McKenzie Day, PMP’s Post

View profile for McKenzie Day, PMP, graphic

I build learning programs and manage projects for technical training & customer education teams 📖 ATD Author 📖 Bonafide Bookworm

Transitioning teachers might be curious…what do instructional designers actually DO? Here is an example of a real world project I am working on this month. While my focus is normally customer education, my team recently shifted so we are working directly with the internal education and enablement folks as well. I was given the opportunity to solve a problem for one of our engineering groups who receives a high volume of support tickets. Currently I am transforming their highly technical instructor-led session to a self-serve learning pathway. The pathway I am creating is chock full of resources like quick reference guides, infographics, and explainer videos. The goal is to reduce dependency on this team to free up their time for other tasks. There you have it, a real world instructional design project. #TechnicalTraining #CustomerEducation #InstructionalDesigner #FormerTeacher #TransitioningTeachers Image Description: A photo of a woman working on a laptop with the text “Real World Projects”

  • A photo of a woman working on a laptop with the text “Real World Projects”

To view or add a comment, sign in

Explore topics