Marco Novella’s Post

🏨 Did you know that preserving a hotel's history can significantly enhance its appeal to guests? Casa Madrona Hotel & Spa, a stunning waterfront escape in Sausalito, California, is the latest addition to the Historic Hotels of America program! This recognition honors its commitment to maintaining its architectural integrity while delivering modern luxury. 🏛️ Here are some key highlights about this historic gem: - **Rich History:** Established in 1885, Casa Madrona has survived the test of time, transforming from a lavish residence to a boutique hotel. - **Strategic Renovations:** Over the decades, the hotel has undergone various renovations, blending classic design with contemporary amenities, including a luxurious spa and upscale dining. - **Cultural Significance:** The hotel has attracted celebrities across generations, enriching its legacy with memorable guest experiences. In today's competitive hospitality landscape, utilizing technology and heritage can drive guest interest and loyalty. Historic hotels can benefit greatly from implementing advanced systems like AI-driven customer service tools to enhance guest interactions while preserving stories that make them unique. As we look toward the future, how do you see the integration of technology and history shaping the guest experience in your hotel? Let's discuss in the comments! 💬 #HistoricHotels #HospitalityInnovation #CustomerExperience Image source: Historic Hotels of America®

THE MOST ABUSED WORD IN THE HOTEL VERNACULAR: LUXURY. We contend that there are many different types of luxury. There is what we call Traditional Luxury, such as Four Seasons Hotels and Resorts, St. Regis Hotels & Resorts, or The Ritz-Carlton Hotel Company, L.L.C. (there are many others). But there is a NEW type of luxury. This luxury is less about the number of moldings, the thickness of carpets, the extensive woodwork, and the staff (literally) pouring over themselves. This type of luxury is a little bit less fussy, but still enshrined in the concept of a guest-forward approach. We have coined this as Progressive Luxury. One such brand in this category is East Hotels. We visited their Miami property to learn more. Here are the details: https://lnkd.in/gh4jBJeF

Boutique Hotels: The Bold Disruptors Shattering the Monotony of Mainstream Hospitality In a world dominated by cookie-cutter chain hotels, boutique hotels are spearheading a revolution. These trailblazers aren't just redefining luxury; they're challenging the very essence of what it means to stay away from home. Forget sterile, soulless rooms—boutique hotels offer curated experiences, each one a unique story waiting to be lived. It's not just a place to sleep; it's a place to dream, to immerse yourself in the culture, art, and individuality that big-box brands can't replicate. And at the heart of this revolution, Hospitality Finishes is leading the charge by supplying the best FF&E in the hospitality industry. With their top-tier FF&E packages, they're the unsung heroes behind the transformative spaces that make boutique hotels the new standard in travel. Welcome to the future of hospitality, where every detail is designed to inspire, and every stay is a statement against conformity. #hotels #luxuryhotels #hotelsandresorts #hotelfurniture #hotelfurnituresupply #hotelrenovation #hoteldesign #interiordesigners #hotelconstruction #hotelbrands #boutiquehoteldesign #boutiquehotels #casegoods #seating #FF&E #furnituresupply #hospitalityfinishes

In our Sirreti Insights report, we wrote about the growing trend in the rise of the luxury hotel villa. Hotel branded apartments, villas and chalets, continue to redefine the hospitality landscape, providing a superior experience compared to their non-branded counterparts. The integration of brand values into design, the provision of personalized services, the allure of brand prestige, and the exceptional amenities collectively contribute to very positive guest experiences. As this trend continues to gain momentum globally, more travelers are choosing branded residences for a refined and exclusive experience that transcends the ordinary. Examples of luxury hotel brands who have expanded into the villa space: Fairmont Mandarin Oriental Bulgari One & Only Six Senses Aman St. Regis Belmond Viceroy

On the blog - Boutique Hotel of the Week Luxury, Culture, and Charm: Discovering the Magic of the Shinola Hotel When I was deciding which hotel to choose as my first feature, there was no question—this was the one. I debated waiting to feature it until later this year, because how am I going to top a post on one of the best hotels in the world next week? And not to mention, in the top 3 hotel stays of my life. But the Shinola Hotel is too special to wait. Read more on substack on the Boutique Hoteliers blog, Luxury Unlocked. https://lnkd.in/g6G92QFe

Well done on this article, Yogonet International! 💙 “Our commitment went beyond mere aesthetics; we wanted to authentically portray the Anishinaabe people through every detail of these spaces," said Joe Nayquonabe, CEO of MLCV, in the article. #HotelRemodel #HotelStyle #NewLook #GrandReveal #Reveal #RibbonCutting #TotalTransformation

Targeting the Central Madison Hotel Market including the University of Madison according to Costar there are 31 hotels with approximately 4,200 rooms, representing about 40% of the area's total room inventory, characterized by larger average property sizes compared to national norms. Occupancy has rebounded to 62.8%, exceeding the market average of 59.1%, while the 12-month average RevPAR has been rising at 5.0% annually. Currently, a 55-room hotel is under construction, adding to the 460 rooms delivered in the past three years, although investor activity remains low with only three hotel transactions completed in the last three years. #hoteliers #commercialrealestate #realestateinvestment #milwaukee #hospitality #hoteliers #commercialrealestate #wisconsin #wisconsinrealestate #marcusmillichap #Costar #STR #HospitalityCRE #madison

Pillars of Truly Luxury Hospitality 1. Personalization: Horst Schulze, Co-Founder of The Ritz-Carlton Hotel Company, highlights: "Personalized service is the cornerstone of modern luxury. It’s the ability to make every guest feel unique and valued." 2. Anticipation: According to Isadore Sharp, Founder of Four Seasons Hotels and Resorts: "The hallmark of exceptional luxury hospitality is the ability to anticipate needs before they are expressed." 3. Attention to Detail: As Hervé Humler, Former President and COO of The Ritz-Carlton Hotel Company, puts it: "True luxury hospitality is defined by the subtle details that cater to individual preferences, turning each interaction into a personalized experience." 4. Exceeding Expectations: Nina Smith, Hospitality Consultant, asserts: "Luxury is not about the cost of the service, but the quality of the experience." 5. Genuine Connection: Dan Ruff, CEO of Belmond, explains: "In the realm of luxury, it’s not just about offering more but about offering more of what matters to the guest."

The Pinnacle of Luxury: Exploring the 7-Star Standard in Hospitality The concept of a 7-star hotel represents the epitome of luxury and exclusivity, going beyond the traditional 5-star rating system. While there is no official global standard for a 7-star rating, it is often used by hotels and resorts to signify unparalleled levels of service, amenities, and experiences. Key Features of a 7-Star Hotel A• World-Class Dining: Exceptional dining options with renowned chefs and exclusive menus. B• Exclusive Amenities: Private pools, spas, and personalized services such as personal concierges. C• Impeccable Service: Highly personalized and attentive service to cater to every guest's needs. D• Luxurious Accommodations: Lavish and opulent rooms with top-of-the-line furnishings and technology. E• Unique Experiences: Offering unique and memorable experiences, such as private tours, helicopter transfers, and bespoke events. Significance of the 7-Star Rating A• Consumer Trust: Provides a reliable indicator of quality, helping guests make informed choices. B• Incentive for Improvement: Motivates hotels to enhance their services and facilities to achieve this prestigious rating. C• Market Differentiation: Helps establishments stand out in a crowded market, attracting more discerning customers. The 7-star standard in hospitality signifies the highest level of luxury, exclusivity, and personalized service. These establishments set themselves apart by offering unique experiences and impeccable service that exceed guests' expectations. #7StarHotels #LuxuryTravel #ExclusiveResorts #HospitalityIndustry #LuxuryLifestyle #TravelGoals #UltimateLuxury

According to Costar; The Wisconsin South hotel market excluding Madison and Milwaukee includes 458 properties with about 33,000 rooms, averaging 71 rooms per hotel, smaller than the national average. Occupancy is currently 51.0%, down 4.8% from last year, while the average daily rate (ADR) has increased by 2.6% to $130. Revenue grew 4.7% over the past year, surpassing the national growth rate. Different subtypes show varied performance: Luxury & Upper Upscale hotels have a 57.0% occupancy rate, while Midscale & Economy hotels are at 47.0%. RevPar for Luxury & Upper Upscale is $138 (down 3.7%), and for Midscale & Economy, it's $40 (down 7.6%). The market is active, with 30 hotel sales in the last year totaling about $90.9 million. The market cap rate is at 10.0%, slightly above the three-year average of 9.6%. #hoteliers #commercialrealestate #realestateinvestment #milwaukee #hospitality #hoteliers #commercialrealestate #wisconsin #hospitalityexcellence #wisconsinrealestate #marcusmillichap