Mathew Patterson’s Post

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Customer Service Content Lead at Help Scout

This episode of our podcast is a good one - insights from Hendo about the way support leaders can better deal with product managers. Plus some Aussie slang!

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What is the job of a Product Manager? It can’t only be holding long meetings with seemingly every department in the company, right? Ben Henderson shares his perspective on the role in this month’s episode of The Supportive podcast, chatting with Mathew Patterson about product management, car trunk Tetris, and some practical ways that support leaders can build a relationship and influence with the people deciding what gets prioritized and what does not. Subscribe to the podcast in your favorite player, or find the full episode transcript, show notes, and further reading here: https://lnkd.in/gR7A6Btz #productmanagement

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