlink #CTChronicles #CorporateTraveller

Airline loyalty that actually delivers? Not a myth. CT Chronicles S2 brings you a candid chat between Rategang Moroke (Corporate Traveller) and Byron Lottering (Airlink) about the airline’s new Skybucks loyalty programme. They break down how Skybucks is redefining perks for the modern business traveller – they don’t just sound good on paper; they’re practical benefits that actually make your life easier. From clever point-hacking to unlocking premium experiences, discover how business travellers are turning miles into meaningful rewards. Ready to make your loyalty work harder for you? Tune in for some insider tips and tricks: https://okt.to/IerWuj #LoyaltyProgrammes #AfricanBusiness #Airlink #CTChronicles #CorporateTraveller

The ability to drive ancillary revenue separates the most profitable travel companies from the others - as it offers customers the opportunity to gain more value which can be sold at much higher margin than flights. Having a best-in-class car rental proposition is an obvious example- customers are already purchasing elsewhere and research shows that many of them would be happy to buy via their airline partner. But not all propositions are created equal! Some are a white label with a “sticker”, and some are a completely bespoke booking engine on desktop and mobile powered by proprietary cross selling technology and seamlessly integrating into your loyalty program though earn and redeem. There’s also a misconception that it’s a big IT project to do this properly- CarTrawler has integrated and started to make money for the worlds largest travel companies in weeks… so if you’re tasked with driving travel revenue, and you don’t have the best solution, you’re not providing the best customer experience, you’re not leveraging your brand, and you’re leaving money on the table. And that’s something you can change much more quickly than you think!

Airline Ancillary Revenue Skyrockets in 2024! 🚀 Exciting insights from IdeaWorksCompany reveal that global airline ancillary revenue is projected to soar to $148.4 billion in 2024, marking a staggering 26% jump from 2023 and a growth of nearly $39 billion over the past 5 years. This record result highlights the resilience of ancillary revenue streams, now contributing 14.9% to overall airline revenue, driven by: - Add-on services such as baggage and assigned seats.🧳💺 - Commissions generated by car and hotel travel sales. 🚗🏢 - Co-branded credit card programs associated with frequent flyer programs. 💳✈️ Discover how ancillary revenue is reshaping the financial landscape for airlines in the recent 2024 CarTrawler Yearbook of Ancillary Revenue.⬇️ 🔗 https://lnkd.in/g8a9ACdg #CarTrawler #IdeaWorksCompany #AncillaryRevenue #Airlines #Travel

Weekend Reflections: Embracing Innovation in Airline Operations As we wrap up another week at Stranded Flight Solutions, I find myself reflecting on the importance of our work in revolutionizing airline operations. This crossed my mind reading the feedback from impacted passengers, which reminded me that our work goes beyond IT... It might not be lifesaving, but we do make impact for travellers and corporate stakeholders that benefit from our SFS360 platform. #proud The SFS360 platform is more than just a service; it’s a commitment to improving passenger experiences during irregular operations (IROPS). We've entered a world of innovation that truly matters. By offering real-time solutions like globally bookable hotel accommodations, refreshment vouchers, and seamless transportation, we are setting new standards in passenger care and operational efficiency. #Innovation #CustomerExperience #AirlineIndustry #WeekendReflections #StrandedFlightSolutions

🚀 The 2024 CarTrawler Yearbook of Ancillary Revenue by IdeaWorksCompany is here, and it’s packed with insights that you can’t afford to miss👇 Key takeaways: - Ancillary revenue for the top 10 airlines skyrocketed to $54.1 billion in 2023, surpassing pre-pandemic levels. - Loyalty programs shine with a 32.2 billion dollar boost, up 18.6% from 2022. - Passenger demand for premium services is soaring, and ancillary revenue is following suit, with airlines tapping into new opportunities for growth. For more details: https://lnkd.in/eEPeYB42 #AviationIndustry #AirlineRevenue #AncillaryRevenue #AviationInsights #AirlineInnovation #CustomerExperience #PXCom #LoyaltyPrograms #PassengerExperience #AviationData

March 26, 2024: Breeze Airways™ begins the next chapter in its story. Why? ☑ Unveil Breeze Easy (TM) Visa credit card with Barclays Bank US ☑ Enhanced Product Offering: Offering even lower fares (with less flexibility) and improving our "Nice" product to include a carry-on bag. ☑ Add 5 more destinations and 11 new routes (BGR, DFW, LAN, LNS, PNS) The people I get to work with or observe to implement the above is truly an honor as we are a part of making Breeze a success story. #flybreeze

Why Haven't Airlines Cracked Interline Ticketing with NDC Yet? A humorous take on a serious question. Ah, interline ticketing—a topic that sparks joy & dread in the hearts of airline IT departments. With NDC (New Distribution Capability) promising to revolutionize how we book flights, you’d think interline ticketing would be a piece of cake by now. But here we are, still trying to get airlines to play nicely together in the sandbox. So, why hasn’t it happened yet? The “Herding Cats” Problem: Getting multiple airlines to agree on the same technical standards, processes, and data formats is like trying to organize a group of cats. Each airline has its own systems, priorities, and quirks. And let’s face it, cats don’t like to share! The “Who’s on First?” Dilemma: Interline agreements involve complex revenue sharing, passenger data exchange, and operational coordination. Everyone’s trying to figure out who’s responsible for what, and in the meantime, the passenger is left wondering who’s flying the plane. Standards Are Great… Until They’re Not: While NDC is all about standardization, the reality is that different airlines interpret these standards in slightly different ways. It’s like everyone is cooking from the same recipe but adding their own secret ingredients. The result? A stew that doesn’t always taste the same. But don’t lose hope! The industry is making strides, and with each NDC version, we’re getting closer to making interline ticketing as seamless as booking a single airline. It’s a journey, and like any good trip, it’s taking a bit longer than expected—but we’ll get there. 🙂 So, here’s to the dream of booking a multi-airline itinerary without a headache, and to all the airline IT folks out there who are making it happen (or at least trying to). Keep up the good work! #Aviation #Airlines #NDC #Airlineindustry #InterlineTicketing #TravelTech #Innovation #AirlineIT #IATA #Airlineretailing #Ancillaries #LCC #FSC #ULCC

✈️ According to the latest 2024 CarTrawler report series "Airport Lounges Are the Hottest Ticket" by IdeaWorksCompany, lounges have become a must-have amenity for millions of travellers worldwide, providing a premium escape from the hustle and bustle of airports.   🚀 This surge in demand isn't just a trend; it's big business for airlines and even credit card banks. Co-branded credit cards contribute significantly to lounge traffic, with 40% of guests in US airline-operated lounges.   With travellers seeking comfort and convenience, lounges have grown from an exclusive premium class offering to a strategic tool generating billions in co-branded revenue. Read the full report here: https://lnkd.in/eybxhDWh #AirportLounges #TravelPerks #CreditCardRewards #AviationIndustry #CoBrandedRevenue #TravelInsights