Marc Benioff’s Post

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I really enjoyed my conversation with Ann Berry on the After Earnings (from Morning Brew ☕️) podcast, where we discussed the future of AI and Salesforce, including the the rise and impact of #Agentforce, startups, investing... and a few surprises. Plus, you’ll get a preview of what’s coming with our launch of Agentforce 2.0 next week on December 17th. Hope you enjoy the conversation as well.

A fresh episode has dropped! This week, Ann Berry sat down with Salesforce founder & CEO Marc Benioff to discuss Agentforce and AI's new "Agentic Era." They covered: - AI valuations and bubble territory - Salesforce's track record in startup investing - DOGE and tech in the new administration $CRM Watch now: https://lnkd.in/ee-4r9Ev

🟥🟩Fredrik Saetre

🟦 🟨 Global Black Belt for Microsoft Autonomous AI ERP. 🥋

1w

Hi Marc, I hear you referenced Microsofts own customer service not using Copilot, but you're not aware that it has been in use for a long time now and seeing some pretty nice benefits like a 13% reduction in agents require peer assistance. https://www.youtube.com/watch?v=8TwBunVEmlM

ERIC J. WHITE

Account Executive | Data | AI & ML | Automation | Problem Solver | Consultative Seller | Create Solutions | Current Winner!!

1w

Nice!! I joined on the AgentForce Conference Call today and learned a lot about how sellers are using this tool to be more effective in their roles and I want in. I'm pursuing sales roles with Salesforce in Chicago. After hearing the capabilities of AgentForce I'm confident I would do extremely well in the sales organization. Looking to connect with Recruiters and Sales Leaders for Chicago Sales Organization.

Silvio Sangineto

AI Design Leader at Microsoft | Leadership & Transformational Coach | Empowering people and organizations to thrive in an AI-driven world

1w

Salesforce and Microsoft are both heavily investing in AI, and this public critique shows how competitive the landscape is becoming. Benioff's critique of Copilot's customization requirements is interesting. To strike the right balance, humans should set clear boundaries for AI’s role, ensure transparency in its operations, and regularly evaluate outcomes to align with human values and objectives. How Salesforce is quantifying the role of Humans in using Intelligent tools?

Sergiy K.

Founder | CEO @ KORE COACHING - BUSINESS SCHOOL 30+ Years in Business Growth, Leadership Development & Sales Excellence | Empowering Professionals & Organizations to Achieve Success | Speaking | Training | Consulting |

4d

It's fascinating to see how AI is transforming the business landscape, and I'm excited to see what Agentforce 2.0 has in store. I agree that AI valuations are reaching bubble territory, but I think that with the right investments and partnerships, we can avoid a crash and continue to see growth in this space.

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Mark Good

Salesforce AI & GPT Expert ⚡️ Accelerating the Adoption of AI in the CRM Ecosystem

1w

I know a good podcast you would binge. It’s AI Fundamentals for Salesforce teaching the core concepts to SF pros. Ethical AI, Trusted Priciples, tools, etc. 👉 https://aiforcetraining.com/ai-fundamentals-podcast/ It will quite literally help you pass a the AI Associate certification!

Natalie Moore

Shortlisted Female Trailblazer 2024 - Modern Law Industry Champion Finalist 2024 & 2023 - British Conveyancing Awards Managing Partner of the Year - 2022 Investors In People - Gold Conveyancing Foundation Ambassador

6d

Marc Benioff Congratulations on the impact and success of AgentForce! Aconveyancing Limited excited to be the first UK law firm to adopt this cutting edge technology to transform the home buying process. We believe it will streamline communication, improve collaboration, and bring greater transparency to our transactions. We’d love to hear your thoughts on how #AgentForce could continue to innovate within the property sector—let’s connect!

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Piotr Lojewski

CEO at Cyberdizzy Enterprise Advisory

1w

Thank you for sharing this, Marc! It’s always inspiring to hear your thoughts on innovation and the future of AI. The insights on Agentforce and its impact on businesses are particularly exciting—looking forward to the launch of Agentforce 2.0 on December 17th. The intersection of AI, startups, and investing is such a dynamic space, and it’s great to see Salesforce leading the charge. Can’t wait to dive into the podcast episode!

Chandan Kumar Thakur

AI Powered Marketing Specialist | Promoting AI Climate Tech | Sustainability Advocate | IT and SaaS Product Marketing | GenAI | AI Marketing - IIM Kolkata | XLRI | OMCP certified marketer

6d

Marc, that sounds like a fascinating conversation with Ann Berry on the After Earnings podcast! The rise of Agentforce and its impact on AI and Salesforce is definitely a hot topic. I’m excited to hear more about the upcoming launch of Agentforce 2.0—sounds like there are some big surprises in store. Looking forward to tuning in and learning more about the future of startups, investing, and AI!

Sergii Grushai

CEO & Founder at Peeklogic | I Make Salesforce = ROI | Salesforce Integration & Implementation | AppExchange and Custom Development | Data Migration

5d

This episode is fantastic! Great seeing the innovations Salesforce brings into the world with #Agentforce - I can already see it with our clients and partners. Excited for the 2.0!

Tavia Jax

Certified Transformational Life Coach | Keynote Speaker | USMC Veteran |Entrepreneur | CEO | Certified Life Mastery Consultant I

1w

It's interesting to see how Salesforce is leveraging AI to create more personalized and efficient customer experiences through Agentforce. I also appreciate your insights on AI valuations and the importance of responsible investing in startups.

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