NEW: Insanely powerful federated search in Pylon. No other support platform has this. Search across any Issue, Account, Contact, Article, Page, and Command all at once. Intelligent surfacing of the correct type of data. Accessible anywhere in the app with CMD+K. -- In just a second you can... 1/ Find a KB article 2/ Fuzzy search for a customer issue 3/ Change a setting (e.g. Dark Mode) -- Let's take a look at existing platforms. Zendesk ❌ Search Anywhere (no CMD+K) ❌ Global Search ❌ Jump to pages 😢 Separate search sections for different data Intercom ❌ Global Search 😢 Separate search sections for different data ✅ Jump to pages (via CMD+K, but no search across data) Salesforce Service Cloud ❌ Don't get me started 🙃
Does CMD+K also work with integrations like Slack or Teams? Would be a game-changer for support teams already stretched thin. Marty Kausas
Did you use Command Bar or build in house?
🤯 🤯 🤯 🤯 🤯 insane
Really cool, excited to try it out!
The velocity at which you're shipping these features, and their quality, is incredible!
🚀 This federated search feature is a game-changer! One command, all data accessible. Incredible efficiency!
This new federated search sounds like a game-changer! The ability to access all that information so seamlessly is bound to enhance productivity. It's interesting to see how this feature stands out from the competition. How do you envision it changing the way support teams operate?
one hell of a feature I must say 😋
That's a lovely ux
I build software 🚀 | Christian | Husband | Dad | Engineer | Founder
1moMarty Kausas you embody the phrase “Always be selling”. Love what you’re building with Pylon - keep it up 👍