Mayank Bhardwaj’s Post

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SaaS Sales | B2B | Enterprise Accounts | Driving Growth with Transport Management Solutions | Ex - American Express

SaaS Sales: Lessons Learned from the Trenches SaaS sales isn’t just about closing deals—it’s about solving real problems and building long-term partnerships. One experience that stands out from my journey shaped how I approach every sales conversation. A prospect once told me outright, "We’re not interested." Instead of walking away, I took a step back and asked, "What’s your biggest challenge right now?" That simple question opened the door. They shared concerns about inefficiencies in their workflow. I listened, asked follow-up questions, and tailored the conversation to their needs rather than pitching features. The result? Not only did we close the deal, but they became one of our most loyal customers. This experience taught me some valuable lessons: 1️⃣ Start with empathy – Understand your prospect’s pain points before presenting solutions. 2️⃣ Focus on outcomes – People buy results, not features. Show them the impact. 3️⃣ Stay consistent – Rejections often mean “not right now.” Keep the relationship alive. SaaS sales is about more than revenue—it’s about building trust, delivering value, and ensuring your solution truly makes a difference. What’s a lesson or story from your sales journey that changed how you approach prospects? Let’s exchange ideas! 💬 #SaaSSales #CustomerSuccess #SalesLessons #B2B

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